Isaac and Daria helped us today, they were great! Right On time and worked fast. Super respectful…read moreand nice. Definitely not afraid to work! I will definitely be calling again.

Where to begin? First, their communication is terrible because you'll talk to someone and the next…read morecall or text goes to someone else. I called and setup a time - I called back and the guy said I didn't have a move scheduled (got a text confirming I didn't have anything scheduled). Then people showed up at my house (I wasn't ready). The company blamed me even after I showed them the text and the call where the guy said I didn't have an appt. Move time comes - the guys are aloof and unhelpful. They didn't ask if I was okay leaving the doors open (they propped them up immediately). So then I had to find my cat. They used the front and back (while they were only two people) and messed up the door frame to the back - with nails sticking out that could've easily poked my kids (I'll come back to this). That's bad enough but professionals would have at least mentioned what they did (not try to avoid it). Professionals would say, "We screwed up - how can we help". I know this because I hired professionals after this company failed so miserably and they did something considerably minor and immediately were like, "We're sorry - that was our mistake." And that was it - taking simple accountability was all that was needed and I could not have cared less (although as professionals, they didn't screw up nearly as badly as College Movers). Back to College "Movers". They damaged furniture. They poorly packed and took very little of what I asked them to take and then they stopped before the time agreed upon and had the unmitigated gall to ask me if I would be tipping them. When the crew that came after these guys saw how they literally had thrown my things in a 10x20 storage unit and taken up a ton of space with not that much - they laughed (because these guys are laughably pathetic). Even sadder? I'm in no way a professional; the movers told me they had no way to understand how to take apart a bunk bed. I did it in the 20 minutes after they left (by myself). They are, simply, lazy. And that's fine - be lazy (but don't be movers). The worst part is that for each issue raised, their company took absolutely no responsibility. Texts indicating I had no appt? I must've confused their system (and ignore the fact that I could name who I talked to, when I called and for how long). Pictures showing the damage they did (but had not happened in the 4 years I previously lived in the home or from the movers I hired AFTER them because they were so bad) - must've been poor craftsmanship of the house, furniture, or magic. At no point was someone able to say, "You know, we could've done better." It has been (repeatedly), "Well, actually ..." If you want college movers in the vein of frat guys who are bad at their job, uninterested in professionalism, and adding to the litany of why moving sucks - these are completely your people. If you'd like a good company, go with "Moving You Forward" out of Terre Haute or "A Better Way" or literally any two people off the street.

The three kids who showed up to do our move were friendly and congenial. They wrapped absolutely…read moreeverything in padding. Which was both good and bad. Kept things from breaking, but also added hours onto the job and don't really seam necessary for quite a few objects. Overall, there were no major breakages and our stuff got moved. But this wouldn't be my first choice for movers.

We hired Move Indy to pack and load our moving trailer for a cross country move. It was a 3 bedroom…read morehouse with a full garage. We expected a professional crew who would take care of our items and pack them with precision and thoughtful placement. On the day, the crew showed up and worked very fast. They were working in multiple rooms at once and then loading the trailer. It took them the whole day to get it all done. They were very nice young men and we thought they did a good job... in the moment. Once the trailer arrived a week and a half later - we found out what really happened. We only have enough hanging clothes to fill 2 wardrobe boxes, yet we ended up with 15 of them... thats because their version of "packing" was just dumping everything into these big wardrobe boxes, no organization, no precision, just dumping everything. Of course we were paying for each box they used, and wouldn't you know it... the wardrobe boxes were the most expensive. Additionally, several of our furniture pieces are damaged including brand new chairs, both our new washer and dryer (they put a metal bed frame against them in the trailer that rubbed on it the entire time in transit) broken lamps, broken legs off tables, missing items, etc. I took photos of everything and sent them an email about it - I got a response that they would fix and/or replace the damaged and broken items. I then get another email a few days later that they were going to open an "internal investigation" and something about how they aren't responsible because their liability ends once they leave the job site. My items have been locked in a trailer of which I have the only key and somehow its not their fault, or they didn't cause the damage. I have emailed them at least 4 more times since then asking about the results of the "internal investigation", etc. and they have not responded. They will not respond back to me. We hired them based on reviews that they were the BEST in INDY!!! That is a absolute lie. I cannot speak to their small 1 bedroom across town moves - but DO NOT HIRE THEM FOR LARGE HOUSE PACKING AND LOADING! And to the Move Indy Rep who will undoubtedly respond to this review with some BS about "Thanks for the feedback..." - don't bother. You are only responding because I am calling you out publicly - shame on you! Do what you said you were going to do and repair/replace my broken items.

We hired J Lopez Moving for a cross-town move, and the team they sent did a great job job. Friendly…read moreand professional, and they got everything from Point A to Point B with no problems. The only issue was in the difference between the estimated cost and the final price - it was a significant amount. Even so, I wouldn't hesitate to hire them again.

The initial customer service was great. They sent 1 male and 1 female to move our house. We were…read morequoted $650 for 3 hours and they were to arrive at 10am. They showed up at 10:05am and took 2 breaks before 11:30am. My husband assisted with the move to speed them along and they unloaded everything at the new house at 12:55pm. They charged us an extra $100 dollars because they said that the 3 hour window counts for 30 minutes of travel, yet we still completed the entire move within 3 hours with my help and multiple breaks by them.

Had a great experience with them, they communicated well and were patient with me dealing with my…read moreex husband. Jonny was efficient and helpful and responded to all my needs. I will definitely be reaching out to them again when I move!

We asked for an estimate and he provided us with one. After corresponding back and forth all day,…read morewe agreed to hire him, but then he changed his prices and said the job was bigger than what he quoted, even though I told him our previous move last month took far less time than he originally quoted us. Don't fall for his heart offers.

I moved from Indy to SoCal, and this was my first big move. When I knew I'd be moving cross…read morecountry, I was faced with a barrage of moving options, all of which were quite expensive. However, I kept getting ads for U-Pack and decided to get a quote. TLDR - I am SO happy I went with this service as the process was transparent, simple, and convenient. I had about a studio apartment's worth of furniture in a 5x10 storage unit. The U-Pack team in Indy helped accommodate me and where the cube could be placed at my storage facility. The person who dropped off the cube was communicative, clear, and provided helpful advice for packing. One thing I did not realize I would need is LOTS of bungee cords and ratchet straps to hold things down, so be sure to have plenty on hand before your cube arrives. During the move, I checked the "moving dashboard" (the online portal that includes all the details of your move) religiously. It always had up-to-date information about where my cube was, which helped ease my anxiety about the move progress. My cube was picked up on a Wednesday in Indiana, and arrived the next Friday morning in California, which was right in the middle of my estimated time block (which was 5-7 business days). The movers who dropped it off were equally courteous and helpful, as I was putting my cube on the street. If you are moving to a city/area without a driveway, be sure to get all of the proper legal clearance to park your cube. I applied for a temporary no-parking permit for week to accommodate the cube if it arrived early or late. Some other tips: I cannot overstate how important it is to CALL the U-Pack customer service line for a quote/arrangements, as the online quote tool will shoot way above what your actual price will be. Secondly, the online dashboard and the ability to change details about your move online is very convenient and useful. I changed the drop-off time several times and it was always updated instantaneously. All in all, this service was seamless and helped me as a first time mover, and everyone from on-the-phone customer service reps to ABF Freight movers were exceptionally kind and helpful. I will absolutely use this service again and recommend to all.

I have researched for quite some time the best approach that is reliable and cost effective for my…read moreout of state move. Moving van line companies ( the licensed ones) can cost minimum $1,500-on up. They have people that will break down ore furniture and pack for u too. PODS more known across the board are expensive. PACKRAT their containers are twice the size of RE-LOCUBES and u can keep them for up to a month to load or unload are more. I would maybe consider them if I had a lot to more things than what was in my 1bedroom apartment. I had to use 2 relocubes for a one bedroom apartment. These cubes are inexpensive. All you need is to pack it yourself and put locks on them. (2 per cube) you have 2 days to unload. I'm in an apartment complex and had people I hired to unload so if I call same day .. they will pick cubes up next day to get them out of the way. I stored them for about s year due to not knowing where I was moving so each pod was about $150/ month to store if you need more time to find a place! I'm super pleased with them and highly recommend!!