We have a house that has been in our family since the 1940's. It had been rented for the last 20…read moreyears and the renters were very hard on it. When they left and we assessed the damage we found an extreme amount of mold and a few floor joists in the bathroom that caused the floor to bounce The rest of the rooms had been fairly abused too including thing like spray painting the kitchen cabinets with a dull black paint and cutting a 'new' sink into the counter top. There was a bunch of furniture left behind and it was difficult to see what else might need to be done. Since this job was too big for us to do on the weekends we looked for a contractor who could handle to whole job. Most of the contractors were very busy and we only were able to meet with four at the house to get estimates. The first estimate came back very high and lacked detail of what the contractor planned to accomplish. The second contractor wanted to replace our wood cabinets with inexpensive 'new' cabinets and paint over the mold. The third contractor never called us back. The fourth contractor Matt Goodenough was professional and gave me a good bit of information the day I met him. He brought one of his staff with him and they discussed ideas as we walked around the house for nearly two hours. He gave me a detailed estimate within two weeks of the costs of the project including each of the major jobs broken down for clarity. Matt was honest about how long the job might take and about the unknowns of breaking open a floor on an 80 year house. When the floor in the bathroom was opened up it turned out to be much worse than we expected. Matt and his staff worked with the county permits offices to bring the floor and the rest of the house up to code. Since the damage to the bathroom floor was so severe, the bathroom had to be taken down the stud walls. Once it was opened up, they proposed moving the bathroom door so that it would be entered from the mud/laundry room instead of one of two bedrooms which made it larger and more functional. The mud/laundry room was also made more functional with the addition of a folding table and a new farm sink. There were also some electrical and plumbing issues to deal with to make this place a home. Lastly they built a railing for the porch to make it safer, and finished off the house with interior paint. Matt and Amy (his wife who helps on the business side) kept us in the loop on all the changes and notes from the permit office. They were helpful in choosing the finishing touches for the house too including items that need replacing like most of the light fixtures, the kitchen sink faucet and counter top and all of the bathroom furniture. They followed up with their subcontractors, and made sure targets were met. They went out of their way to make sure that all work was up to their standards (replaced a window cracked by a subcontractor, repainted some slightly mismatched paint, saved all former fixtures for us in case we needed them, etc.) They were thoughtful and we appreciated it! Matt and Amy were great to work with on this project and we are very pleased with the results. We would highly recommend them for any contracting needs you may have in the future.

Matt built and Amy designed our new food pantry. This was our 2nd project with Goodenough…read moreConstruction, and the workmanship again was excellent! I love my beautiful new pantry and I'm sure we'll plan another project in the future. Thank you so much Matt and Amy!!

Chris showed up on time, worked quickly and did an excellent job. We were extremely impressed with…read morehow well the carpet cleaned up and the removal of an oil spot from previous owner. Absolutely recommend.

excellent work! arrived on time and did a great job. I would definitely recommend Kris for carpet…read morecleaning. Kris saved me from replacing my carpet and made it look brand new again. thanks so much!!

i called Phillips Plumbing on Tuesday after a 3 day weekend. I had a kitchen sink problem that I…read morecould not solve on my own. They were able to work me in with an already busy day. I received a call to let me know that they would be coming and then I got a text that Eric was on his way. Eric came and was great. He was a pleasant, respectful and a capable plumber that took care of my problem very quickly. I was extremely happy with service and price and would highly recommend Phillips Plumbing in Orofino.

Jason is a real stand-up guy, and his crew are all good people too. Had a project go sideways on…read moreme, and Jason was patient and worked with me to finish what needed to be done. Rates are reasonable, and the work is good. He and his guys are knowledgeable, and offer options for your project. Would not hesitate to hire again.

Jeremy had done good work for us many years before in Moscow, and I called him to help with a job…read morehere about a month ago. He seemed to be willing, came to look at our job, and for this appointment he showed up and said he was fine with doing out work. His communication was one sided, if I called him, he sometimes answered. and would tell me what to expect for fitting our job in. I understood he had to have enough jobs up our way to make it worth the trip. Last Tuesday at about noon, he told me he would be coming to Moscow, and that he'd be at our job between 10 and 10:30AM on Thursday morning, which was only a day and a half away. We took out our old oil furnace, we tore off the steps in the back so he would be able to easily work there, we removed some bushes that would be in the way, we notified our residents of the date of the work, and we brought over an extra extension cord and trouble light and ladder for the work needed in the attic area. We put down floor protection... but then he did not show up. I called at 10, at 11 at noon... no response. I borrowed a cell phone, and left a text message. No response. At about 1PM I called the "office" number and was told that he had never said a word to them about doing any work here, he was working down south and was out of range. I explained our situation to the woman who was there, and that we really needed to make sure what was happening with this, as we had to notify our residents, who would be without gas heating or hot water during this work. She said she'd have him call back in the evening. No call ever came. I called again on Monday, and the phone was not answered, neither Jeremy's phone nor the office phone. It is now 6 days since he failed to come after setting an appointment, and we've had neither a text or a call back. What kind of service is this? We are at a loss to know what is going on with this... this is something we've never experienced with a professional contractor or installer in all our 30 years of working with them in many different fields. Do we have to look for another gas installer who keeps their appointments, or at least calls back if there's a mix-up? Hope you have better service than we have had..... and we're still waiting to hear back. we will update if we ever do get a call back.

Elite came for an annual HVAC checkup on an 8 year old unit that has been serviced by two other…read morelocal firms. Jeremy did a complete check of all aspects of our system and corrected multiple issues which dated back to the initial installation of the unit. When he was done he had improved efficiency from 60 to 90%! Our home is cooler humidity levels are correct and the short cycling has ended. We highly recommend Elite!

I am a local Realtor that was in desperate search of a foundation inspector that could assist me…read moreimmediatly. Frank came highly recommended by another very successful Realtor I felt I could really trust! He was able to get me in to his schedule quickly as well as diagnose and repair all of our issues so we were able to close on time. I really appreciate their willingness to do what it took to get us in quickly while doing incredible work. Very professional, clean and super helpful. I will definitely be recommending them to my clients in the future. Thank you so much Frank!!!!

We hired Select Frame to install 13 interior doors and 3 exterior doors as well as the associated…read moremolding and hardware, after we were stood up by a different contractor. Select Frame was quick to respond; they came out the next day and gave us a very reasonable estimate and started work right away! They were professional, clean, and courteous. We had some problems with the store that we bought the doors from and Select Frame helped us to figure out how to deal with it. They even worked in the rain! I highly recommend Select Frame and will keep them in mind for any future work we need done.

I have had Fords Creek Pump Service help me for years and have always received the very best…read moreprofessional and fast service possible. I highly recommend Jason and his crew.

About three years ago we had Fords Creek install our pump and in well pressure tank. At the same…read moretime he also did our friends that are in the area. After disputing his overcharge and him getting irate with us, he told us he would not do any warranty work with us or anyone else in our area. Well we started having issues with our pressure. The hot water tank was gushing out water through the overflow every time we tried to use it. After replacing hot water tank and shower manifolds and having still the same issue we called another pump service. They found he had installed a glycol bladder of some sort which had failed. $600 later our system works fine. Our friend's system also failed shortly after ours with the same issue. I would not recommend this guy to anyone ever!

We just bought our dream home with the excellent help of Misty Johnson! We originally found…read moreSteelhead Realty by seeing one of Earl Musick's videos on YouTube. Earl matched us up with Misty, who was an absolute perfect fit for us. She helped to guide and navigate us through the process of not only finding our dream home, but also negotiating the sale and relocating. Her resources and knowledge of the area are abundant. She went above and beyond in every aspect to get all the information we needed in order to make a confident decision. Misty is definitely an example of what all real estate agent should be, a genuinely kind and caring human.We felt very taken care of through the whole process. I would recommend her to everyone. The whole team over there at Steelhead Realty is absolutely top notch. We are just so happy it could not have gone better. Thank you Misty!

They were agents for a property being purchased by us and did not keep their clients informed of…read morecontract obligations which caused them to default. They were not responsive to our agent and often had to be contacted over 5+ times in a variety of different ways to get a response. I'm glad to be done with them.

we had our sidewalk cleaned with ZAP power washing and it looks new again.read more