just got glasses from them they did a good job. and had them in a week.very good service.

Finally! A pair of glasses that fit my face!!! My last experience buying glasses was from the fancy "boutique" eyewear place in Sq Hill, you know which one I am talking about, the grossly overpriced "Hipster" optical joint. Well, I paid them way too much money and got a pair of glasses that never fit right. I have a narrow nose and they wouldn't stay up no matter what -- as it was a bad fit. 20/20 on the other hand, they directed me to a pair right out of the gate, Columbia (I love Colombia!) frames, uncanny, almost like magic, these glasses fit like a glove. I am so happy with my glasses!!! I would give them 10 stars if I could!!! Thank you so much. VERY satisfied customer!!! read more

I have being going to Dr. Shirley since the practice opening and I have always been very satisfied. She is a pleasure to work with. The eyeglass department has an excellent selection of frames and they pay careful attention to getting a good fit. I referred a friend and she was quite happy with the experience and with her glasses. read more

I have been coming to 20/20 vision for three years and have nothing but wonderful things to say about the service and staff. First off, Lisa who runs the show from the front desk is an absolute gem and will always get me in quickly. I'm not sure what type of magic she's working but I've always been seen within 5 min of my appointment time and never have felt rushed through the exam. The doctors themselves are very thorough and professional. During my latest contact lens appointment Dr. Gibson was so patient as I tested out three different contacts and sent me home with a ton of samples to see which I'm most comfortable with. The only drawback to this practice is that their glasses are a bit pricey and there is not a lot of variety to choose from but the optometry practice itself is nothing short of great. read more

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Dr Megan Shirley, the owner, provides exceptional care. I find her patience and expertise in refraction, for my prescription for glasses, to be superb! Her pleasant demeanor makes the process easy and there is a pattern of minimal to no wait time for appointments. Dr Shirley even called me several times at home to see how I was doing after she refered me to a specialist for an uncommon eye condition. read more

The doctors and Lisa at the desk are great. The Optical department needs improvement. They take forever and my husband got his glasses that weren't right twice. He gave up. I am still waiting for mine. 3 weeks now! read more

Dr Gibson is the best. Explain everything she was about to do. Gave time for me to ask questions. Lisa the receptionist is also so helpful. They truly know how to treat people. The best customer service ever! Not many will look into your dental coverage and call you back the same day but Lisa does. read more

new ownership is terrible, been coming here for over 20 years -- loved the twins!! new ownership raised all prices to beyond ridiculousness. have an im better than you attitude across the board. if you want to pay top dollar in a below national income area than go here hahahahahaahah read more

Lisa is a very helpful and polite staff. I love the professionalism of this place. The doctor is also very friendly and nice. Definitely I want to go back to this place! read more

Barry and Evan are the best! Don't waste your time at that pompous Pittsburgh eye wear chain. These guys will make your glasses cheaper and faster, and the service here is unbeatable. I send everyone here, and no one has ever been disappointed. Sure, their shop doesn't look fancy, but they have great quality frames and lenses, and they carry many of the same brands and designers that you'll find in the up-scale shops. + I left my glasses in a hotel room, and they had another pair ready for me the NEXT day. + My husband called to cancel my eye doctor appointment because I had a migraine. The next time I saw Evan he asked me all about it, showing genuine concern. He remembered. + I walked in there after over a year, and Barry recognized me right away. He even remembered some random details about me including some glasses that I was interested in. They take most major insurance carriers. They're affiliated with the ophthalmologist next door so if you need an eye exam, you can schedule with him. (He's great!) See listing for Zarky Rudavsky, O.D. read more

20/20 Vision Care - Building - Eyewear & Opticians Near Me - Pittsburgh, Pennsylvania

The decline in the level of service from the original owners is disappointing. Dr. Gibson and Dr. Sullivan are very nice, but the level of care is gone. I called several times with a request for an adjustment to my new contact lens prescription, but never received a reply. The optical store manager was very rude and pressured me to purchase contacts lenses from them. She subsequently did not follow up on my request for an adjusted prescription or a copy of my prescription after I did not immediately order contacts from them. I had been a patient of Dr. Zarky and 20/20 vision care for over 10 years and have referred several of my friends and colleagues, but I will not go back. read more

When I started to need reading glasses (based on my eye exam next door with Dr. Rudavsky), I went here, as my wife was already a customer. They are fantastic! They have a great selection and prices. The owners, Barry and Evan, provide incredible service. They don't try to up-sell you, and they make sure you are happy with your glasses. Case in point - when I lost those glasses after I moved out of town, Barry was able to track down the frames I had, updated the prescription, and shipped out a new pair the next day, again, at a great price! This store is a textbook example of a great, local merchant that you'll come back to again and again. I love this store! read more

I am extremely proud to endorse 2020 Vision Care. I had brought in a script for eyeglasses I previously purchased at 2020. They were giving my eyes problems. I did not have an exam there. Being as it may the new ownership agreed to a new eye exam, and since there was a drastic difference in the script which corrected my eyesight they didn't charge me for new lenses. I still believe strongly in the neiborhood stores. They are the utmost of great customer service. I will be a returning customer for sure. Ask for Dr. Meghan Sullivan, and I recommend them to anyone. read more

I also agree with the first review. I found 20/20 through Dr Rudavsky, who I also found here on Yelp, and who I also thought was wonderful and thorough and thoroughly professional. And, of course, he is a real doctor, not a sales person like the dork who examined my eyes at the fancy Pittsburgh place. As for the glasses -- couldn't be happier. Saving up to get a few more pair filled. Barry and Evan are indeed the best. I am a bit of a collector of odd/vintage frames, so I didn't have the same concern as P.D. For me, the prices for lenses alone at 20/20 were so good that I had two other pairs of frames fitted with different prescriptions. And when one of them didn't work out for me -- through no fault of theirs, let me hasten to add -- they replaced the lenses and wouldn't let me pay. Please read that last sentence again. Happy happy. read more

I came into the shop on a Friday, they had multiple frames right off the bat that were sturdy, stylish, and affordable. (I'd been looking for new frames for months and as a big guy it's hard to find a pair that's just right). The selection here is clearly curated by someone with a classic sense of fashion. Other shops were really hit or miss, I had 4 pairs to choose from at 20/20 The optician was low key and extremely helpful, called for my rxn at my ophthalmologist (he offered to do a new prescription on site as well). I got my new glasses the next Wednesday. Three business days for new glasses plus a really quality customer service experience: I'm never going anywhere else! read more

Can't say enough good things about these folks, Friendly, fast, honest, simple, wide selection and very accommodating. When my beloved optometrist (with really cool frames) retired and closed his practice, I was devastated. Then my dog chewed up my glasses and I needed to find a new optician fast! After shopping around several places in the eastern parts of Pittsburgh, a friend told me about her favorite - 20/20 in Greenfield. Right away, I knew I was in the right hands. They helped me find the ideal frames and created the prescription lenses in house! Like, in two days! No out of town lab. They genuinely care about their customers' satisfaction. It's wonderful. Nice people. I totally trust them and would recommend them to anyone. read more

Next door to Rudavsky optician, this is a wonderful place to purchase glasses. They are so efficient and helpful, genuinely caring. They patiently explain all options. This time I ordered graded glasses for the first time (old eyes). They work well with insurance saving a lot of time. Very courteous and prompt. They have a large selection of frames and styles. I am always happy with my selection, but also enjoy the opportunity to periodically switch it up periodically. They call the minute the glasses arrive. They are also very helpful in the fitting and adjustments. Lose a screw? Stop by and they replace for free. Staffed with locals, so you run in to them at Giant Eagle, e.g. giving you that small town feel in the city. You couldn't convince me to change opticians! read more

I don't think I have ever written a review on yelp before. My experience with 20/20 opticians was so wonderful, I had to write this. I went in for an eye appointment on Thursday at noon. I was given the most thorough evaluation I have ever had. Dr. Rudavsky found out that I needed prisms in my glasses because my eyes are not level---something no other doctor has ever noted in the 30+ years I have been wearing glasses. Then on to the new glasses themselves--- I have a strong prescription, bifocals, featherweight and now prisms. Every other pair of glasses I have gotten has taken at least 2 week. Not at 20/20. I got a call saying they were ready THE NEXT DAY---less than 24 hours after I had my exam. read more

This place is amazing. They were exactly as available as myself (early 20's collegiate with discriminating taste - so not at all) and my mother (early 50's, very indecisive, essentially looking to have her hand held through the process of sizing up glasses - so a lot of attendance, advisement and attention) wanted them to be, without having to explicitly communicate these desires. The frames are cool. Particularly, they span the gap between the Eyetique eccentric - frames with uniqueness at the cost of following no known design principles, and generally ones that I find incredibly unflattering - and the mundane of Visionworks or Lenscrafters. They have some very conservative frames that follow along the lines of lenscrafters, and then they go all the way out the spectrum until they run into the "no known design principles" territory, and stop right at its edge. It's great. I found a pair of frames that are not sold anywhere else in pittsburgh that are metal-framed thickly on the top and thinly on the bottom - a 50's kind of look usually associated with plastic frames with colored top framing and transparent bottom framing - that are perfect for my pretty abnormally proportioned face. It services myself, my mother and my brother now. It's an excellent, kind, and clearly hard working set of brothers that own and run the place. It took them two days to have my glasses ready, and one day for my mother's. 5/5. I commute from shadyside to here to get my glasses, and have my optical exams next door at the also-outstanding Dr.Rudavsky's optical. p.s. I have been a customer for three years, after my mother advised me to try them for finding frames. I was late to post a review because, first you think you want to create a yelp account to help get the word out about the good ones, but you know what? Things come up. read more

The customer service here remains the best I've ever experienced in Pittsburgh! Highly recommend this place to all my friends!

I am so glad I found this place. They have some Saturday hours and I was able to get an appointment within a month. Staff are very kind, the whole office is clean and Dr. Sullivan has excellent chairside manner and kept me informed the entire appointment what she was checking for. I really appreciated how low pressure the whole experience was- no push to pay for extra testing or order contacts through but them and they graciously provided my contact prescription no questions asked. Looking forward to going back to look for frames when I'm due for them! read more

20/20 was the 4th place I went to get a new lens prescription filled. The first one was in Oakland and convenient. But while waiting, I found a Yelp rating that was consistently poor. Across the street was a place that had been recommended, but at 9:40am it was still closed, despite advertising a 9 am opening. The next place was on Murray Ave. and was super EXCEPT they wanted to take my frames for 7-10 days. I was not aware that having an operating lab was essential for fitting new lenses. So in frustration, I went to 20/20. Everything was super and about $100 less than at the Squirrel HIll Murray Ave. location. When I came in to have the new lenses put in my frames, it took only about an hour. So I am a very happy customer. This is not an impressive shop from the outside, but inside - very good service at a reasonable price. read more

So, despite leaving for a trip in just a few hours and desperately needing a quick nap, I have to write this review! I made an appointment at 20/20 after reading the rave reviews and managed to snag an appointment prior to my trip. I've been in desperate need of contacts and my glasses needed upgraded as well. The staff are incredibly nice and welcoming! I arrived at my appointment early and the doctor was actually able to take me a little early! My paperwork was already ready upon my arrival to be sent out to my insurance company which they handle, along with the paperwork for my frames. My appointment went by lightening fast and I was set up with trials for contacts and picked out frames for glasses! I mentioned that I had a trip and wouldn't be able to pick my frames up on the anticipated pick up date. They offered to ship my frames to me when they were done! I declined as it would only be a short trip, but this morning I received a call that my glasses were ready to be picked up!! I was shocked! I can't say this enough, do yourself a favor and make your next eye exam with Dr. Rudavsky! read more

I was very impressed with the superb service that Nichole and Veronica gave me last week. My son needed a new lens . The quickness in which they were able to get the lens ( a day) and place new lenses AND straighten out the year old frames was INCREDIBLE. I was at first concerned when I heard that Barry and Evan were retiring, but now I am confident that the torch of 20/20 's outstanding service and friendliness has been successfully passed. Kudos to Nicole! Thank you so much. read more

Best eye doctor experience I've had. I have perfect vision, so I just went in for a standard eye exam. The receptionist, Lisa, is so kind and organized. She made sure my insurance information was taken care of before the appointment and followed up before the appointment. My appointment as with Dr. Sullivan. She treats her patients with such care. This practice is very welcoming, professional, and affordable. read more

20/20 is the best place for frames and service in the city. I found them on Yelp after having medicore experiences at so many places, and I'm thrilled that 20/20 came exactly as advertised from the other reviewers here. Great selection, service, price, honestly, don't waste your time going to other opticians. Barry is very low key, very kind, it was just a great experience from start to finish. read more

Not a fancy shop but definitely worth going. I just got my contact lenses and it was great! $75 including thorough checkup along with solution and a pair of contact lenses. Dr. Rudavsky advised me to come back for a checkup again before I get used to them. Definitely recommended. read more

This place is not in the Davis Vision network but the eye doctor next door is. This is unclear and rather misleading. I was mislead to purchase contacts here even though it wasn't in my network. Be careful. Other than that the service was good. Contacts arrived promptly and staff was friendly. The eye doctor nextdoor is great and more thorough than all of my previous eye exams at other places. read more

I had to wait a few weeks to get an evening appointment, but that's mostly because my schedule is not flexible. I've been to the doctor twice now and the eye glasses retail side three times. Everyone is running pretty much on time. Also, I wanted to price contacts at Costco, so they gave me my prescription with out a hassle! I hate when eye doctors hold your prescription hostage so that you order from them!! Anyways, my contacts ended up being cheaper through 20/20, so I called and they shipped the contacts to my house THE NEXT DAY! My glasses were also ready in a day. I'm leaning towards buying a second pair of glasses just because it was that easy! read more

Professional, friendly service. Great eye exam, with state of the art equipment. If you want to get your glasses there, a good selection of frames is next door, at reasonable prices. When I explained I used a variety of computers, and how my graduated lens didn't seem to work well, I was directed to an option of "computer glasses." We chose an attractive, budget frame. Eye strain is now gone without busting the bank. I think the key is that the staff and management listen to their customers. read more

Great shop. Price, service, quality, and timing are first rate. They made two sets of glasses for me, sunglasses and reading glasses, both with Italian Safilo frames. Comfortable, stylish, and very sharp vision correction. read more

I am posting because both my prescriptions from Dr. Rudavsky and my glasses made by 20/20 Opticians are spot on! They are separate businesses but adjacent locations. I bought prescription sunglasses from 20/20 a year or so ago and they were/are perfect. This year, I decided to switch from online purchasing for my clear driving glasses and the anti-glare from coating applied by 20/20 is very superior than what I received from the online seller. I used to hate driving after dark due to the glare. Thought it was just my eyes, but 20/20's anti-glare works! No more glare for me. The service was prompt also, and I am so happy. I do not have vision insurance at the moment, but 20/20 was able to use some of my older frames, which I greatly appreciated. Both Dr. Rudavsky and the 20/20 Opticians get all five stars from me. read more

So confused by the high ratings. They are incredibly rude & condescending here to the point that it's shocking. Stay far, far away.

I've been a customer since 20/20 opticians opened in 1980. Barry and Evan are world class. From glasses to reading glasses to contact lenses, 20/20 opticians have it all. And the prices are very very reasonable. I highly recommend them to everyone. read more

I agree with the first review, this place is great. They treat each customer with respect and have worked to make sure my prescriptions and fit were always right! They even sent me a replacement pair of contacts while I was on vacation because I forgot them! I have a hard time finding frames so my only drawback is that their selection is a little smaller than other places I've been, but, I've always been able to find a pair that I like. And Dr. Rudavsky which is the affiliate next door is also wonderful so together they make a great team! Never felt pressured to buy the bells and whistles that previous places have pushed. They are honest, they are helpful and they are reliable. Go to them! read more

I did not even get a chance to get checked, I made an appointment to be seen, and was running a few minutes late due to weather conditions (my cab was running late because of the roads). I called to let them know that I was running late but no one picked up. Then a few minutes later this guy called (I assumed he was the doc) screaming at me, and when I explained my situation he got more aggravated and told me I could have walked to his office in the snow (about 20 min walk) ??? what? then he said he can't make me another appointment, and I should just keep calling to see if I can get in. The worst customer service ever. He was literally yelling at me!! Acted like I was not a paying customer. Too bad, I got an appointment to be seen an hour later at Dalmo Optical. They are so much better. Maybe it gets better once you get there. read more