Extremely Disappointed - Unprofessional Owner and Poor Quality Service…read more We recently purchased a vacation home in Yucca Valley and, for convenience, decided to continue using Val Verde Cleaning--the same company the previous owners had used. In hindsight, this was a mistake. The former owners lived out of state, and it's now clear Val Verde took full advantage of their absence, delivering subpar service without any accountability. From the beginning, we encountered multiple issues: dirty Nespresso pods left in the machine, spoon left in the garbage disposal, full trash bins behind the house, and uncleaned spa debris. These are all basic tasks that should be part of any standard turnover clean, yet they were neglected. We gave Maria, the owner, the benefit of the doubt and even communicated our concerns directly. She then insisted we needed a deep cleaning and window washing--despite the fact CSV official partner agreement states a deep clean is needed every 6 to 8 months when approved by the owner when we had only been there for less than 3 weeks and we had just completed a major deep clean ourselves. When we checked the cameras it was apparent that Maria herself had not been to house prior to demanding a deep clean and window washing. When we declined additional, unnecessary services, Maria abruptly dropped us as clients, giving us only one day's notice. After their "final" clean, we visited the home and were disappointed at the state it was left in. Dog hair was everywhere--on the bedding, curtains, couch, and even underneath the sheets. It was clear the bed hadn't been properly stripped or cleaned. We spent hours cleaning up after their so-called "professional" service. Despite ending cleaning services, we reluctantly agreed to continue their spa services since we were new to the area and still figuring things out. Our jacuzzi was having trouble maintaining temperature, and we expressed concern. Maria claimed she would test the spa levels and followed up with photos showing both pH and alkalinity were high. But when we inquired further about dirty headrests and low water levels, her response was dismissive, defensive, and passive-aggressive--telling us to find someone else if we weren't happy. No apology. No professionalism. While some of the cleaning staff were kind and tried their best, the company is only as good as its leadership. Maria's communication style is completely unprofessional and lacking in customer service. As business owners ourselves, we are appalled at the way she handles client concerns. This company may be a fit for absentee owners who don't check in on their property--but if you care about cleanliness, attention to detail, or basic respect as a paying client, look elsewhere. We do not recommend Val Verde and would caution anyone considering them to think twice. Adding an update since I cannot reply to the owners reply. You dropped us because we did not agree to deep cleaning and window cleaning with you, I have the texts. And calling someone difficult to work with because they are holding your company accountable for the basic cleaning standards is a reach. Best of luck.

Maria and team are THE BEST!!! The only good cleaning company in the area. Hire them if you want…read moresomeone who's good at their job and also trustworthy.

Can't say enough good things about this company. Alexis and Cameron showed up on short notice to do…read morea cleaning for us. They were clear in communicating everything they were going to do, showed up on time, and left the spotless. They also sent us photos of the completed work. The price for the quality of work was well worth it.

Cameron and his team are true to their name - they provide solutions to your property maintenance…read moreneeds in the high desert. We needed reliable trash-to-curb services for our rental property and they have been everything we could've asked for. Cameron communicates well, the team shows up when they say they will, and his prices are incredibly fair. It's a huge relief to know our trash needs are taken care of, and I wouldn't hesitate to employ them for other services they offer based on how well they've performed thus far. Thank you, Cameron, and your team!

I've been a customer of Genesis Cleaning services going on two years this summer and couldn't be…read moremore satisfied!!! I rent a home in Yucca Valley, Copper Hill subdivision and contacted Genesis Cleaning services for an initial deep cleaning (summer 2024) and biweekly maintenance thereafter, love the attention to detail (from cleaning baseboards to every light fixture in the home, ceiling fans and all!). Price is completely reasonable! A husband and wife team you can trust! The Williams Family

Very kind people... Did a great job, even swept my porch…read more. Cleaned my kitchen cabinetry. Looks shinny and new.

The best around! Very reliable, thorough and responsive. If you are looking for all these things in…read morethe high desert, then I would not hesitate to call Eva!

This cleaning company was SUPERB! Cory was very professional and responsive, I needed to schedule a…read morecleaning for our move out somewhat last minute and they made it a priority to fit us in. He was very knowledgeable of what the property management required and gaurenteed that the house would be satisfactory! The cleaning team did a PHENOMENAL job! Everything from top to bottom was spotless. The included carpet cleaning was especially important for us since we had dogs, by the time they were done you would have never known a dog stepped foot in that house! I can't speak more highly of them, I 100% recommend them for move out cleaning!

Amazing service! I wanted to have my home cleaned and was very impressed by the company's…read moreprofessionalism, attention to detail, and reasonable pricing. Highly recommended!

Had a wonderful experience every step of the way! From…read moregetting an estimate & setting up an appointment with Nicole to Jay doing a wonderful job! Would definitely recommend:) I appreciate them giving me a quote over the phone and Jay taking the time to explain the condition of my carpet and that is great/high quality, just needed a good cleaning :) Dan's carpet cleaning takes pride in their work and it shows. My tenants are also absolutely thrilled with their freshly cleaned carpet!

I can't say enough about the service I have received! Dans Carpet Cleaning is amazing. My carpets…read morelook amazing and smell so fresh. Jay was so terrific, very professional and so very thorough. I will be a repeat customer and will share my experience with family and friends.

Affinity did an amazing job in our new Yucca Valley home! Expert design, professional…read moreinstallation, great products & price. All completed ON TIME Highly recommend their services.

100% fantastic experience!! Thank you so much to Denise and…read moreDave at Affinity Flooring of The Desert in Yucca Valley, Ca. for breathing new life into my Joshua Tree home. I had Talevera tile installed on all bathroom counters plus master bath tub surround and shower, laundry room counter w/backsplash, fireplace surround and my kitchen counters w/backsplash and that's combined with Saltillo flooring/Saltillo Baseboards that they installed as well and can say it was one of the best home contractor experiences I've ever had. Their clean and beautiful work has completely transformed my home. Denise was abundantly helpful throughout my decision making process in picking out tiles, tile layout, design and more and lent her guidance and keen sense of style whenever I needed and Dave and his experienced crew did a flawless installation throughout the entire home and often lent their guidance and expertise as well. This I really appreciate as the entire project felt daunting at first, but I knew I was in good hands. Bathrooms, kitchen, laundry room, fireplace surround and my flooring came out just absolutely beautiful. It's a whole new home now. I can't recommend Affinity Flooring enough if you need any flooring, countertops, bathroom work and so much more that they can do. Thank you Denise and Dave and thank you Affinity Flooring!

Superb. Great communication, super pleasant, on time, and very thorough. My house was a big job and…read moreAmber had the know-how and elbow grease to get it done right! Highly recommended!

Amber and her team were quick to provide a quote and next day service to facilitate my move in to…read moremy new home. She was kind and communication was clear throughout the process. I was very satisfied with the end result for the houseclean and external window cleaning and felt the price was incredibly fair. I definitely recommend Sunshine Day!