I have struggled for years and spent hundreds of dollars trying to get the right Rx to not have to…read moretake glasses on and off to see. Dr. Reed is wonderful. Took time to go over contacts vs eyeglasses and VOILA. That was the ticket. She is kind, caring, and asks all the right questions. I highly recommend her to everyone and for all ages. Thanks Dr Reed!

Everyone at this office is fantastic!! Kelly is great at what she does and always has a smile on…read moreher face! They are great with my kids and always make us feel so welcome! We would recommend this office to anyone looking for a top notch optometrist and staff!

Great experience from start to finish of exam. Technicians very friendly and knowledgeable in…read moretheir job. Dr. Simone explained everything clearly about the health of my eyes, cataract surgery and what my options were. I have been with this office for over 30 years and highly trust and recommend them for all my family's eyecare.

My daughter see's Dr. Petska eye appt. Dr. petska is very patient and thorough. I have always been…read moreimpressed with ILUMIN and recommended it to the folks at my church (they have switched to ILUMIN) and my eldest daughter and her husband see Dr. Petska

UPSOLD MY ELDERLY MOTHER. Absolute worst customer service I've ever experienced. My elderly mother…read morewas taken by her assisted living and they completely upsold her. $900 AFTER insurance was the bill I got for blue screen blah blah (she doesnt use a computer). It took me 4 phone calls to even get an itemized copy of the bill after leaving multiple messages that clearly stated she wanted nothing that wasn't medically necessary. They refused to cancel the order and I was stuck paying the the bill although I never authorized the purchase. Doesn't matter that Im her medical POA or that she came in from an assisted living they had no issues taking the money over doing the right thing and providing good customer service. At least this practice can pay their bills this month, not so easy for us!

Dr. Schmidt has been taking care of my eye's for nearly 15 years (back when he was at Walmart!)…read more I'm so glad that he went out on his own, he has a comfortable and classy office and a great staff. The Schmidt Family team has been the only ones to be able to get my glasses prescription on-point (lived out of the state for 5 years). I travel from Omaha to go see him even though there are many closer options.

Everything..the Dr.. my girl that did everything else..measures an what not with progressives to…read morethe day and pick up. OMG..perfect and spot on

1st optician didn't even measure my pupils and offered no options for anti glare blue light etc…read more They had to be reordered. 2nd pair they kept insisting I just needed to adjust to the progressive insisting it had been measured correctly this time. My neck hurts all the time and I had to lower my chin for each field of vision to be correct causing pain. They didn't let to measure again and help insisting I was looking up. If I could give them "0" I would not because mistakes were made but because they stopped trying to fix them.

Exclusively Eyecare just moved out to a brand new building in the 162&Dodge Methodist West business…read morearea. The benefits of this move is easier access roads to the building, easy free and plentiful parking, and a very sunny delightful space. . I got my new glasses here, and the opticians took all the time in the world for me to be fitted well for my glasses. I am happy with this excellent service.

I have been seeing Dr. Chris Wolfe for the past three years. Not only is he the ultimate…read moreprofessional and a lovely office, they have GREAT eyeglass frames! I have the coolest prescription sunglasses anywhere, thanks to Exclusively Eyecare. Dr. Wolfe takes care of my eyes and his eyewear staff takes care of the eyewear wardrobe, in "SPEC" tacular fashion!

Beautiful office, very tech forward, and super lovely staff. From the start, I had a pretty great…read moreexperience at this office. I had to switch from an office I already really loved due to moving so I was nervous. The checkin person was incredibly friendly, the initial person I worked with during my exam was as well, and the doctor was engaging and thorough. I had zero complaints and was ready to leave the office to write this as a five star review.... So why 3 stars? I work in the insurance field. I understand the importance of taking ownership of your own benefits and not relying on a medical office to provide you with the information about what coverage you have. For this reason, I checked my vision benefits before my appointment and knew that I had a $10 co pay for the exam and a $0 copay for my contact lens fit/follow up. I've had the same plan for several years and that's always been what I pay but it's still good to check in case coverage changes. At check in I was offered a $39 photo of my eye in lieu of traditional dilation and I agreed as I hate the idea of getting my eyes dilated. For those doing the math, I'm now up to $49 due for my appointment. At checkout, I was told my total was $153. That's a difference of $104. I paid it and then went to my car to make sure I didn't misread something on my coverage. Nope, $0 exam copay, $10 lens copay.... I go back in to ask the person at check out. She explained to me that I had a "premium" contact lens fitting which is only discounted at 10% per my plan. I did see this on my benefits but have never been charged for a premium fitting so didn't think it applied to me. I'll say this, if I wasn't one to know things about insurance coverage I may have just accepted that as "just the way it is." I could have easily accepted that I got a "premium" fitting because they used extra technology that felt high end. But that's not what premium means. When I asked what the difference is, the person at check out said she's been asked before but doesn't really know. She offered to find out from another person in the back. She was very kind about the whole thing and happily went to ask and brought back a print out explaining the difference. I was told someone would call me because the person she tried to ask wasn't available. There was a lot of vision jargon on the printout that I didn't understand so I had to go home to look up the meanings. Basically it means this.... If you have regular bad vision like not being able to read a street sign far away, you don't need a premium exam. Premium is for premium lenses: astigmatism, multifocal or monovision lenses, post-surgical lenses, etc. I was called the next morning and told that they'd made an error in coding and was overcharged by mistake. They had already initiated the refund to my card for the additional $104 that wasn't truly due. Great! Glad that's squared away. However, my 3 stars still stand. It's 1000% possible that it was an honest mistake. These things happen. It's also possible that it wasn't a mistake and they're up charging for the reasons I stated above. Because if I wasn't me and heard premium exam I might have just agreed to paying it because I could see how the extra technology might make it "premium." Ultimately, I couldn't confidently refer my grandparents to this office without feeling like I needed to check their receipts after every visit.

Omaha Primary EyeCare is top notch. Dr. Johnson was so professional and easy to talk to during the…read moreeye exam. I was fortunate to have Stephanie help me. She was friendly and knowledgable. The front desk staff was attentive and friendly. Great place to go for eye care. Jan L.

I recently moved optometry offices due to administrative frustrations with my prior doc and LOVED…read moremy experience at EyeCare West! I love that they turned the old Village Inn next to Oakview into their office and they utilized the space well! Huge selection of frames, including Maui Jim sunglasses, friendly and competent staff and I found the exam to be very thorough. I definitely recommend!

EYECARE LESS! This place is a hotbed of immature staff who like to bully their patients. From the…read morejump, this place has treated me horribly. When I reacted to their bullying antics, that is when the gaslighting began. Dr. Lichtenburg is the owner and she is the leader to her minion staff. She allows her "top notch" front office girl, Candy, to get in patients faces with pre-mediated designs on possibly physically harming the patients, she instigates and promotes bullying and Dr Lichtenburg allows grossly over exaggerated situations to occur. I felt threatened in this office. I felt disregarded and there was ZERO accountability from this office or office manager for how their staff mistreats patients. Right, wrong, or indifferent, there has been reasons as to why I've had difficulties with this horrible practice and it all boils down to how staff are lead and their is ZERO positive moral and very poor leadership. The owner should feel ashamed for her behavior. The last time I spoke with the doctor, she called me acting concerned about what had happened the previous day, and then cut me off mid sentence and began bullying me herself. When I hung up on her, she kept calling me back. I finally had to tell her to stop calling because it was beginning to be harassment. I hate to say it but I think my unfair treatment was due to me being Hispanic. Sad but true.