Best cleaner in town. I trust them with all of my clothing. Friendly, professional, fast and always…read moreon time.

I had Tina to close up a button hole on a blouse that would come undone. Tina said this was…read moredifficult to do, I told Tina no it isn't. All you have to do is put a few stitches across the button hole. I was very disappointed in this unfalse statement.This just took place March 2023.

I have gone to Colony Cleaners for MANY years. I take my dry cleaning to them and my alterations…read more Last year Nov/Dec time frame I took my daughters work pants to get the hem fixed. I didn't pay any attention when I picked them up. I have always had great work done. Well, she came home from school to work and the pant lengths were a 2 inch difference. I took them back to them in January. I had to argue with the woman that I had them done there until she looked up our account and saw they were done there. So she finally said ok, but then was going to charge me again. I said no way! You will fix what you guys did wrong. She finally wrote in my receipt zero. She said it would be at least a week to fix I said no worries. I picked them up 3 weeks later with them not fixed. The same woman proceeded to tell me I had not had them done there. After arguing with her she called the owner. Long story short with the owner he said he was not going to fix them. My question was why hadn't someone called me when they decided they were not going to hem them. Yes, they have my phone number. They were just sorry! Really!? Needless to say. I will not be back. And I normally do not do this but I sincerely hope others consider not going there. i was accused of hemming them myself and having them done elsewhere. I do not know how many years I have been going to this cleaner but it has been a long time. I live in the area and have for over 25 years. I WILL NOT be back. Terrible customer service!

I was a customer for many years lately they ruined my clothes and not once but many times and when…read moreyou ask what happened you get called nasty names. I do not recommend

Custom tailored dress shirt. Never worn. Brought it in to be pressed before going to an event…read more They pressed creases into the front of the shirt. This happened on 2 shirts. They told me to take them home and iron it out. I did but the creases did not come out so I took them back the next day. The owner and manager got angry and rude yelling and telling me to leave the store when I asked them to fix the issue. After some discussion they said that if it was washed and pressed again the creases would come out and that I would have to pay for that. I refused to pay to fix their mistake and they asked me to leave again. They finally called the husband who agreed to wash and press the shirts again. I picked them up after the 2nd time and they were still creased. I asked if they had any other way to fix the situation. They said no. I asked that they would pay for the shirts so I could get replacements made. They said no. The manager refused to contact the owner who was out and knew I was picking up the items today. I don't like posting bad reviews for local shops but their mistake cost me a significant money and they were not willing to make it right. Worse they were rude and dismissive - horrible customer service. I hope this doesn't happen to you.

best place!! and the service is so good great owners!! super fast clean nice and wonderful would…read morehighly recommend

They did an amazing job for my son's homecoming! He was very happy with the cleaning of his suit…read moreand shirt!

They took care of my 2 suits, dress shirts and other items. Quick, friendly and great value!read more

I was desperate to find a place I could drop off a black suit to be ready for a family funeral. The…read morefuneral would require some unalterable travel, therefore, an exact time existed for which it had to be ready on an upcoming Monday. It was already later on a Saturday afternoon in July 2020 when the virus was rising and affecting businesses differently, making it essential to make real, old-fashioned phone calls. It was my only option, other than driving around everywhere, or depending on oft-erroneous times posted online, to suss out hours of operation during this devastating time. I called four other dry cleaning establishments in the Rochester Hills area before I landed at this GEM of a business. That Saturday, I walked in the Martinizing location, not calling the fifth establishment of the day, because I happened to be running errands right near the place. They had an "open" sign, clearly visible. The woman who greeted me, and I will return to find out her name, made me feel calm and relaxed and cared about. I have no idea how she did it, because I gave her little information to go on, but she took the facts I did give her and from that, made me feel warm. That's the most important part of this, besides that the place was COVID-19 regulation complaint. It was a pleasant surprise after having researched four other places for dry cleaning that afternoon, that they were the first to have regular Sunday hours. Additionally, they were open until 7PM Monday, which was helpful and accommodating to my schedule. The man who assisted me at pick up had a similar professionalism that the woman possessed, and adjusted to my level of friendliness and talkative, or not-so-talkative, nature and moods. Impeccable manners. I noticed and appreciated this. The reason I am writing this review though, and investing my time and energy to do this as a single mom of two teenagers, is because the woman with whom I dropped the suit off on Saturday, responded to my situation with the funeral when I brought up COVID-19, and she opened up with information about losses that other local business people nearby had experienced. She was sensitive to my situation, and simultaneously, not overly emotional. She was genuine and cared about the community in general and the business community around her. Nothing about the exchange was political. She was a good human being. It showed. She had restraint and when I opened up, she did just enough. It shined because she had a heart for this community. I hope she sees this because it's wonderful to have renewed faith in humankind when you come across genuine caring, not just some social media like or dopamine hit off a heart icon. The dry cleaning was perfect. I wish I had photos, but it was for a funeral and so it wasn't that kind of an event. I will exclusively maintain my dry cleaning at this location in Rochester Hills.

Had an invisible zipper installed, these are a real pain to do. The tailor only charged $15.00…read more I checked around. ..that's a good price. Next month a $30.00 bundle is 30% off plus today they gave me a $5.00 off coupon and can be used with the special..yippee. ..

I have brought my suits, dress shirts and casual clothing combined with my wife's cloths to Deer…read morelake for several years & they have always done a nice job. Gin (spl) i believe is the owner and is always polite & courteous. I initially was introduced to them by two work associates. They were always pleased with the service & professionalism as well! Thank you, John

Horrible service, rude owner/manager. Picked up dress pants, got home wrinkles still in thigh area.read more

I needed 3 fancy dresses with chiffon overlays pressed on the weekend before an overseas trip. The…read morefirst highly recommended cleaner laughed in my face, but Royalty Cleaners were kind, pleasant and professional. They got the job done, and I will never forget how they helped me. Needless to say, I will be back!!! One word of caution: my job was higher priced than I expected, so make sure that you clarify prices carefully. I was quoted the correct price, but I thought it was for all three dresses not the price for each.

Searched for years for a quality cleaners. Found them maybe 20 yrs ago and never left.read more

This is the "Cheers" of dry cleaners! Most of the time my clothes are brought out before I even…read moreget inside.. the owners know my name, and my preferences for starch etc. Never have had an issue. Fast service every time, hours that work for almost every schedule.. highly recommended!

Great place for dry cleaning! The lady there is always friendly, and she always has my items…read morecompleted when she says they will be completed. I once had an interview and found my pants were torn... she fixed them on the spot for me and saved the day. Highly recommended!