I reached out to them online. A visit and quote was provided very quickly. The service was…read moreprovided over 2 days. The first day, they removed all of the old insulation in my 85 yr old home attic. They taped and draped everything and when they left everything was fairly clean. The second day they returned to spray and again taped and draped everything. There was only minimal dust to vacuum. I received text messages throughout the process. The site was visited each day by a supervisor and I had no issues with the work. I wanted to post my experience because it was very different than the 1 star from 2021. Hope this helps someone when choosing a company for insulation.

After I called to inquire about insulation, I quickly scheduled an appointment for an appraisal…read more The salesperson assessed my house from the outside and examined both the basement and the attic. He explained the plan for the installation and provided a cost estimate. I then made an appointment for the insulation installation. The crew arrived five minutes early. The lead technician introduced himself and his team, giving an overview of what they would be doing. I directed them to enter through the back door to access the attic hatch in the hallway. They covered the walls, floor, and door openings with plastic to contain the mess. A step ladder was set up, and two crew members installed the vents. Aside from one team member conversing with another in the attic periodically, you wouldn't have known they were there. After the installation, the crew member in the attic showed me how the attic looked with the new insulation. The attic now looked as if it were covered in snow. He removed the plastic, and then they left. I would highly recommend their services to anyone in need of insulation and would rate them a perfect 10.

Our realtor recommended Bone Dry Roofing when we bought our first house. The previous roof had two…read morelayers that were in poor condition, rotted decking, leaking and molded chimney stack (which needed to be torn down and replaced with a b-vent), plus flashing needed in several areas. We were overwhelmed by the amount of work needing to be done, but Bone Dry did an excellent job of explaining everything in detail, and we went into the job feeling confident in Bone Dry's abilities. Our appointment was originally scheduled for before we moved in, but was pushed back several times due to other jobs running over, which was a bummer considering it was scheduled 2-3 months in advance. We were happy though with the continued contact throughout the job, and the friendliness and professionalism of our point-of-contact on-site. He continuously texted photos of the job, the damaged decking, and explained what they were doing and why. Our only complaints are 1. of course, being pushed back so many times, but I have to understand the nature of the job. We were hoping for the job to be done by move-in for the sanity of our dogs. 2. They completely tore off all of our gutters, and even left some parts on that now dangle off of our house, which sway in the wind causing damage to the siding. It may be common sense, but we didn't realize all the gutters would be torn off and when we followed up with Bone Dry about it, they gave us another quote for installing new ones (which ended up being almost half the price of the entire roofing job itself). Needless to say, we haven't replaced the gutters just yet, and were a little disappointed by the lack of communication on the matter, especially with how awesome and thorough they were with everything else. I would definitely still recommend Bone Dry and their services, and will surely use them again in the future!

I paid them $55,000 to reroof part of our house. Ten minutes into the job they said I would have to…read morepay them another $10,000. The first big rain after they completed the job left us we 3 big leaks. They came out and said it would be another $10,000.even though they guaranteed the entire roof.now I've got the expense of an attorney.

Couldn't find a better insulation company In Lexington ky. Very knowledgeable,professional and…read morecourteous Would not recommend any other

From the beginning, with great communication with Steve, to the conclusion of the job where the…read morewhole team (Elias, Elizabeth, Hernan, Daniel, and Jellybean) pitched in to finish and tidy up, Koala Insulation of Louisville was a fantastic company to work with. Our job was not for the faint of heart - 1940's house with original insulation or lack thereof. It took 3 days to complete, included open and closed cell foam as well as blown-in insulation, and also called for the removal of old insulation. The team was on time, communicated well, worked extremely hard, and made sure to finish up on a schedule that worked best for us. I would highly recommend Koala to other homeowners and businesses. Great company - Great people!

My partner and I were taking advantage of a federal rebate program we learned about through LG&E to…read moremake our home more energy efficient. After a full home energy audit, we learned mostly what we already knew: that our attic insulation was quite old and really only provided minimal efficiency. We also knew we needed to seal our duct work and around pipes and returns in our basement. We got quotes from several companies and settled on Energy Savers. Their quote certainly was not the cheapest, but their services were the most comprehensive. We had also heard positive things about them from a couple of other people. The crew who came for installation were nice enough, and the insulation that was blown into the attic went smoothly enough. They did leave a small mess in the hallway, but nothing terrible. The basement sealing was a bit of different situation. The crew was a bit sloppy with the spray foam and duct mastic, leaving several chunks of both on our floors and some globs of spray foam on the tops of our shelves in the basement. Finally, the real issue was that the crew didn't come with the whole house fan cover that was part of the quote we had agreed on. One reason we chose Energy Savers was because of how much they bragged about their "white glove" service, how they do neat and clean jobs, no hassle, etc. This was only somewhat true. After a couple calls with the office, they sent a young guy out the next day to install the cover. This turned out to be a piece of rolled insulation that they attached with Velcro. It was a bit grungy and not at all what the salesman had described when we agreed to it. Not thrilled with the fan cover and the sloppy work in the basement, I called the salesman directly and their main office. We eventually settled on a VERY small refund (~5% of the total bill). This is when I found out this company that had presented itself as local is actually part of larger corporation. The office here notified me that they had already sent the invoice to corporate, and that I would have to pay the full bill and they would process paperwork for corporate to refund me the appropriate amount. This was the beginning of a three-month saga that included me finding a phone number for the corporate office in Ohio and talking multiple times over multiple weeks to people in accounts payable and accounts receivable. We only got the refund after those three months and many calls. The efficiency of our home is certainly much improved, so I cannot complain about the products we actually have (the only reason for the second star). However, the somewhat sloppy work, the rude person in the office here, and the time it took to get someone to actually process the refund we had agreed on were just not acceptable.

We are very pleased with Energy Savers. Our first experience with the company was in 2015 when we…read morerenovated a small home. Energy savers found and closed every possible energy leak plus we qualified for a tax break. We have just finished renovating a 3500 sq ft home, We contacted Energy Savers when we knew it would not be necessary to access the attic again. We again are extremely pleased. Pleased with the service, pleased with the initial plan, pleased with the crew that did the job, pleased that the price quoted was the final prices. From experience, we know the work will lower our energy usage.

Just finished getting my attic insulation and the crew communicated well, they were efficient,…read morecleaned up after themselves and were really kind!! Because my house is older there are certain characteristics I wanted to keep and they accommodated with no complaints. I would highly recommend.

Mike and his team installed insulation in my attic and removed the whole house fan and it knocked…read moreover$100 a month off my electric bill! Incredible! I opted for the thickest insulation and the price difference has paid for itself by reducing my electric bill. So comfortable and so quite now in my old house. Best deal ever!