The Central Office was recommended by the campus director of my school to complete my LiveScan…read morefingerprinting. I haven't had my fingerprints taken in years and the last time, I think I went to the sheriff's office in Marin County and had to return because my prints weren't clear enough. They offer walk-in LiveScan services and the small storefront on the east side of 4th Street was quiet when I dropped by this afternoon. The two employees were chatting pleasantly and greeted me right away when I entered. Rachel spotted the forms in my hand and guessed correctly that I was there to have my fingerprints taken. Sure enough, like I've experienced before, the first try was unsuccessful. I don't have pronounced ridges on my fingers apparently, but they had a gel that she asked me to rub on my hands and the 30 seconds later we were good to go. Second time was the charm! I'm happy to report that my school covered the costs, so I wasn't privy to the charges, but I was in and out in under 10 minutes. I also checked and found that they offer private mailbox services and can ship via UPS, FedEx and DHL, so the next time that I'm on that side of town, I'll definitely remember them!

Lester, your rude employee was in denial and deflecting. Of course I didn't care about that. I do…read morecare about what happened to the package that your business was responsible for. There is an important distinction between a threatening customer and a customer who is understandably upset over a missing shipment. A legally important one at that. At the time of my call, the package had been missing for a week. Since then, I have spoken with multiple FedEx representatives who advised me that FedEx has no record of ever receiving the package. The tracking history also does not show that the package entered the FedEx system. FedEx stated they are waiting on communication from you as to the whereabouts of this package and to update them. As of today, the last documented location of the package is your store. There are no further documentation on its whereabouts. Perhaps you and FedEx should talk? What I find disappointing is not simply that the package is missing, but that an upset customer seeking information about a shipment that was entrusted to your business was met with a response that you continue to defend as appropriate. I believe most customers would be frustrated under the same circumstances. A professional effort to help investigate and solve this problem would have gone much further than ending the conversation. Both your response and your employees behavior does not instill confidence that your business had properly handled a very important and legal document. We are still awaiting an update on your investigation to this claim. There haven't been any status updates by you on this either by phone or email. What's eye opening about your reply is how your outreach to me was defending your employee's behavior rather than providing me with an update on this investigation. Seven days have passed. Have you spoken to FedEx corporate?

We just had a snafu with a shipment my son was trying to make overseas. The staff there went above…read moreand beyond to help out. They made calls to corporate and one of the employees even went out on their bike to see if they could find my son after he left to tell him they could fix it. Thanks so much for the help ladies!

I had a post office box here since 2011. Once the owners sold it to stupid UPS ... i'm not paying…read more$500 for a mailbox when I can pay 10% of that anywhere else. I wish them the best but I wish Mail and More was still there. UGH!

I was extremely happy with all the help and guidance I received the day after Thanksgiving at the…read moreKenwood post office. Fortunately, they weren't busy, but they went far beyond what they needed to do to make sure that I was able to get my passport renewal documents in order, take my passport photo, arrange for payment, mail to the U.S. Department of State, etc., My agent knew exactly what to do and did it all kindly and expeditiously. Wonderful service. Thank you!

In addition to all the postal services available, this is a one stop shop to apply for or renew…read moreyour US Passport. Even take your photo portrait right here. I had my entire passport renewal done here. Don't know of Kenwood post office submission was a factor but I got the new passport in 13 days! Amazing.

The owner and Muhammad - you're always a so nice and helpful. Thanks for being kind when I don't…read moreknow how to mail something.

Postal Plus at Larkfield is my go-to for all of my shipping needs. They're great at helping find…read morethe best way to ship a package - what's most cost effective, what the timelines look like, and what packaging works best. The woman that's often there is awesome at fitting things into boxes and she packages everything very well. I have used them multiple times to ship wine across the country and they do a great job - not all shipping places will ship wine. Because I go there regularly, they have my family's addresses saved in their system which makes it really easy. My packages get where they're going on time when I use Postal Plus. Highly recommend!