HORRIBLE, NEVER PICK THIS COMPANY FOR YOUR MOVE. I wish I could give negative stars, but Yelp forces me to give 1. My parents used this company for their move from Columbus. They were to get a 24 ft truck and instead, 2 16 ft trucks arrived. The movers reassured them that the items they packed would be sure to fit in a 24 ft truck. Alas, AFTER the trucks arrived in Indy, my dad got a call that their items would not all fit and asked him what things they could remove to donate. My dad had to then decide on a few things and agreed to get rid of a bookshelf, 2 chairs, and a long ladder, that he was hoping to keep, but had no choice since the truck was already in Indy. They also forced him to pay an additional $900 to keep other times that weren't going to fit, but he didn't want to give away. If he had wanted to keep all of his items, then he would have had to pay an additional $1500. If they had originally showed up in Columbus with the correct sized truck, all of this could have been avoided. The move story gets worse. When their items arrived at their new home a few weeks later, over $3000 worth of items were missing that they never consented to them throwing out, including two coffee tables, a queen bed, 4 chairs, and other boxes of items. Some items have been in the family for many decades and we will never get them back. My dad has sent multiple emails but still hasn't heard back. Very disappointing and made an emotional move even more heartbreaking. Edited to respond to your comment: Of course you don't have an account with my name, my parents used your company. My dad's initials are QJ and he emailed already. He finally got a response today that offered him a Goodwill receipt and that's it. Horrible. read more

I had them remove a bed at one location and a bunch of moving boxes at another. They were on time and fast.

From the time I called for a quote to the time of the haul, they were very courteous. The movers arrived 10 minutes earlier than the estimated time of arrival and was able to move the items I needed removed. I will definitely consider using this company again in the future. read more

Horrible Experience. I would not trust this company with delivering a bag of trash. They damaged the majority of belongings. Furthermore, the manager knew before the delivery about the damage. Manager/Owner should not be in a public business due to his lack of ethics. read more

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I had a washer and dryer set delivered to my townhouse. They left it on the first floor of the townhouse when it needed to go to the 2nd floor, and the old washer and dryer set I needed hauled off. I contacted Columbus office of College Movers and I must say that I once again was impressed by excellent customer service! They had everything done in short amount of time, the proper way, and was professional while doing it. This was my second time using them and I totally look forward to using them in the future. Thank you! read more

First the 2 men walked into my house without knocking, even after noticing my deer in the headlights look, they did it again the next time. Supposedly they had talked to contractor outside so that gives them free reign. I didn't even know they had arrived. It's 2024 though guys, KNOCK! Contractor painted without me knowing so they refused to move my stuff anyway. I called of course upset, because my plans mean nothing to anyone obviously. Originally I said I would get someone else because you have annoyed me, I dont want to give you my money but i called back and the lady said they would call me back and have someone out later that day. Never happened. Husband called this morning, no returned call. I call and they refuse to work with me cause I am horrible I guess. I just want to move my stuff and movers can't move. I didn't even say anything mean until i hung up for the final time. I'd sure as hell admit it if I did. So they were just annoyed and acted like i knew he was going to paint read more

They did a great job removing a VERY heavy mattress (Tempur Pedic) and box springs. I'd use them any rime I need furniture removed!!!

So GREAT! Over the past 2 months, we used them twice. The whole process could not have gone more smoothly. From the estimating program online to the person who called to confirm the reservation, it could not have been easier. We had an interesting move from a large house to a small temporary storage garage with a loft (6 movers, 2 trucks, 11 hours). Two months later, we moved from the temporary storage to the final house (4 movers, 2 trucks, 7 hours). They were on time, clean cut, polite and hard working. All of the guys were very accommodating and never once complained when my husband and I gave conflicting directions... ;) They work together as a team and are very pleasant despite the hard work they are doing! Nothing was damaged during either move. I would, hands down, recommend them (already have)! read more

We had three movers come on Wednesday to help us pack Uhaul boxes. When we called to get an estimate, we were told it would take their crew no more than 8 hours to disassemble all of our furniture and to pack the Uhaul boxes given the size of our house and description of our furniture. They showed up on time and did get to work immediately. They first started to disassemble the furniture, and here is where things went downhill. We have several bookcases, one being a large unit that has lots of parts. Instead of putting all of the pieces together in one box, they divided it into 4 boxes. When we unpack, it is going to take us forever to find all of the pieces. They then did the same thing with the smaller bookcases. Even though there were three guys there, i only saw one of them working consistently. The other two would only work if they were working on a project with the hardworker. They didn't come with the correct tools, and my husband had to go buy them so because they had already packed his, even though they were told that was a low priority to ensure there was enough space. My husband was reimbursed, but when we went upstairs later, he had left the packaging strewn on the floor. They worked for about 7 hours and only packed about 1/3 of our belongings, stating there was no more room, and they then left. My husband and I were able to fit much, much more in after they left. Moral of the story: we're still doing the majority of the work ourselves, and it is going to be a royal cluster when it comes to unpacking. We should have just done everything ourselves, as we would at least know where all significant pieces to furnuture could be located. Also, given your response, it was ABSOLUTELY your company, and it was under my husband's name. We did reach out to your customer service, who said the only thing we could do was take pictures and send them via email. This was not possible, as the Uhaul boxes had already been picked up. No other recourse was given. read more

The guys were extremely on time and very professional. They were very careful with our things and extremely efficient in the way in which they worked. If I ever move again I will hire them without hesitation! read more

Just wanted to say if you need a good moving company College Movers are the best of the best. Outstanding in everything they did to make our move more than easy. 10 stars!! read more

OH MY GOSH! Where do I begin! SINGLE-HANDEDLY THE WORST EXPERIENCE OF MY LIFE!! If I could give less than 1 star, I would. Nice enough college students, but horrible experience. Received an initial (estimated) high and low bid based on amount listed to be moved. The end result was over $200.00 more than the high bid and THEY LEFT MORE THAN A QUARTER OF THE FURNITURE STILL AT MY HOME! IT WAS NEVER MOVED!! They also broke our piano. When I called to ask for this to be rectified, they said I could file a claim on the piano and that they could schedule another move team of 2 guys and a 16" truck for $100/hr MORE to move the rest of our furniture. I asked that this would be provided at no additional cost as they were already over the high end on their estimate. I was turned down. I asked if anyone had ever been trained in proper customer service. There was no response and the manager refused to help me. I'VE ALREADY GIVEN MY FEEDBACK TO MORE THAN 3 FAMILIES LOOKING FOR A COMPANY TO HELP MOVE THEM. They ALL went with a competitor. If you're looking for a moving team who will not deliver on what they say they will, then this is the company for you. If your looking for a QUALITY and RESPECTFUL moving team, then, THIS IS NOT THE COMPANY FOR YOU!! TELL EVERYONE YOU KNOW WHO'S LOOKING TO MOVE ABOUT MY HORRIBLE EXPERIENCE! They will thank you for it! read more