Desert Canyon Mortgage is professional and thorough with all your mortgage needs. My family has…read moreused them three times and each time was a smooth and seamless transaction. The staff is highly knowledgeable and take great care to communicate all options. I would recommend anyone in Tri-cities speak with them for any home-buying or refinancing needs.

Desert canyon is the way to go! Hassle-free, easy to work with, and knowledgable about what was…read morenecessary to close on time. In fact, they pushed the paperwork though so fast we closed 8 days early and got our keys! The best part is, you get a credit($) towards closing so you don't have to pay all those costs! (To my knowledge, this is the only company that does this). Two thumbs up from me-I wouldn't want anyone else to deal with our mortgage/financing details.

Because of a job move I recently purchased a home and did some research to find a good lender. My…read moresituation was unique, because I still owned my old home (I had it listed for sale), I was moving and traveling for business during the closing period, and we wanted to close in less than 30 days (about 20). I accepted bids from 3 local lenders (recommended by real estate agents), and I accepted bids from the lending tree (be prepared for some major spam if you go with this option). Here is what I learned: The lending tree bids come in very cheap, but be very wary, they don't include the fees and taxes that will be required in the final product. Since local lenders know all of that stuff, they include it in their bid, so initially they look higher. Also remember that you can negotiate and work with local lenders in a way that you cannot with online lenders. Online lenders are all about the numbers and lots of volume - they generally have little to no flexibility or local knowledge. As a general rule, local lenders are more flexible and knowledgeable, but you pay for that with higher costs. Dago is a local lender that was one of three recommended to me by real estate agents. He assured me that he would beat or match any deal offered by any other lender. Of course every lender says that, but when I actually showed up with a lower offer, Dago agreed to match the lowest offer I received (in origination fees & rate). A different local lender made the same promise, but when I presented him with my best offer, I was told, "I can't match that." So unlike the other lenders, Dago kept his word. Because of his customer-comes-first attitude, I was able to get the best of both worlds: the knowledge and flexibility of a local lender combined with the rates and fees of a huge online clearing house. Above and beyond that, Dago holds himself to the highest ethical standards - and will make sure that he keeps his promises. Everything closed on time against an incredibly accelerated schedule. I was moving from NM to WA, and was able to sign my closing paperwork while on travel in CA. The disruption to my life was kept at a minimum. I highly recommend using Dago Velasquez if you are looking for an ethical lender in WA.

From the owner: Our company came to life in 1997 as First Houston Mortgage, headquartered in Houston, Texas. In…read more2015, Envoy realigned its mission, vision and value statements to provide out associates and business partners a guarantee of our company's commitment to service, accountability and vision for our company's future.

Envoy was very unprofessional. They will only ask for one thing at a time which causes their…read morecustomers a lot of running around. They are not up to date on insurance policies. I am a vet and got a Va loan which is suppose to be easy and Envoy made it very difficult. My recommendation is to find another company that will treat you with respect.

We've used Rob Lindsay for 3-4 different mortgages/refinances/lines of credit. So nice working with…read moresomeone who's familiar with your situation. He responds timely and educates you about the process when you have questions too. Thanks for another loan Rob!

Lara Ficke was awesome to deal with, she helped us close in 15 DAYS! We where very fortunate to…read morehave her help us through such a stressful time.

From the owner: Recognized as one of the nation's top mortgage lenders, Envoy Mortgage is dedicated to helping you…read morefulfill your dreams of homeownership. By customizing the loan process to your family's financial needs, we are able to provide you the home buying experience you deserve. With over 100+ locations across the U.S., our branches offer a full menu of loan products and services committed to avoiding any stress that may come with the home buying process. We are dedicated to making the loan process quick, efficient and stress free, which is a few of the many reasons more and more homeowners are turning to Envoy every day. Conventional Loans, Jumbo Loans, VA Loans, FHA Loans, USDA Loans, Renovation Loans All applications are subject to credit approval. Program terms and conditions are subject to change without notice. Some products may not be available in all states. Other restrictions and limitations may apply. This is not a commitment to lend. Envoy Mortgage, Ltd. NMLS #6666 Envoy Mortgage Ltd d/b/a Envoy Mortgage, L.P.- Consumer Loan Company License # CL-6666 nmlsconsumeraccess.org, envoymortgage.com/licensing-and-legal-information/

I agree with the last reviewer - HORRIBLE communication and response time! We would have time…read moresensitive issues and they would take days to get back to us even when we would call repeatedly. We sold our house and bought a new one, and they closed our old house and THEN informed us that they were wrong and actually needed another $8000 to close on our new house. Thank God we were able to swing it or we would have been homeless. Just all around not a great experience. Lots of arrogance, rudeness and overall lack of communication. We had to ask THEM if we needed to get documents in and they would say something along the lines of, "Oh... oh yeah I guess you'd better get that to us today." I don't remember everything else because this was a year or two ago but it's a horrible, stressful blur in my mind.