Run! new management is terrible. No communication. It took 10 days last winter to fix a window in…read moremy bedroom that would not shut all the way. Management promises things and doesn't follow through. You have to chase them down to get any kind of repairs repairs take anywhere from 2 to 4 weeks. The place smells like weed since letting dogs in the building. There is pee in the elevators and smell. Heat not work in the winter. They have to give you space heaters for your apartment to be warm.

The building is fine and well-maintained (45 yrs old), the location is nice (relatively quiet…read moreneighborhood, very close to the metroparks), and the rent isn't that expensive (we have a 2br for $800-$900/mo). All pluses. The thing that sells me on 200 West is the staff. If we ever have any questions, they get back to us THAT DAY. If we need maintenance on the apartment, it's almost always done within 24 hours. I can't express enough how great it is to have staff that you're able to get a hold of when you need them. The building is family-owned and I think that makes all the difference in the world.

I lived here 9 years and it was horrible every step of the way. This place is infested with…read moremultiple species of cockroaches, there's mold everywhere, they do not clean the stairwells literally ever, and there's a water leak somewhere almost constantly, resulting in weekly water shut offs. The building manager is barely there, so ann old bigoted woman who cannot help you in anyway with anything is the point of contact most days, and the owners are beyond rude. The apartments come dirty, and then they charge you for it when you leave, even if you live there 9 years and leave it spotless. The pool burns your skin because the idiots don't know how to take care of it. The parking lot will give you a flat tire. The elevators break down monthly and it took them a year to fix the one. The list goes on. It's a terrible place to live and you should absolutely never consider this shit hole.

My boyfriend recently started a fellowship at the Cleveland Clinic and we decided to move into 1…read moreOAK. The apartment manager, Brook, helped us find an amazing unit. We have a fabulous view. The apartment has lots of natural light and closet space! The whole complex is super clean, renovated and up to date! There is a great gym with a huge selection of fitness equipment. I can't wait till summer to tan by the pool. The best part is the location. I can walk to Whole Foods and do all my grocery shopping! Lakewood is filled with cute fun bars! Living at 1 OAK has made me love Cleveland. I HIGHLY recommend this building. Management also let me know they are installing a Starbucks machine in the lobby!!!

Dont move here. Maintenance is awful and rude. The office staff doesn't care. Our building door…read moredoesn't lock and anyone can come in.

I lived at these nightmare of apartments for the last 4 to 5 years . (I made a different account…read morebecause my mother still lives in the apartments as of right now) let me tell you do not move in here unless you want to do everything on your own. We have a two bedroom apartment and the front bathroom has not been renovated. The back bathroom cannot be used because every time you flush the toilet it leaks everywhere and it's disgusting . The last time we called them to come in and fix it. They broke up all the tile AND still hasn't come to fix THAT. We can't use the dishwasher because it leaks. (and we did put into get everything fixed maybe two years ago still nothing). Don't ever try to use the elevators. One of them is broken and it's been broken down for about a year. It's never cleaned in the washrooms/laundry room. Smells in the hallways are crazy. The pools are never cleaned and trust me if you try to use the equipment in the "gym room" the workers will stare at you until you feel uncomfortable. DO NOT COME HERE YOU'RE WASTING YOUR MONEY YOUR TIME AND ENERGY.

The building is in good condition, with the exception of the pool, which was always leaking, they…read moreattempted to repair it, and it needed major renovation. It's been closed for months, and who knows if it will ever open again. The "gym" is I tiny little room with a 1970s bicycle, free weights and treadmill. The hot tub water barely moves around. You'd better use these amenities before 9pm, they lock it up at night. The parking situation is an absolute nightmare. There aren't enough parking spaces, and the board has a man walk through the parking lot between 10-2 at night. What a great feeling to come home in the middle of the night, only to see a man writing down license plate numbers and photographing cars...NOT. even better? The $50 parking ticket you receive for parking where you live! If you have a two year old that wants to walk in the grass and play with the leaves come fall time, don't do it here! If you live in the building and attempt to do ANYTHING outside of your unit with a child, expect a member of the board to approach you and tell you, "this isn't a playground". We're not talking about kids playing baseball, if you literally walk with your child on the property WHERE YOU LIVE, they will tell you that you aren't allowed. If you are an adult human being and enjoy living like you're in a prison camp: this is the place for you. The board members patrol the building like prison guards, constantly telling residents what to do, even if it ISN'T in the bylaws. If you want to live a quiet and peaceful life, and you font bother anyone, and you don't want to be bothered: RUN!

Beautiful place to live. Great neighbors, cozy amenities. I absolutely love it here. Location is…read moreamazing. Love using the pool, party room, and gym. Cons--view: so-so; management is sometimes finicky, but if your landlord is good, you're good

Spent 2 years here. No complaints until I was moving out, as they do not pro-rate your last month…read morelease payment. So be prepared to get screwed over on your bills that month.

pretty terrible rental agency. everyone gives nothing but Karen vibes, and the only thing they know…read morehow to do is extract more money from you at every corner. Yearly rent increases, $50 parking pass, an extra $150 for animals, can't install your own ACs or do anything ,got to rent them from the agency for an additional $60 on your monthly rent...absolutely rude people here, they do not care for you how they say they will, but they will do virtually anything to screw you out of your money. AVOID red door living if you can. the apartments are nice, but i see the 18 layers of white paint on them. nice try you neoliberal dorks.

The best thing about Sturbridge is the maintenance team. They are truly stellar, good guys. The…read morerest is crap for what you pay. If you like dog poop throughout the grass areas, unclean TRASHY neighbors, dirty hallways, unprofessional office staff, garbage overflowing, dogs barking all night long, mice in the walls, unsafe fireplaces, mold, shady business tactics, then you won't mind living in this dump. I highly recommend speaking with the neighbors and looking elsewhere if you're looking for a safe place to call home or a home where you will experience peace and quiet. You can get much better for the price you'll pay. THEY WILL RAISE YOU RENT EXPONENTIALLY EACH YEAR. They are not BBB members, and if you do your research, you'll find some other very honest, compelling reviews. Their rating with BBB, by the way, is just a little over 2 stars. One of many examples of this trashy place: https://www.cleveland.com/community/2022/04/early-morning-hot-tub-fight-sends-man-to-hospital-westlake-police-blotter.html

I love the community feel you get at Sturbridge. Pricing is very reasonable for everything you are…read moregetting. There are so many great amenities that come along with it. They have been remodeling all their units too so if you're going to be a new tenant you are getting a newly renovated unit. There is a big fenced in dog park. And the hot tub is indoor so it is open year round! The clubhouse was also fully remodeled last year, so it's all new and beautiful. There's even a dog wash station in the clubhouse! They are really good about cleaning their amenities which is so nice because I have lived in many apartments growing up and I would never set foot in their pools. But the pool, hot tub and gym at Sturbridge are always cleaned and maintained. Everyone in the office and the maintenance team are all so amazing and helpful. Turn around time for a maintenance request is usually quick and done if not the same day then the very next day. I loved all the attention to detail from the staff when it came to decorating for the holidays! I only left because I got married and I am moving out of the country. I do miss living at Sturbridge and highly recommend anyone looking for an apartment to check them out and take a tour!

We just arrived here and it's such a joy when you find nice staff that Accommodates all your needs…read moreclean surroundings and the Apartments are great

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