Best opthamologist I have ever found. Thorough examination…read morefor updated prescription for contacts and glasses. Dr. Klemke also examined my eyes for any macular degeneration or other problems that could affect my eyes in the future. My husband and I travel frequently to Gretna, NE from San Antonio, TX to visit our daughter and her family. While living here from 2004 to 2013, we discovered Dr. Klemke. Since then, we haven't found a physician of his caliber. Thank you to Dr. Klemke and his extremely kind and helpful staff. ​​​

I've been coming to this organization for years Doctor Brown…read morehas always been very accommodating Technicians have pleasant and informative I've tried the bargain outfits, I came running back

Dr. Bergstrom and her staff were incredible! Excellent eye…read moreexam--thorough, professional, and I felt like every detail of my vision and eye health was carefully explained. The staff was incredibly friendly and knowledgeable.

I thought I could trust my eye doctor with an ongoing problem, and he sends me to Omaha Eye Laser…read moreInstitute and does not have a conversation with them. I trusted that they had talked to Dr. Klute, and I thought it was strange that they put me through the whole testing process that I have every year with Dr. Klute. After receiving a bill from Omaha Eye and Laser I was told they don't take eye insurance and they run everything through medical insurance. So, $700 later I'm stuck with this bill because of Dr. Klute's methods of taking care of his patients. I felt he passed me on to others because he didn't have time for me.

Beautiful office, very tech forward, and super lovely staff. From the start, I had a pretty great…read moreexperience at this office. I had to switch from an office I already really loved due to moving so I was nervous. The checkin person was incredibly friendly, the initial person I worked with during my exam was as well, and the doctor was engaging and thorough. I had zero complaints and was ready to leave the office to write this as a five star review.... So why 3 stars? I work in the insurance field. I understand the importance of taking ownership of your own benefits and not relying on a medical office to provide you with the information about what coverage you have. For this reason, I checked my vision benefits before my appointment and knew that I had a $10 co pay for the exam and a $0 copay for my contact lens fit/follow up. I've had the same plan for several years and that's always been what I pay but it's still good to check in case coverage changes. At check in I was offered a $39 photo of my eye in lieu of traditional dilation and I agreed as I hate the idea of getting my eyes dilated. For those doing the math, I'm now up to $49 due for my appointment. At checkout, I was told my total was $153. That's a difference of $104. I paid it and then went to my car to make sure I didn't misread something on my coverage. Nope, $0 exam copay, $10 lens copay.... I go back in to ask the person at check out. She explained to me that I had a "premium" contact lens fitting which is only discounted at 10% per my plan. I did see this on my benefits but have never been charged for a premium fitting so didn't think it applied to me. I'll say this, if I wasn't one to know things about insurance coverage I may have just accepted that as "just the way it is." I could have easily accepted that I got a "premium" fitting because they used extra technology that felt high end. But that's not what premium means. When I asked what the difference is, the person at check out said she's been asked before but doesn't really know. She offered to find out from another person in the back. She was very kind about the whole thing and happily went to ask and brought back a print out explaining the difference. I was told someone would call me because the person she tried to ask wasn't available. There was a lot of vision jargon on the printout that I didn't understand so I had to go home to look up the meanings. Basically it means this.... If you have regular bad vision like not being able to read a street sign far away, you don't need a premium exam. Premium is for premium lenses: astigmatism, multifocal or monovision lenses, post-surgical lenses, etc. I was called the next morning and told that they'd made an error in coding and was overcharged by mistake. They had already initiated the refund to my card for the additional $104 that wasn't truly due. Great! Glad that's squared away. However, my 3 stars still stand. It's 1000% possible that it was an honest mistake. These things happen. It's also possible that it wasn't a mistake and they're up charging for the reasons I stated above. Because if I wasn't me and heard premium exam I might have just agreed to paying it because I could see how the extra technology might make it "premium." Ultimately, I couldn't confidently refer my grandparents to this office without feeling like I needed to check their receipts after every visit.

Omaha Primary EyeCare is top notch. Dr. Johnson was so professional and easy to talk to during the…read moreeye exam. I was fortunate to have Stephanie help me. She was friendly and knowledgable. The front desk staff was attentive and friendly. Great place to go for eye care. Jan L.

Let me review the eye glass first, they have a large selection, depending on your. Prescription, it…read morecan be quite pricey, so check around. Ms Patty has been there. Taking care of customers for a long, long time. Experienced in the field. Across the hall is the contact eyewear. Bruce is the master optician, who I would not trade for any other person. Has taken care of my contact Len care for 30 years. Saw a problem, the eye specialist dismissed and advised me 2 see a cornea doctor. Bruce saved my eyes, from becoming a chronic. Issue. He's straight forward about your eyes. Highly recommend

Oh my gosh. TERRIBLE service and no concern for the customer whats so ever. An older lady actually…read moreright outside of the doorway, and I was the only person who jumped up to help her. The 'staff' couldn't be bothered. I was horrified. The staff is grim, sour, angry and unhappy. Hey... if you hate people and hate your job, do what the rest of us do, get a different job.

I recently moved optometry offices due to administrative frustrations with my prior doc and LOVED…read moremy experience at EyeCare West! I love that they turned the old Village Inn next to Oakview into their office and they utilized the space well! Huge selection of frames, including Maui Jim sunglasses, friendly and competent staff and I found the exam to be very thorough. I definitely recommend!

EYECARE LESS! This place is a hotbed of immature staff who like to bully their patients. From the…read morejump, this place has treated me horribly. When I reacted to their bullying antics, that is when the gaslighting began. Dr. Lichtenburg is the owner and she is the leader to her minion staff. She allows her "top notch" front office girl, Candy, to get in patients faces with pre-mediated designs on possibly physically harming the patients, she instigates and promotes bullying and Dr Lichtenburg allows grossly over exaggerated situations to occur. I felt threatened in this office. I felt disregarded and there was ZERO accountability from this office or office manager for how their staff mistreats patients. Right, wrong, or indifferent, there has been reasons as to why I've had difficulties with this horrible practice and it all boils down to how staff are lead and their is ZERO positive moral and very poor leadership. The owner should feel ashamed for her behavior. The last time I spoke with the doctor, she called me acting concerned about what had happened the previous day, and then cut me off mid sentence and began bullying me herself. When I hung up on her, she kept calling me back. I finally had to tell her to stop calling because it was beginning to be harassment. I hate to say it but I think my unfair treatment was due to me being Hispanic. Sad but true.

Super nice staff, great selection, easy going team, great doctor and excellent pricing. Cheaper…read morethan online! We love these people. Will be back for sure!

I had a great experience here. Everyone was super professional and helpful and this is the most…read moreaccurate prescription I've had for several years.

My vision adjustment requires more than they can offer .. I tried several times…read more Might be good for the simple adjustments Employees are respectful

Staff are very helpful and friendly. Technicians always make sure I am getting the best deal for my…read moreglasses and contacts. Dr. Gerdes is thorough and lays out all the options for types of contacts and glasses that will be best for correcting my vision while still comfortably fitting into my work and lifestyle.

Dr Young has been our family Optometrist for about 10 years. He has taken very good care of all our…read morevision needs. He also identified a serious and previously undiagnosed eye condition and referred me to a very good Ophthalmologist for further treatment that saved my vision in one eye and answered questions I've had about my vision for a very long time. My wife has had issues with contacts to the point of planning to stop trying to wear them. Dr Young's first prescription and fitting for her changed that. She will only go to Dr Young for her vision needs.

The office staff is HORRIFIC and has no idea how to view insurance benefits. They also have…read moreterrible customer service - will never use them again! Will talk you into add-ons that your particular insurance covers, regardless of whether it is true.