I've been a customer of Genesis Cleaning services going on two years this summer and couldn't be…read moremore satisfied!!! I rent a home in Yucca Valley, Copper Hill subdivision and contacted Genesis Cleaning services for an initial deep cleaning (summer 2024) and biweekly maintenance thereafter, love the attention to detail (from cleaning baseboards to every light fixture in the home, ceiling fans and all!). Price is completely reasonable! A husband and wife team you can trust! The Williams Family

Very kind people... Did a great job, even swept my porch…read more. Cleaned my kitchen cabinetry. Looks shinny and new.

We hired Adrianna to regularly clean our home for our short-term rental business. From the start,…read moreAdrianna was very professional, prompt, and we felt like we were in good hands. She cleaned the home fine, but things quickly took a turn from there. Our main issue with Adrianna was the lack of communication and overall inconsistency of when she would show up to clean. Adrianna completely stopped responding to our communication after a specific cleaning. One of the carpets had makeup smeared into it, and Adrianna cleaned it and said she usually charges extra, but didn't want us to foot the bill. However, if this was her gripe, she could've easily communicated that to us and we would have compensated her fairly, as we always did. We were unable to determine why communication stopped. We arranged to have some minor errands done for us, which we paid Adrianna for but were never completed. A large box of linens and pillows was removed from the property by Adrianna, who stated they were "unusable." Despite multiple requests, these items have not been returned. She never showed up for her final clean and we had to find someone last minute to continue operations, which caused us a lot of undue stress and anxiety. Adrianna's phone was also often turned off, the battery was dead, or she claimed that certain texts or images never came through. Because we can no longer get in touch with her, despite repeated attempts, we are currently taking action to recoup the lost inventory that she removed from our home. We fully agree with the other low rating she has received and were very disappointed by our experience with Adrianna's Cleaning Services. We do not recommend her to anyone seeking reliable cleaning services as we feel she was not the person she said she was. While we understand that accidents happen, Adrianna cleaned out her mop in the kitchen sink and a day later, the guest messaged us saying the sink was completely clogged. We ended up having to call an emergency handyman, and he found a small piece of plastic. The guest left us a low rating, which has hurt our business. Overall, Adrianna over-promised and under-delivered. We really expected more from someone who claimed to take so much pride in her work and was a "3rd generation cleaner." Please take caution when considering working with this individual.

Do NOT trust this individual. Paid a "refundable" deposit for her to clean my mother's home while…read moreI was in town.. and she cancelled because she "overbooked." We scheduled for a different day, but she cancelled because she was sick. With two cancellations by Adrianna, I left town and demanded my deposit back as I went with a service who could actually do the job. At first Adrianna declined to refund claiming it was somehow my fault, then she agreed. However, 3 weeks later, she has still failed to refund the deposit and she has now ghosted me. Unless you want to get ripped off, stay away from Adrianna and her husband's company, A Lion Under The Sun Pool and Spa Services

I'm going to start by first saying that I did not have my home cleaned because I am a wealthy…read moreperson (I am not) I hired a cleaning service because I'm a new mom and I had fallen behind on my cleaning. Secondly my home is not very big only 543 sq ft and not at all cluttered also I did not need anything special like windows cleaned or the inside of appliances, just a very basic cleaning. The company sent a man out to do an in person quote and quoted me $150. I was a little hesitant with this quote at first because like I said my house is very small and not that dirty but I assumed this was a professional company and I was going to get an amazing clean job. Well I was wrong. Today two cleaners showed up along with the man who did the quote and the man asked me to pay the money up front which made me a little more hesitant but whatever. The cleaners did not show up with professional cleaning supplies and they're equipment was dirty, the mop head was beyond needing to be changed out and they needed a new broom. One of the cleaners kept telling the other cleaners that she was missing spots to clean or that she needed to go back over things so at first I was happy that it seemed like one of them was checking the work and I assumed that meant nothing would be missed. I was wrong again. Before they left they told us they were mopping their way out the door and then they'd be gone, before she walked away I made sure to ask if they had cleaned under the stove and the couch like I had asked and she said that they did. I was stuck waiting for the floors to dry in the back bedroom and as soon as they were dry I went to check the work in the front rooms. At first glance it looked nice but then I noticed that the outside of my fridge was still dirty, I still felt sand on my hard floors walking through barefoot, spots that had not been mopped, floor boards weren't cleaned at all, blinds were not dusted, window tracks still had sand in them, furniture in the living room not dusted. I immediately called the company and told them I was not happy with the cleaning especially a $150 cleaning. For that price my house should of been spotless, I shouldn't of had to call them back over and I didn't think that I needed to stand over their shoulders to make sure they didn't miss anything. ONE of the cleaners came back over and I showed him what was missed and he went back over those areas but tried to leave without sweeping and mopping. He said he didn't think it needed it because he spot cleaned the areas that were missed but I politely asked him to do it since it was definitely still sandy and it's not a very big floor. I am grateful that they sent the cleaners back over but that should never have needed to happen in the first place. After the cleaner left again I noticed that it didn't look like the stove had been moved but I didn't think to check it before because I specifically asked if it had been done and the woman had said yes. I moved the stove to find it very dirty and hadn't been cleaned at all, so then I check under the couch where they claimed to have cleaned under that too and it wasn't clean under there either. Not only did the cleaners do a poor job but they lied right to my face!! I paid $150 to have the cleaners not do a good job, lie to my face, come back a second time and still miss stuff and ended up having to clean up after them.

They clean for me every month , always on time, always do a great job, have used them for a long…read moretime . I love them

Ana, Professional Promt so easy to work with. Highly recommend Ana. You won't have a…read moredisappointment with Moreno House Cleaning. I would hire Ana again in a heart beat. Thank you Ana!

Ana is an absolute dream to work with! Your home will be in GREAT hands with her! We just started…read moreAirbnb-ing our place, and we were very nervous about finding someone who would do a great job turning the place over in-between guests, even if we didn't have time to stop home to set things up. Ana has gone above and beyond what I expected in every way! Not only is the cleaning stellar, but she has helped give me peace of mind when we're away from home! She is also quick to answer texts and calls. If you choose Moreno House Cleaning, you'll be glad you did!

her cleaning services were referred to me through a Friend. I have to say the Service was…read moreexcellent. She was always on time and notice things that I didn't see and really was excellent at making everything look fresh and nice. Also reasonably priced.

So as I cannot attest to her actual cleaning abilities, she does earn a few stars for creativity,…read moreas every excuse was something very intense and creative. We tried to hire her to help organize and unpack our home we just moved into. First red flag was 2 days in a row she gave an excuse as to why she could show up to do a walk through and estimate after missing our originally set appointment. Second red flag on the 3rd day she was still coming with the wild excuses, but then started requesting a deposit be sent. (Which feels very scammish) 3rd red flag was even after I met with her in person and discussed the job ( I had to goto her) she quoted she would price it around the $500 range. Which would have been fine. But we still wanted the walk through. Then after she finds out that we are finically well off all of the sudden her bidding person who does her job bids for her ( which happens to be her mother ) tells her to take no less than 1200 or more for the job. Convenient doubling of the quote soon as she figured we could easily afford it and knew we were in a kind of situation where time was of the essence. She also shared with me all kinds of reviews which looked to be from yelp but are in fact not seeing as im the first to review her on here. Then looking closer at her reviews I see Robert S. Who I happen to know very well. And come to find out all the reviews are in fact fake profiles made by himself for her as a part of a side deal/transaction they made. All in all after an entire week being wasted waiting day after day with excuse after excuse she never could show up tobeven do a 15 minute walk through. Im appalled by the lies and deceit that went in to her pitch to find out they are all false. And even more disgusted at such poor business ethic. Avoid this company at all cost.

Jacob and his team are the exact type of service professionals that I like to support. Not only are…read morethey responsive and provide amazing service, but they also operate with I integrity, which is hard to find these days. I called them in a pinch as I needed someone to come clean a sofa that was stained by one of my Airbnb guests and required professional upholstery cleaning. Understanding my urgency, they sent a technician to my house in 15 minutes! Once the technician arrived, he told me it would not be worth paying for upholstery cleaning because the fabric had been bleached and the damage was irreversible. He could have easily taken my money since he rushed out to my house, but he gave me some sound advice instead. I will absolutely call them for any or my upholstery cleaning needs in the future.

I have a rental in 29 Palms that needed to have the carpets cleaned. High Desert did a great job at…read morea reasonable price. Showed up on time and had good communication. Thanks!!

I can't say enough about the service I have received! Dans Carpet Cleaning is amazing. My carpets…read morelook amazing and smell so fresh. Jay was so terrific, very professional and so very thorough. I will be a repeat customer and will share my experience with family and friends.

Had a wonderful experience every step of the way! From…read moregetting an estimate & setting up an appointment with Nicole to Jay doing a wonderful job! Would definitely recommend:) I appreciate them giving me a quote over the phone and Jay taking the time to explain the condition of my carpet and that is great/high quality, just needed a good cleaning :) Dan's carpet cleaning takes pride in their work and it shows. My tenants are also absolutely thrilled with their freshly cleaned carpet!

Jeannette & Jesse have been cleaning our Airbnb for over a year. We've maintained a high rating and…read morehave consistently received great reviews. Highly recommend this team duo! If you're looking for reliability paired with efficiency Juipity cleaning service meets both. Great cleaning service!