I arrived in Sutton Coldfield station with half hour spare to find a taxi and get to my…read moredestination. But there were no taxis at the station (or could I see a sign for a taxi rank or find anyone to ask other than getting behind a long line at the ticket kiosk), none on the end of the road from the station and none near the shopping centre - all places where you would expect to find one. After asking several people who all sent me in different directions, I found a policeman who directed me to Parkers Cars. I explained my predicament that I was now late for a meeting - it's now raining too- and the lady understood. She was straight on the phone to find a driver for me, talking to me in between calls the whole time, showing complete empathy. The driver arrived within 10 minutes as she promised, was equally friendly and got me straight to my destination. A brilliant service.

phoned for a taxi for 520pm 530pm no taxi , it's on its way phoned 535 pm still no taxi.oh there's…read morebeen a mix up it was booked for 530 pm I took the booking. if you are unable to take a time for a taxi maybe you should have a less taxing job.i ended up taking my daughter as she had a train to catch. Avoid. if you are interested the taxi turned up at 540 pm.

absolutely disgraceful service, I booked a taxi last night ( Tuesday ) just before 10.00pm from…read moreBurslem to light Oaks after 15 mins telephoned to ask of position and was then told 8 mins away then 6 mins away, then sent tracking info to see the car was at Tesco car park and did not move for over 30 mins, after repeatedly lied to at 10.40pm I booked an Uber that arrived in less than 15 mins at 11.00 pm I was texted the taxi had arrived at Burslem, an hour after booking, this is so disappointing and unprofessional, I had previously been a customer of intercity for over 30 years but never again

Used these through the take me app. Driver was late which wasn't a massive problem as it was a…read moreMonday morning. However on arrival driver said he preferred cash so paid him and they still charged my card. Rang to complain was assured that I would be refunded which I wasn't. DO NOT GIVE THEM CASH. Still waiting for either refund or manager to ring and its been 2 weeks. Won't be using them again which is a shame because before this I used them for years with no issue. Expected much better as a long term customer.

we have used a2z about 5 times in the last month. But last…read morenight was the last.booked a cab to take my wife and I from willenhall to a wedding reception in calf heath, 8.5 miles. told driver would need a cab back for 4 people later. on calling to book I was told that we do not go out that far. ye gods!! it is a taxi firm, that is what they are in business for. they left us in the proverbial, having to find other firms to get us home. will never use these again, and will tell all our friends about the shoddy treatment.

Brilliant service. I was picked up from the airport on time. Good price. I will definitely be using…read morethis company again!

Wanted to say brilliant service recently booked yellow taxi for our trip to and from Birmingham…read moreairport arrived on time and quickly got us there. We were delayed by a couple of hours on our flight back but they were there ready and waiting for us at 4am brilliant. thank you Would recommend them to anyone

Rubbish company with rubbish cars. Claims to have modern fleet with inbuilt satnavs and cars…read morecleaned every 3days. We booked for family 2adults/2toddlers for airport and where promised an estate in new condition. An old Toyota turned up, barely big enough to take 4cases and the four of us, no booster seats either. Car was grubby inside and out, driver indifferent and had phone and satnav balanced on dash which he fiddled with at 70mph briefly. Stopped before I had a word. Did get text confirming pick up and cab arrived, so that part is accurate. For booked return two weeks later, kept texting for confirmation with no response, had to ring to get an offhand response saying yes booked driver will ring you at/airport,asked for better car but didn't seem to hear me before ringing off. Landed 10min late, 20 min delay food baggage so thirty minbs late for pickup but driver was waiting nearby and turned up in fivemins. But again, old shabby car, just big enough for us, festooned with stanev, phones wired in to cig socket. Again as driving on m6 driver started changing cables THEN checking messages. Had a sharp word and he apologised saying he was only checking they had charged. Seemed ignorant of the law and indifferent to risk and legal rules for taxis. At least he helped with bags on arrival. This company misleads with their advertising in our experience they do not have a modern fleet of clean cars with well trained drivers and built in satnav. WOULD NOT RECOMMEND.

great taxi ,on time with lovely drivers will use them again.called office the man on desk was very…read morehelpful with my booking and also send me a link to make the payment .

I'd give 0 stars if that was an option because 1 is already too many for the service I got. I…read morebooked in advance and was told it would be £4.50 (a trip of just over a mile) then was charged more than the double at the end of the service. Avoid!

Friendly, reliable & efficient. Used this taxi service to travel in & out of Birmingham in order to…read moresee a show. Dropped off & picked up almost at the door. Receptionist & drivers couldn't have been more helpful. Highly recommended. Mrs Linda Worrall.

Bizzy Bees offers a 24/7 private hire service and promises cheaper fares thanks to the latest in…read moretrade technology. Perhaps where it scores highest is through specialising in early morning bookings, along with a text message service - perfect should you feel your jelly legs won't carry you home after a drink or six. But it's more than a professional service for the tipsy weekend set, airport transfers and business travel are also offered, with up-to-eight-seater vehicles. It all fits its bold intention to become the area's best private hire service and a genuine wish to put the customer first. Customers may pick a vehicle, from a range of fleets, which best suits their needs, including stylish, chauffeur-driven motors. A comprehensive website adds to these little details, right down to a luggage guide for those planning on getting away from it all. Time to add their number to your phone.