Wish 0 stars was option. Shady operation. They stated dumpster would be delivered between…read more6am-6pm. Apparently they came by just after 8am. We had 2 cars in driveway. They called my wife who had ordered it. She was asleep and didn't hear phone and they did not leave a message. They did not deliver dumpster due to cars in driveway and did not attempt to knock on door. Called later in day for status and was told about earlier attempt and that we would be charged $195 for undeliverable attempt. Jamie stated that drivers are not allowed to leave their vehicles to knock on door and this charge was clearly stated in contract. She would not allow us to talk to anyone else stating that she was "highest customer service" rep there and basically just said that's their policy so they scammed us for $195. Called another dumpster company who stated that Budget Dumpster is just a third party business that actually calls other dumpster businesses to get dumpsters and that being told that drivers cannot get out of their vehicles is incorrect. Budget Dumpster is pure fraud.

We gave this two stars instead of one as the ordering, delivery, and pick up all went as scheduled…read more That part was easy. A couple weeks after our dumpster was picked up we were charged an additional $785 with no warning saying our dumpster was overweight. We had to explain ourselves 5 different times that there was no way our dumpster was that much overweight. It wasn't until we provided proof that the company conceded to their error and refunded the money. After reading several reviews on here it seems like a practice of theirs to charge people overages that aren't theirs. Makes us wonder if we didn't have a Ring camera for proof if we would have been out $785. We would not recommend this company as it's a bit shady.

Here is my service request. 5th one gone unanswered and the managers lie about giving credits…read more Thanks for upcharging me when I haven't had service in 5 weeks. You can tell how bad you are via the fact you do not allow google reviews. I haven't had trash pickup for 5 weeks. I was supposed to get a credit, instead you billed my $10 over my regular pick up charge and I am mad. You guys suck. What kind of business are you charging for services not even rendered. I've sent in messages and talked to managers and you don't care. You are a lousy money hungry company and do not even care about the customers that pay the paychecks of the people that work there. Greed. You suck. Thanks for being awful to deal with. Awful.

I think these guts are great. I've never had any issues. They've even taken my trash on the day…read moreafter I forgot to put it out.

HORRIBLE, NEVER PICK THIS COMPANY FOR YOUR MOVE. I wish I could give negative stars, but Yelp…read moreforces me to give 1. My parents used this company for their move from Columbus. They were to get a 24 ft truck and instead, 2 16 ft trucks arrived. The movers reassured them that the items they packed would be sure to fit in a 24 ft truck. Alas, AFTER the trucks arrived in Indy, my dad got a call that their items would not all fit and asked him what things they could remove to donate. My dad had to then decide on a few things and agreed to get rid of a bookshelf, 2 chairs, and a long ladder, that he was hoping to keep, but had no choice since the truck was already in Indy. They also forced him to pay an additional $900 to keep other times that weren't going to fit, but he didn't want to give away. If he had wanted to keep all of his items, then he would have had to pay an additional $1500. If they had originally showed up in Columbus with the correct sized truck, all of this could have been avoided. The move story gets worse. When their items arrived at their new home a few weeks later, over $3000 worth of items were missing that they never consented to them throwing out, including two coffee tables, a queen bed, 4 chairs, and other boxes of items. Some items have been in the family for many decades and we will never get them back. My dad has sent multiple emails but still hasn't heard back. Very disappointing and made an emotional move even more heartbreaking. Edited to respond to your comment: Of course you don't have an account with my name, my parents used your company. My dad's initials are QJ and he emailed already. He finally got a response today that offered him a Goodwill receipt and that's it. Horrible.

I had them remove a bed at one location and a bunch of moving boxes at another. They were on time…read moreand fast.