SCAM AND PREDATORY, DO NOT GO WITH THEM! I was in the middle of putting my information in about my car issue when they called me (which I thought was weird bc I hadn't put "submit" yet), and I told them I'd call later if I still needed assistance with my car. I wasn't stranded or anything, just can't get my car to turn on here at my home. I called them a few hours later after fighting with my car and spoke to the technician about my issue and he told me he had a 9 AM appointment, but was free all day afterwards. I asked for 6 PM and he said sure. That was ALL. When I figured out my issue a little but later I told them to cancel the appointment, but then I'm hit with a $35 cancelation fee I was never told about or aware of. I had to go back and forth on the phone with some guy named Isaac trying not to lose my cool while explaining I never clicked "submit" on their site, so I never saw the cancelation info. He told me I did it twice, which was definitely not true. I still had their site open with my unfinished form. I hung up on him after I could tell he wasn't going to listen to me. F-ck em and their cancelation fee. read more

DO NOT USE THIS COMPANY FOR ANYTHING OTHER THAN SIMPLE CAR UNLOCKING. I made the mistake of purchasing a battery from these people, needing a quick solution. The battery had about a day's worth of power; took the car to a real mechanic & they confirmed A BAD BATTERY was sold to me. ($490 service btw) Now it's pulling teeth to even get someone to answer the phone. And when they have answered, they hang up immediately... Apparently the battery has a warranty, but they want me to pay AN EXTRA $150+ to come & replace the battery (which my mechanic has offered to replace for free). Terribly run/managed company; hopefully the battery issue is resolved soon... read more

For the love of God, stay far away from this predatory company for a jump start. They are extremely shady and completely unqualified. First, they doubled their original quote upon arrival. Then, when they failed to complete the job, they still demanded payment. DO NOT FOLD. Be firm about what, if anything, you're willing to give them--they can't do anything. If necessary, call non-emergency for assistance. Based on their reaction, it's clear they don't have licensed professionals handling the work, this guy rolled up in a compact car with a cheap ass jumper kit he got off amazon. Their employee resorted to intimidation and name-calling when told I wouldn't be giving them their upcharged amount. After wasting 25 minutes on their scummy tactics, I contacted a legitimate tow truck company through my credit card's roadside assistance program (highly recommend looking into that). They jumped my car in less than a minute. Save yourself the stress and frustration. Go with anyone else--even Yellow Cabs, if you have jumper cables. Avoid this company at all costs. read more

Charged 100 for a small tire patch repair that should've cost 20 bucks. The technician also tried to tell me it should've costed more.

0 stars. I requested a tow truck and they sent me a teenager in a scion with a jump pack. he was very nice but when I called to complain the guy on the phone called me a bitch and they are trying to charge me for a service I did not receive. 0 Stars if I could read more

I was told it would be $85 for the service then afterwards I was sent an invoice that was $119.95 which I was not expecting. read more

24 Hr Car Unlocking Emergency Roadside Services - Roadside Assistance Near Me

See all

San Antonio Texas thank u so much for my boyy nick and thank u for the help and the nice budget thank u so much appreciate your services

DO NOT USE THIS COMPANY! Needed a battery replacement for my Ford Escape and they sent out the first technician who couldn't figure out how to remove the windshield wipers to get to the battery. I go to buy a wiper puller to try and help him ,but it didn't work. Had to wait a day for another tech who was able to get to and change the battery ,but couldn't put the wipers back on correctly. In fact ,my wipers wouldn't work after he replaced them,so he gave up. Called Chris at the dispatch center to arrange for someone to come fix them and they GHOSTED ME! Had to have my girlfriend call from her phone to even get them on the phone! THEN he tells her that they would charge me to have the error on THEIR PART fixed! Shady ASF. Do not waste your time on this company. read more

Complete scam! $150.00 to put on a spare. And we actually requested to have them patch or plug the tire. SCAM One Star is too high!

They deserve no stars. A friend had called for me and the locksmith called me. I told him I would call back if needed. I never called back and he kept calling and calling and calling me. I never responded with a yes nor a please come help me. When the guy was trying to get me to commit he said he was 20 mins away. Two and a half hours later he shows up and blows my phone up. Back to back calls from two different phones. Then they started threatening my friend and I both over a $35 cancelation fee. Said they would sue us for theft of services and put something on my car. This company is trash. They will put a full court pressure on you to commit and when you don't they try and get a cancelation fee from you by threatening you. DONT EVEN CALL THESE PEOPLE! TRASH STRAIGHT TRASH! Predatory business. They are the biggest scammers out there. I'm embarrassed for them. read more

Predatory business practice. The technician arrived late in an old Camry to change a flat tire. (Tollway assistance had already installed and inflated my spare tire) After I voluntarily agreed to pay the "cancelation" penalty, the technician proceeded to maneuver his Camry directly in front of my vehicle, blocking my path to leave the shoulder. Extremely rude and unprofessional. I do NOT recommend doing business with these crooks. read more

scamming company!! do not use! do not use do not use do not use do not use do not use! UPDATE: My car died just hours after he replaced my battery so I called and complained and the guy took me to Oreillys the next morning to confirm it was a bad battery he got. He returned it for a new one. It was $150.00 I PAID HIM $470.00 RIP OFF!!! SCAMMERS DO NOT USE!!! read more

I called requesting services cause I locked my keys in my vehicle at the gas station. I only got ahold of a operator and then never heard back from a locksmith coming to help. I then get a bill saying I owe a $35 fee for making them come out and canceling when I neevr even got someone. The guy in the phone called and called me a "F****** idiot" and hung up. DO NOT BOOK SCAM. read more

Called to have a flat tire changed. The attendant who came out broke one of the lug nuts and when he called his manager to ask about reimbursing me for the damage, the manager told him they would NOT pay for the damage done to my vehicle. So I ended up with over $200 in repairs to my vehicle caused by this business that they would not reimburse me for. I DO NOT recommend this business for ANY service to your car. If they damage anything the total cost will be on you. read more

Had company come out to jump my car , he was not familiar with European cars, over charged and then died again and they came back out and he could not even get the battery jumped and they still charged me $150 dollars , so $300 dollars later I called another company that fixed the problem right away , I would strongly suggest to use another company if you have a European car of any kind , they are not professional nor knowledgeable in my opinion read more

I wa locked out of my car and googles car unlock services online. I called from an ad for this company that had three price tiers, $35 for passenger vehicles $45 for SUVs and $55 for trucks. I talked to a male dispatcher who said he would have somebody out shortly. No mention was made of price and I assumed it would be as advertised. I got a text saying they would be out in 15 to 30 minutes. They actually came out an hour and 10 minutes later, and after the door was unlocked, I was presented with an invoice for $69.95. I questioned the difference and was told I must be mistaken, it wouldn't have been advertised at $45. My phone had died during the wait and I couldn't easily call the office to check on that, so I just paid the $69.95, thinking there would be an explanation or a refund. I called in, and got some rude rodeo clown who gave me a run around about how I must be mistaken, that couldn't be on their website. When I pointed out that I had dialed directly from the ad by pressing the call button he said those must be the old prices before they changed a couple months ago. When I pressed the issue and suggested this sounded like a bait and switch game when they had folks over a barrel, he accused me of acting childishly. I asked about a refund to the advertised price and he said if I would make a screenshot of the ad and call him back he would have me send it to him and would honor the price. I tried to to access the website multiple times receiving messages saying either the website could not be found, or could not be accessed at this time. Sounds to me like they pulled the site down to take off the incorrect pricing so they wouldn't have to make a Customer Service adjustment of $25. Just be careful and confirm everything. FYI. The agent who came out, Brett Nave, was great. Polite, professional and had the door open with no damage in less than minutes. read more

Before I begin, I firmly believe entities should charge whatever they deem necessary for their products and m/or services (within reason). They should inform customers of their pricing and all them to decide whether or not to do business with them. In my recent experience with 24 Hr Car Unlocking, I was not afforded that opportunity. It was 1 a.m. on a cold wet night and I discovered my car battery died. No one around could beget me a boost and no one I knew was available. I found 24 Hr Car Unlocking online and reached. I booked through the online chat which was suppose to save me up to 15% and receive a confirmation call from a CSR. I was informed of an inclement weather charge which I understood. I had to ask the CSR for the full total (otherwise I wouldn't have gotten it) and though I was more than I was comfortable with spending, I needed the service. The tech arrives and hands me his device to pay and the charge was for $153 when the CSR told me it would be $90. I was shocked but by this time I was obligated to pay. I hardly had $90 to spare and I definitely didn't have $153. I reached out to the CSR for clarity and ultimately got contact details to escalate the issue. The response time to my concern was great, but I'm honestly not fully satisfied with the outcome. They refunded me 15%, which I should received anyway for booking via chat, and still attempted to absolve themselves of responsibility when I clearly received incorrect misleading information from their CSR to a question that I really needed an accurate response to in order to make an informed decision. I sincerely hope I don't end up a similar situation. I'd just as soon sleep in my car in the cold as opposed to have to deal with all this. read more

recently used 24 Hour Unlock Services for a tire leak. Unfortunately, the technician was unable to patch the leak. Despite this, I was still charged a $35 service call fee just for the technician to tell me I had a leak, which was already evident. I am very disappointed with this policy and the lack of resolution to my issue. I expected a more satisfactory outcome from a service that claims to be professional and reliable. read more

Locked keys out of my car and called many places. Apparently, by leaving my name and address on the voicemail, that means I "scheduled a service call". Meanwhile, I already spoke to a live person at another company and they were there within 10 minutes and unlocked my car. I then get a call from "Robert" saying that I scheduled a service call and he's going to have to charge me because he's on the way. When I explained to him that I didn't schedule anything and never talked to anyone, he proceeded to cuss me out and call me a bit** ass hoe and lots of other names. My husband called him back and he cussed him out as well and then texted my husband many times cussing him out (calling him a f'ing pu*** and a coward a** bi***) and threatening to come to our house "like a man". COMPLETELY UNPROFESSIONAL AND SCARY!! read more

Locked my keys in my car in my work parking lot today. I received help quickly and easily booked online.

Guy by the name of Jack came out to my location and almost came to blows with another company that came out then charged me $100 more than what the company advertises. Had he told me upfront what the price would be I would not have used him. Would not recommend this company under any circumstances as they are very misleading! read more

I got my first flat tire in the middle of the night and called many 24/7 places for help. This company responded very quickly and was able to come help asap. George was too kind and a true professional. 10/10 would recommend their services. read more

My son drove to his office in Austin yesterday and came out to go and park in the parking garage only to find the car totally dead. Not sure how he got from his apartment to the office but anyway I googled this company and saw the fabulous reviews. Gave the details to my son at 7.30am and he went online and logged his details. Got a message back saying they would be with him between 7.55 and 8.25. By 10am no-one had come. He tried calling and messaging the number he was given but received nothing - the mailbox was full and could not take any messages. Luckily, he found a friend who was able to leave work and come and help him and just as they were about to head off, he received a text from the number saying "Hello". That was all!!!! I sent an email to the company yesterday and got a message back from Robert Ramirez saying that they had problems with their software and it would take a few more hours to rectify the issue. I logged on today but their system is still down. My point is that if there are problems, the system should not be taking new jobs and leaving people stranded around town, thinking that help is on the way. They obviously knew that my son had problems and were able to text "Hello" but nothing else. This was really shocking service and I hope people think twice before using them in the future!! read more

Negative 3 stars was not available. Was told I would be notified, updated about the tech arriving. That he would be here within 10 minutes. Waited over an hour. Website said $35, paid $75, tech was unprofessional, showed up with girls in his car, did not let me know he would be late, I had to call again to find out where he was. To pay $75, just for him to put in a air bag, and open the door? No thank you read more

Horrible customer service! Not professional at all! Joshua was very late so we called another service. He drove up super fast and angrily blocked us in. Hopped out of the car all aggressively demanding a cancelation fee (even though it was never mentioned at booking or in any of the multiple texts). He refused to let me talk to his boss and kept asking my nephew to cash app him for "wasting his time". This was handled in a very disgraceful way and I would never recommend this place to anyone! In fact let me shout it louder for the people in the back: Spare yourself the frustration and call someone else! read more

my car had a dead battery and I needed a jump I was told I would have a tech from 2:15-1:55 am to come and jump my vehicle. I waited until 2:30 after reaching out multiple times asking the eta, i asked if I should find someone new. The tech Robert R said that that all locksmiths were busy and that we could have someone come around 8. I'm not looking for a 24hr service to come the next morning. when I stated my frustration that I assumed it would be 24/7 Robert stated that he never claimed it was 24 hr and he told me "my additude was terrible" and "good luck finding any one with that attitude". I appeareda that this company works extremely shady. It is very clear they do not value there customers time read more

Was quoted 50-75$ for opening the locked door and the final bill was $140. Was told 15-30 minutes and it was over an hour. They added a roadside fee of $30 and the car was in a garage. Rush hour fee of 10$ at 11am. Complete scam, avoid at all costs. read more

Not 35, more like 80. And when I complained, Robert, the guy that came out, said I should "be more appreciative", then called me an a**hole! Then continued to argue with me even after I paid! Choose literally ANY other place. I would rather break my window than deal with these guys again. $80 for 5 minutes of work and they don't even treat you like they want your business. 0 stars if I could. read more

I had locked my keys into my car and I called 24hr car unlocking. It was was simple and easy to have someone sent out to me and they unlocked my car within only a few minutes of arriving. Extremely affordable in comparison to other local Companies. Booked Online and through chat and ended up saving 12% read more

profanity, unprofessional, use yellow cab always for 45 bucks...these people just wanna rip u off guy got all kinds of butthurt cuz i didnt wanna do business with him and give him my info til i got a flat service fee price...aint no need.for my info if ur too expensive so he got attitudy so i hung up and on to the next he got pissed and sent me all kinds of rude ass texts!!! thank god i didnt give him my addy! i ended up getting trusty ol yellow cab to help me in 20mins for 45bucks!!! so fk a 24hrcarunlocking https://m.facebook.com/24hrcarunlocking/ read more

24 Hr Car Unlocking Emergency Roadside Services - Roadside Assistance Near Me

See all

I would not recommend these guys to anyone. I locked my keys in my car and called these guys because they had excellent reviews. They sent me a text with a 30 minute arrival window. Sounds great right? The guy showed up almost 2 hours later!! When I called after the 30 minute window the dispatcher did not give me an updated estimated time of arrival, he sounded very irritated that I was calling at all. Then when I asked how much the service would cost (their website says $35) he said it would be about $45-$55 which seemed a little high but I figured worth it since they could get to me so quickly. It ended up being $74 but the technician waived the $10 toll fee (the toll here is no where near $10 so should I thank you for waiving the ridiculous up charge you were trying to stick me with???) which brought my total to $64.95 and I declined to tip. Don't call this company unless you want to both over pay AND wait forever. read more

Girlfriend called about getting the car unlocked. Was told an email confirmation would be sent. Never heard back from them and then an hour later they called us. We told them we had already went with a different service since they never responded to us. The guy on the other end of the line decided to call her an asshole and a bitch. Highly highly don't recommend them. read more

I used their services two months. The guy who arrived took a very long time to get my keys, like he was a beginner. Price wasn't $30-$35 like advertised. He eventually got them out however, he damaged my door in the process. I was trying to speak with the owner to fix this but he just kept giving me the runaround. Don't use this company. read more

If I could give zero stars I would. This place is a scam. I called to have a battery replaced. The technician, although very nice, did not appear to know what he was doing. He went to get a battery and then texted to say his car broke down and it would take a little longer, which was fine I can understand that. Eventually I had a battery and the car started. I told dispatch and the tech that I wanted the one year cheaper battery. After the battery was installed I received a call that a mistake was made and a 2 year battery was installed and I needed to have them replace the battery or give them another $90. I told them I was not home and that was not possible. I had already been inconvenienced and was not going to wait around again for a tech. I am now getting repeated phone calls demanding money or have them change the battery. This was not my mistake. My receipt does not say what battery was installed. I have no idea if its a one year or two year battery because the receipt has no details. I actually had to call the office to get a receipt.The phone calls I am receiving are hostile and threatening. I have asked repeatedly to know the name of the person I am speaking with and they refuse to tell me their name. They get angry and hang up on me. I think this is their plan. They "mistakingly" install the wrong battery and then try to force you to pay $90 more. Call someone else to help you, literally anyone else. read more

I accidentally locked my keys in my car and found this company on a Google search. Since they are a local company I decided to use them over a larger chain like pop-a-lock. Scheduling was simple and automated which was nice. I also called dispatch give them a heads up my car was in a locked parking lot which would need badge access. At this point dispatch was nice. Bryan L. Was the tech dispatched and he was great. Friendly, quick and patient. He informed me that the price to unlock my truck was $77.90 (after discount for booking via chat). I was taken aback because the price seemed high but I paid it. after discussing with my husband he agreed the price seemed high, so I called the company back to check on pricing and ensure I had been charged correctly. The dispatch tech seemed inconvenienced to be getting the call and was set on me telling him the price I paid prior to telling me what they actually charge. After I again asked to breakdown how the charges were assessed it took him a LONG time to get the pricing (seems like something they would know quickly). He explained that it's a $35 service fee plus a variable rate by type of vehicle and location. I asked him about my specific location and vehicle. At this point he was very rude and asked why i was calling to ask. I said I had lid but felt like the price seemed high and just wanted to double check since pop-a-lock typically charges $35-$45 dollars. He got angry and started saying that that wasn't true and not in the state of texas will they charge that and he doesn't know who told me that but it's wrong. He continually talked over me, cut me off while I was talking and got an attitude. I explained that I was only calling to check because I had purposely tried to support a local company, however after now realizing how they respond to questions I would never be calling them again if I found myself in need of a locksmith or locked out of a car. i called pop a lock and they charge $55 flat for the same service. This company charged $20 more AFTER A "Discount". If not for dispatch it would maybe be worth it to support a local company. If men talking over women, mansplaining and a general attitude are your cup of tea, then this place is for you! If not, run don't walk away. p.s.: Brian the tech, you're an exception and I would 1000% call you again if not for the association with this company. read more

Robert came to my home, showed me a charge of $35, and then charged me $78, including a rush fee, when he was way past original arrival time. I asked him about the charge and he start yelling at me and cursing, then started telling me I'm a bad mother and "bitches like me don't pay for shit" I ended up calling the police when Robert Ramirez wouldn't stop texting and calling me. DON'T DO BUSINESS WITH THIS ANIMAL. read more

Abysmal service. I called to have my car unlock at 4:06pm. On the phone was quoted a wait time of 15-30 minutes. At 4:17pm I received a text message containing a quote saying the technician would arrive between 4:30pm and 5pm. By 5pm I had not heard from the technician. I called the number provided on the quote and talk to someone (who was professional and apologetic) he said he would have the technician contact me ASAP. By 5:30pm I still had not heard from a technician. I called the number again and spoke to the same individual. He put me on hold while he contacted the technician. While I was on hold the technician reaches out for the first time to tell me that he is just finishing a job and is 45 minutes away from my location (putting his arrive at roughly 6:20pm, an hour and a half after my quoted time). I have now wasted 2 hours of my day sitting in a parking lot for a tech who is now not coming. The worst part about this isn't the 2 and a half hour wait. But the fact that they told me it would only be 30 minutes to an hour. If they simply would have lead with the fact that it would be 2 and a half hours before they could have gotten here I could have walked to my next destination (0.4 miles from my car) done what I needed there and simply meet them at my vehicle at the appropriate time. I will not be wasting my time with this company again. read more

Don't use these people. Called To ask question about the service I had scheduled for the next day. Guy on phone clearly had an attitude (he answered 'what do you need now SIR' really sarcastically) so i said, you know what just cancel my service. He said 'fuck you asshole' and called me a broke bitch and cursed me out repeatedly. Save yourself the hassle and use someone else. read more

I would give a ZERO STAR!! I wish I could post the vulgar messages I was left after calling twice. First time estimated to be between 7:06am and 8:36:am at 20 minutes late I tried to contact dispatch but no answer. So I rescheduled and this time it stated 7:56am to 8:46am. At 9:09am the driver (did not know he was the driver he never said) contact me by Text. To say they were extremely busy and everyone needed help (makes you think your talking to dispatc). Never said hey on the way! Be there in sometime!! At 9:27am he tried to call me to say he was there. Then left professional vulgar message! Save your time and pay $40 dollars more!!!! read more

Robert has called my sister multiple times accusing her of theft and threatening a police report. He is stating that she called to cancel service and didn't pay his driver? We have proof that there was never a call from us to cancel. I asked him to pull the call since there monitored and recorded and he didn't provide evidence. A professional legitimate business would call to get clarification, or send a bill, or ask for payment. They definitely would not call and accuse customers of lying and harass them. Please don't do business with such an unprofessional business. Does anyone have a corporate number for this company that I can call to file a complaint? Thank you, read more