We are haggling over a $140. They sent me a none functioning gun barrel. Was all rusted and froze…read moreup . I cleaned it up so it could be sold but decided I didn't want it they offered to return it . I was guaranteed complete refund including shipping both ways . I have sent the barrel back post office says it has been delivered they say they don't have it . Well im out gun and $140. Never buy from them again . Thanks Dale

Remington rifle was sent there buy remington for warranty work. they must be the lowest bidder for…read morewarranty work. Gun has had ejection and extraction problems and still does after they worked on it twice. Remington is now going to replace the gun as they could not fix it.

I'm an out-of-state'r that purchased a hard-to-find rifle via their website to be shipped to my…read moreFFL. Their price was very reasonable and they actually had it in stock. I hemmed and hawed for a bit before deciding to take a chance. It was 4 days between placing my order and having it in my possession. They communicated promptly as soon as it shipped via UPS, and it arrived in perfect condition. While I cannot comment about their facility or personal interactions with staff, TMS met and exceeded my expectations and I will not hesitate to use them again!

I wish I could give a better score for this place but the bad outweighs the good. Let me say that…read morethere are some nice, helpful guys that work here but my experience today solidified the negative experiences I have had over the last month. First experience was I signed up for an intro to pistol class on June 23rd and was in the store when the trainer called to cancel stating that the range had flooded so the class was cancelled. I know things happen so I went ahead and rescheduled for two weeks in the future for Tuesday July 7th 2026. And the young man behind the counter that evening was so nice and helpful that I decided to reschedule. The trainer for that class was a jerk!! I am a marksman with the M16 and I used to carry a .36 for work about 30 years ago. I was nervous when we got on the range as it had been a while and IT'S A GUN. He was snotty and rude when I asked him for help. Then he proceeded to make fun of me and said "Weren't you listening in the class?!?" An absolute jerk. I was not happy to say the least but in my mind I thought I would avoid his classes in the future and never have to see him again. So I proceeded to sign up for the $30 a month membership fee so I could practice and obtain my license to carry at some point. Since that class on June 7th I have been there three times (today would have been the fourth.) I had experienced great customer service and helpful gentleman behind the rental counter. Last Saturday July 11th the men behind the counter were very nice and helpful and I learned alot from them. I go by myself and use the members lane simply because I don't know anyone that is interested in shooting and I started this hobby as a form of personal protection so it was amazing all the things I learned on this day in particular. I recently applied for my permit to purchase and was planning on buying a 9mm from this establishment. Now today Sunday July 19th 2026 in the morning shortly after opening, I went in to rent once again as I have been doing without issue. I stood at the rental counter and watched two young men messing with a rifle pointing it and talking and stood there waiting for someone to help me so I could rent a pistol. One young boy stood facing me and completely ignoring me. I waited and finally the short blonde boy at the register asked if I needed help which I replied, "Yes that is why I'm standing here." Come to find out that I need a permit to carry/ purchase, my own gun or someone with me. This makes total sense to me but up until this point nobody has asked for these things and I have rented without issue. The tall blonde boy says, "We don't want you to off yourself." Ummmmm...who tf says that?!?! I'm like omg wtf is happening?!?! I decided to cancel my membership as I realized that this place is not following their own rules and apparently they just rent to anyone with only an ID. How scary is that?!?! There are plenty of places to go in Minnesota so I'll take my money elsewhere. As a consumer I just want to give an honest review of what I've experienced here. I would recommend checking out other ranges before coming here. I will be cancelling and getting my money back for the permit to carry class as well and taking it elsewhere. There are plenty of places to go in Minnesota. I came to Yelp to leave this review because they blocked all/any 1 star reviews on Google.

Phenomenal gun store. Owners are super knowledgeable and so are all the employees. Not pushy, just…read moregenuinely want to help you find what you're looking for. My wife and I have been upping weapons purchases and we found this place by chance. We will definitely be going here from now on. I had them order an AR pistol for me and they got it in super fast, and kept me in the loop the whole time via text. I can't recommend these guys enough. You won't be disappointed with them or their selection!

From the owner: We are thrilled to reveal that Down Range Guns & Ammo is opening its doors in Maple Grove! Our…read more"Coming Soon" sign is up as we begin preparing the space for our valued guests. We are eager to serve Maple Grove and the surrounding areas with our extensive selection of firearms, accessories, and top-notch customer service. We anticipate opening in early April, so we invite you to visit us soon! If you have any inquiries, please reach out to us via our Google page and we will gladly respond.

This shop is run by honest, good people. I won't go into details, but i had an issue with a used…read moregun i bought here and the owners went out of their way to make it right. And I'll just mention the issue with the gun i bought was not the shop's fault, it was out of their control. They have great prices on new and used guns. I've bought a few here over the passed couple years. The employees have always been very helpful as far as answering questions. Highly recommend Southwest Arms.

Terrible customer service by the owner. Rather than honor the advertised price he has listed on…read moreArmslist, he chose to tell me how overwhelmed he's been with his business. He spent a good 10 minutes whining about how busy they've been and that he just wouldn't be able to honor the advertised price of $599 and instead needed to charge me $619. In other words, he'd rather ruin his reputation over $20. It's bad enough for an owner to not honor an advertised price but to whine to a customer about how overwhelmed and stressed out they are. This is definitely a new breed of owners I'm not familiar with. My suggestion would be to get out of the business if you can't handle i Update: I have filed a complaint with the FTC and also the BBB.

I had something loose in the muzzle of my air gun and brought it to RRG to see what it might be…read more The owner took care of the issue within five minutes, did not charge me for his time, against my protest, and out the door I went. This type of owner, who is local and knows the community, is a wonderful asset to the surrounding area. As for me, I will not hesitate to use this business again and certainly will recommend it to others without hesitation. The business is about a year old. I hope it does well. The premise was clean and orderly and is a testament to how a new business, by a young owner, should be run.

From the owner: Rambling River Guns strives to provide everyone with that small town, authentic customer service…read more We like to make sure everyone gets the help they need in choosing the items they want or, most importantly, how to use and maintain their items.

Very pleasant to do business with. My transfer was very efficiently and professionally handled.read more

Mike was great to work with, professional, communicative and quick. I would highly recommend.read more

10-18-2025: Incredible customer service all around. When you import an out-of-state revolver it can…read morebe tricky, this store sold me a beautiful 3-screw Ruger Blackhawk for a fair price and shipped it very quickly. Highly recommend them especially if you miss old school customer service. Jon Uditsky

Amazing service and very efficient and friendly people, I had no problem getting them to ship ammuread more

Owners Jason and Frank are knowledgeable and fair. If you have to work with a sales person named…read moreBen, don't bother. He is moody, condescending, and lacks the knowledge to be helpful. His sales skills are limited and his ego outweighs his knowledge. Deal with anyone else in the store. The owners will stand behind the products and do the right thing regarding returns and making the transaction fair. Simply avoid salespeople that are mean-spirited.

Frank is an inspiration!…read more Always with a smile and a great deal. Visit him any day for a great story and some cool prizes!!! Visit Pawn MN for their 8th anniversary grill fest! All the best, Matthew from Living Greens Farm

100% recommend, nice workers nice little gun shop cheap rentals cute pup and some of my favorite…read morecream sodas

Super nice place and good people Nice and easy shooting…read more They have a small selection of shotguns Not sure about the min barrel or not but I would not bring a Serbu 6.5" 12ga out for trap Give them a try, super nice people