Always fast always fair. It takes good care of me every time Ryan is an amazing honest person and…read morewe love everything he represents.

The staff at Peter's was courteous and timely. My oil change was done quickly. The waiting area…read morewas very accommodating.

My car had an intermittent engine problem. Jerry took it for a test drive and it was perfect. I…read moreshow up a few minutes later, pay him for his efforts, step outside and the car will not start. I live out in the country and this my only vehicle. He and his mechanic set aside their plans, stay beyond their closing time and work on that car until it was repaired. I highly recommend this repair shop.

I have used Jerry since I moved to Longview for all my vehicles service needs. He runs a great shop…read moreand is always super friendly and honest. Would recommend to anyone.

I wrecked my Dakota and they repaired the right steering suspension and did a wonderful job six…read moreyears ago and linemen is still spot on

I had an appointment there for an alignment and my vehicle was there for 3 days and they didn't do…read morenothing to it. i kept calling them to check on it they kept telling me it slipped through the crack and they will get to it. i went to pick it up and they told me nothing was wrong with it. and it had a nail in the tire that was not there when i took it initially. I took it to another shop and they did it in one hour.

my name is shirley dillard i drive a 2014 smart car for two…read morepassion and it was difficult to find a auto shop that could do repairs on the car,so one day i decided to go on line and search for place in longview that could repairs on a smart car,and praise god faith automotive was on the list i called and it has been nothing but excellent respect and excellent service. on monday march 31,2025 had an appointment for an alignment and oil change unfortunately my car being the side it is no alignment could be done, but received an oiled change and fixed my tire that was low do to a nail being in the tire. if there could be a rating higher than five stars i definitely would rate them 10 stars. i pray that god would bless faith automotive located at 3515 west marshall ave longview,texas 75604 to be a successful auto repair shop for many more blessed years to come. as i have always received nothing but respect and excellent service may god bless them and keep them in business a loyal and supportive customer shirley dillard of longview,texas

We were referred by a mutual friend. The service & the engine repair exceeded expectations. Will…read moredefinitely refer to others. 100% satisfied!

I've been here on 3 different occasions and have been satisfied with each visit. As a single woman…read moreit is hard to find a trustworthy mechanic that won't take advantage of my lack of knowledge. The service here is: 1. Honest -- they stick to the facts about your car issues without trying to upsell you. 2. Reasonably Priced & Fair -- affordable 3. Quick -- finished sooner than expected 4. Polite and Professional I've been to other mechanics and got the run around. Not only did these guys fix my problems but corrected mistakes that the other mechanic(s) did prior. I will not look any further for my car care. I found a great place with good service that I can trust.

Excellent service. While it was possibly a bit overpriced compared to big-city mechanics, it IS in…read morea tiny town, and the service alone was well worth the extra money. The two mechanics I encountered were kind, patient, and thorough. These guys more than met my expectations. They charged exactly what they quoted me and checked under the hood (belts, fluids) for free. When I spoke with the main mechanic (Mike, I think his name is) on the phone, he was patient, didn't rush through the conversation, and explained what he thought the problem could be; he also gave a timeline for how long it could take -- a REALISTIC timeline that he met. Excellent, excellent service. I won't take my car anywhere else!

Went in for an oil change, and they did it quickly; so I was in and out in a manner of minutes.read more

Great! Delivered as promised. Mgr Brock Parsley and owner, Patrick are straight shooting guys who…read moretell it like it is, no B.S.! They'll advise if there's any change to original estimate and why. They'll even keep the old parts allowing you to see exactly what they did. Give these guys a holler if you need car work done.

We have used Premier Auto Repair for our car needs for approximately 3 years. Everytime we've…read moreneeded help with repairs, they have been concerned with our concerns and always discuss parts and labor cost in a clear manner. We have found Mr. Mike, Joe and all the staff extremely understanding and they are very reasonable with pricing. They have worked with us on 3 of our vehicles and we could not be happier with Premier Auto Repair.

I called the week before and made an appointment with Michael and he gave me an appointment for…read moreMonday( today) to bring my car at 0800 when they open. Its a Hyundai Kona. At desk, Joe , took my information. Went to run errands and came back twice to the car shop to check on the status of car and every single time my car has not been worked on, Joe ( help at front desk) kept saying your car is next and will be an hour or so for diagnostic. Here came 13:30 almost 14:00 and my car has not been worked on at all . It sat in their lot for 6 hrs for nothing. All I asked is for clean, clear communication and not feel I was being given the run around when my car was going to be worked on. I even felt this helper at the front desk ( Joe) might have been prejudiced against me being a petite latina woman. Michael was very professional but this Joe person does not have any customer service skills. They may have 5 rating review that is why I took my car there for a diagnostic but a 5 rating review was not my experience today. I lost one day now I have to take another day off and find another location to service my car. I have a busy schedule and this was just not right. And its ok lets say they are a busy shop but communicate clearly. And I asked why did I make an appointment to bring the car in then???? Was given some BS answer.

James at J&J transmission came highly recommended by another trusted mechanic (Bobby Tennison down…read morethe road at Tennison automotive). My transmission was shifting hard and the truck was becoming less and less reliable. At the time, my 2009 F-150 had close to 290,000 miles on the original transmission, so it wasn't hard to understand why I needed a new one. James was able to get me a quick reasonable quote for a rebuilt transmission from REMAN. I believe they offer a 3 year / 100,000 mile warranty for parts and labor. James was honest about the time it would take to get the part, and gave me a clear timeline for the installation. He completed the job, sticking to the promised timeline, and the cost was exactly as quoted. Unfortunately, through no fault of J&J, there was a problem with the new transmission that presented after the work had been completed. This was no problem for J&J. They worked with Reman to get it replaced and didn't charge me another cent. In addition to excellent service and honesty, James is a friendly guy who is always willing to do a ride along when we have any kind of mechanical issue. He is helpful in pinpointing any areas of concern. He will point you in the right direction if it's something he doesn't personally work on. We hope not to have mechanical failures, but when we do we know we can rely on J&J.

Bought car from James the owner of J&J transmission service at blue book value and he said there…read morewas no issues with the car and after driving the car for only 4 days the transmission went out and when we called him to let him know about the problem he acted like he would help us and we even offered to help pay to fix it and after we had the car towed and delivered at our expense to J&J transmission service James strung us along for days just to let us know that he was not interested in helping us or going to help us and wanted us to have the car removed asap due to he needed the space for "paying" customers even though we offered to pay for parts and labor to have the transmission rebuilt but he would not have it or even look at it and put zero effort in to helping us. If this is the way he does business and has been doing business we feel sorry for the other many victims he has hurt and have been cheated by him. Signed, Bought a 2001 (LEMON) Honda civic XL from a very dishonest and cruel man