Before move in asked the property manager if it was a quiet building she said yes the building is…read moremade of 100% concrete... I used to work at a construction company cinderblocks are not 100% concrete blocks are a mixture of concrete Then they proceeded to do construction underneath my window for 212 days Table saw tub saw, saw partner saw Makita grinder, top pointing blades, cutting granite, slabs, handheld saws, vibrating the windows and vibrating the unit intensely for 30 to 60 days claiming this is all legal Could not sleep properly for the seven month rental the entire time The intense above Guantánamo Bay torture lasted for approximately 30 to 60 days Construction proceed for 200+ days... The Castlewood Apartments made a deal with the construction worker so they can live on site meaning the workers are living in the building and probably still are to this day What was done to me at the Castlewood Apartments was highly unacceptable It was legal the entire time torturing a torture victim, while taking money from them very insane behavior... The people who worked there are very nice people... The maintenance guy is one of the nicest people I have met in the state of Ohio who works there He's also probably underpaid and underappreciated They basically use him to do everything in the building and yes, he is a black man love all people just being honest how the maintenance man was being treated by the corporate office was very upsetting to me

I have lived in Castlewood for four years. There are several reasons I love living here:…read more- The apartments only share one wall with a neighbor. The master bedrooms are in the center and don't share a wall with neighbors. This helps keep it quiet. - The office staff is wonderful! Sherrie and Lisa are so kind and they always go the extra mile. They try to make the best experiences for residents hosting events, taking care of issues and constantly working to improve the building. If you have any issue, they take it seriously and do their best to handle it quickly. They take the time to get to know the residents and they really care about your experience here. - The maintenance team. Chris and Al are the best! Unlike other places I've lived, they really respect that your apartment is your home. They get to jobs quickly and always ask if there is anything else they can help with. Even if it's just a flickering lightbulb they get to it right away. - You can easily walk to all the best places on Detroit. We have underground parking - that is included in rent - so you don't have to worry about street parking.

Moved in today. Apartment in perfect condition. Office team so great to work with. I highly…read morerecommend taking a look here in Avon Lake and Aqua Marine Apartments. Originally wanted closer to Crocker or Bay. This was a great decision. And Lake Erie is just across the street. A bit of a change from Naples FL to Avon Lake but we're home. The journey continues

Once you move in they forget who you are. Never late on rent payments, keep a clean apartment,…read morenotified the manager Dave a year and half ago about a cracked window, said they were back ordered? But they're building at least 100 units since I reported the window. It takes at least 4 follow up calls and emails to get a work order done. There's been dried blood on the back door to the dumpster for a month, Lori in the office said she'll bring a tissue over and wipe it off...in the middle of a pandemic? The office staff talk about you behind your back. The only good thing about living here is that you can pay your rent online so I don't have to see anyone in the office.

The woman at the front desk is very rude. If a person is coming in smiling at you and opening their…read moremouth to speak you don't cut them off and get an attitude with them before even finding out what they want or need. The facility itself is nice but the customer service could be improved.

We have owned a home here for several years. It's very nice. I appreciate the amenities and the…read morefact that everything is always kept clean and well maintained. Underground parking is a Godsend in the Winter, and having a secure delivery area for mail and packages eliminates the growing problem of Porch Pirates. Also, it's about a 15 minute ride to everything happening downtown, which we love.

Had the pleasure of visiting The Residences at Hanna to consider relocating next year, and I must…read moresay I was thoroughly impressed by the convenient location, sense of community, and well-maintained building. The overall cleanliness and pleasant aroma of the place, along with the peaceful ambiance both inside the suites and in the hallways, really stood out to me. During the tour, Joy from the office made a fantastic impression with her extensive knowledge and delightful personality. She made me feel right at home, providing detailed information in a folder that I could refer back to. Her professionalism and warmth have only heightened my excitement to part ways with my current house and make the move to downtown.

I am reviewing the "corporate stay" apartments. I lived here twice for 3 months at a time each…read morevisit. Instead of a long winded review I will explain the pros and cons Pros: Nice, clean and newly updated apartments with new kitchen appliances Washer and dryer in units!! Nice carpeted floors (soft and new) Furniture nice and stylish Excellent cleaning staff that came once a week to clean the apartment. Pricing is the best for downtown. Believe me, I checked dozens of locations. Location is excellent in downtown with ease to walk anywhere quickly and easily. Front door-man on evenings does help with a feeling of safety. Cons: Staff was different every time I booked a stay or was living there. So no one really went overboard to help with anything as they knew they would be leaving soon. Our thermostat would not work EVER. I left one weekend in August for business and when I came back the AC was on 95 and blowing heat continuously. They came in multiple times both years to fix but I had to manually fix thermostat multiple times a day. No secure parking. Our car was broken into twice in the lot across the street that they rent to residents. Both times I asked for video footage and they said the cameras do not really work and they would not offer any compensation for the large sums of money I had to pay out for insurance to fix my windows, car doors and new seats and carpet. Will definitely consider going back as location and amenities were the best in downtown.

I've only been here for a few months and just over a year in Cleveland after having moved from…read moreCalifornia to be with family. The staff is very helpful, friendly and engaging. It is pet friendly, which I love having just adopted a new kitty. I also love that there is so much to do within walking distance and that I am still very close to friends and relatives.

Responsive staff. Great maintenance. The new leasing office staff is very pleasant and…read moreaccommodating. Building is super clean and an incredible location in the heart of the city. Attached garage with one of the lowest prices in the city. Love my spacious apartment. I have a beautiful view and so much closet space. Absolutely love it!

New staff!! Yay! I was afraid to make a review before out…read moreof the staff seeing it and coming for me. Previous management was TROUBLE to say the least But thats all in the past now! These apartments are absolutely beautiful! with the stunning views of course! There is a parking garage attached (7 floors). Its quiet, and for such a large building i barley see my neighbors, which I love. They just updated almost everything in the building this past year or two. My one year is almost here and I decided that I will remain here!

I would NOT recommend moving here. Don't be fooled by the West Elm furniture and "perks" they sell…read moreyou, the coffee and beer machine hardly works, if your mail gets stolen it's your fault (check your lease agreement), the elevators don't work most of the time and water shut offs are regular because it's an old building. The worst part here is the staff in the leasing office. They are the reason property managers get a bad name in the industry. They're happy to take your money but don't ask them to do anything for you in return. They huff and puff and give you side eye when you ask for your mail (the mailroom is locked to residents) and make you feel like you're an inconvenience. All they care about is getting you in the door. The only redeeming feature of living in this building are the maintenance guys, they're responsive and I appreciated their service. Think twice before you sign a lease and make sure you read every clause. It's airtight and they will trap you in. They once tried to renew my lease for 12 months without my consent and I had to pay double rent when I moved out even though I gave the agreed 60 days notice. They will get you at every turn. All I'm saying is, watch out and consider your options.

The best thing about Sturbridge is the maintenance team. They are truly stellar, good guys. The…read morerest is crap for what you pay. If you like dog poop throughout the grass areas, unclean TRASHY neighbors, dirty hallways, unprofessional office staff, garbage overflowing, dogs barking all night long, mice in the walls, unsafe fireplaces, mold, shady business tactics, then you won't mind living in this dump. I highly recommend speaking with the neighbors and looking elsewhere if you're looking for a safe place to call home or a home where you will experience peace and quiet. You can get much better for the price you'll pay. THEY WILL RAISE YOU RENT EXPONENTIALLY EACH YEAR. They are not BBB members, and if you do your research, you'll find some other very honest, compelling reviews. Their rating with BBB, by the way, is just a little over 2 stars. One of many examples of this trashy place: https://www.cleveland.com/community/2022/04/early-morning-hot-tub-fight-sends-man-to-hospital-westlake-police-blotter.html

I love the community feel you get at Sturbridge. Pricing is very reasonable for everything you are…read moregetting. There are so many great amenities that come along with it. They have been remodeling all their units too so if you're going to be a new tenant you are getting a newly renovated unit. There is a big fenced in dog park. And the hot tub is indoor so it is open year round! The clubhouse was also fully remodeled last year, so it's all new and beautiful. There's even a dog wash station in the clubhouse! They are really good about cleaning their amenities which is so nice because I have lived in many apartments growing up and I would never set foot in their pools. But the pool, hot tub and gym at Sturbridge are always cleaned and maintained. Everyone in the office and the maintenance team are all so amazing and helpful. Turn around time for a maintenance request is usually quick and done if not the same day then the very next day. I loved all the attention to detail from the staff when it came to decorating for the holidays! I only left because I got married and I am moving out of the country. I do miss living at Sturbridge and highly recommend anyone looking for an apartment to check them out and take a tour!

I lived at Marine Towers West Apartments for three years. Unfortunately, I did not have a pleasant…read moreexperience. I would recommend trying to live at another apartment complex on Edgewater. Living at Marine Towers West was okay as long as I didn't not need any assistance with anything. On Dec 23,2021, when the garages collapsed everything changed. Around 1600,I received a called by management which asked if I cleared the building. When I asked what happened they said there is a small issue with the garage and that I would be unable to enter the building for now. I was told nothing further. I had to find out that the garages collapsed through google. I had to call off work and drove a few hours away and stayed with family. Once allowed back into the building there were many issues such as a huge lack of parking, family not feeling safe, friends not feeling comfortable visiting, and lots of construction (paint fumes coming into the apartment vents). I had a lot of trouble trying to find parking since I work 12.5 hour shifts. The apartment complex did offer transportation to off site parking for individuals that work a normal hours (6-8M-F). Unfortunately, I do not have a normal work schedule so I was not able to utilize the transportation services. Thus, I asked if I could move out early and I asked what the cost would be. The management stated I could move out early and there is no charge. However, when I went to put my notice in that I was moving out, management sent me paperwork to sign a few weeks later and stated I would have to pay the remaining lease obligations. When I asked why some of my neighbors were allowed to move out early but I wasn't. I had to email the office twice and the management took well over a week to respond and stated I could only move out early between March and April. Unfortunately, Claire never communicate any of these details to me. I was waitlisted when looking for apartments and then gone on military orders. So, now I am just going to have to keep feeling trapped in an unsafe apartment building. Also, any time maintenance needs to access your apartment which is multiple times a year they do not wear shoe protectors so dirt is frequently tracked in and trash usually gets left behind. I did reach out to the leasing office because one of my rugs was ruined, trash was left on the floor, and multiple lights were left on after maintenance came to work on the bathroom while I was at work. I never received a response from the leasing office regarding the matter. The apartments themselves are older and need to be remodeled badly but that's pretty typical for Lakewood. I just don't think the price charged for rent is worth it since the building is not adequately maintained. Plus, the poor customer service experience I received. I cannot recommend living here to anyone.

This is a remarkable place to rent! I've lived here for two years, and it'll be very hard to move…read moreaway. I live in a one bedroom, 1.5 bathroom by myself. It's very spacious! 920 square feet with plenty of closets for storage. Never had any issues with any appliances... I even have the vintage oven over stove, and it works like a gem! Location is awesome! Lucky's Market is less than a 5 minute drive... multiple grocery stores and CVS nearby. This building has extraordinary views of Lake Erie! Rooftop observation deck is great in the summer to relax. The outdoor pool is small, but it's solid as well. Great way to meet people in the building! There are also great parks nearby. Just a short bike ride away from Lakewood Park and Edgewater Park. Virtually no noise complaints on my end. I can only recall hearing loud neighbors above me once. Residents are very considerate for the most part. MTW is an HVAC building, but that's never been an issue for me. When it gets too hot in the summer in my unit, I crack my window. The breeze off Lake Erie cools off my apartment 90% of the time. Vice versa for winter. This building is insulated well. It's very refreshing coming home from a snowstorm, to a warm and cozy home. (I don't even use my heat for most of the year because it's so well insulated.) Maintenance is superb! Excellent at fixing things in the apartment, and very reliable as well. Other things that come to mind: -Washer and dryer on every floor -Covered parking available ($75.00 a month. A little pricey, but I splurged. Worth it in the winter.) -Senior Discounts -Gym with decent equipment -Party Room on top floor. (This can be reserved. Good space for entertaining.) -Dog Park and Dog Wash -You can buzz people in on your cell phone -Very friendly and helpful staff in the front office CONS: -Washers and dryers are a little pricey. $1.90 to wash and dry clothing. However, the machines are reliable. -Sometimes I get a cigarette like smell in my bathroom. Usually when I open the window, the smell goes away quickly. Once again, this is an outstanding place to rent. Considering MTW is surrounded by "luxury condos" on the Gold Coast, this place is such a rare find. A renters dream in my opinion!