I've been a member of Scenic City Credit Union for several years and have had a great experience. I…read morefirst opened car loans with them because of their excellent rates and smooth process. Later, I opened CDs since their rates were consistently better than other options I found. SCCU has always provided friendly service and competitive rates. I highly recommend them to anyone in the Chattanooga area looking for auto loans or CDs.

It's unfortunate that I have to leave a 1 star review but this place deserves it. Worst experience…read morein a bank ever. Worst customer service. Not even an explanation given as to why they couldn't help. I've been in many credit unions in the area with no issues. Trust FCU and Chattanooga Federal Employees CU to name a few

Great customer service bankers take the time to help you, and they also have Spanish representativesread more

Very poor experience and completely indifferent about their customers. Thy have no moral scruples,…read morewhatsoever.

Always the best service and very friendly. The manager and staff are always helpful. Especially…read morepleased with Vanessa....so wonderful to work with. East Ridge Branch.

I have banked at Comtrust many years. The biggest issue is that you have to wait 7-10 days on a new…read moredebit card. With the new mansion downtown, you would think they could issue a new card on the spot but they are way behind times as they just started issuing tap pay in January

I have dealt with many banks in my lifetime, but when you are a member of Comtrust, it will be the…read moreonly bank you will ever need. 1.) All the employees are friendly, and very knowledgeable. 2.) The employees try to help the members. 3.) Last but not least, Comtrust, offers a large number of varied products.

Any negative reviews of this bank must be from embarrassed competitors. I have banked with this…read morebank going on fifteen years and have never had anything but the friendliest, most professional service from these folks. I switched among several of the "major" banks and was never satisfied with their "service". These folks make you feel at home! Their service and services are at the top of the list!

I have been banking with First bank for 5 years now and whenever I had a problem with my account…read morethey ALWAYS bend over backward to help and fix whatever it is even when it's my fault!!! I have banked with many of the big banks and never had this type of constant service. April the branch manager and her team go above and beyond eveytime.

Excellent customer service, knowledgeable people, fast returns. Why spend hours trying to figure…read morethis stuff out, when tax experts are available. They offer a maximum refund guarantee, accuracy guarantee, a $50 Walmart e-gift card, and a variety of ways to receive your refund or pay what you owe. The cost is reasonable and they are available year-round if you have tax questions.

Had a great experience with Ande. It's been a pleasure working with her and the conversations we've…read morehad while discussing all the ins and out of insurance. Highly recommend her to anyone looking for a good human to work with.

I have used Brett Smalley State Farm since I moved to TN in 2022. Belinda in the gunbarrel office…read moreis wonderful. From helping me with my many adult children that do not seem to understand insurance to explaining the Chattanooga Flood to claims that just did not understand. She is always there to help. Even when problems arise out of state she is quick to help figure things out. When you have unusual problems, concerns, or multiple adult kids that need alittle more hand holding Belinda is the go to for us. She understands and does not rest if she can help. I have called her with rental insurance questions as well as auto and life. Give her a call she won't steer you wrong. Big kudos to Belinda for going the extra mile as we continue dealing with the flood issues. Your help and steady hand have meant the world to me. I wish I had grabbed some cards to give to people when I tell them how much you have helped us both with in-state issues like the flood and out of state like the accident on vacation. You are the best!

Very good attention was given to me an my own situation. A reasonable deal was struck an I was able…read moreto easily complete the transaction.