A very very busy place but clean organized. The 2 owners, husband and wife work very hard. Came to…read morepick up just a men's suit jacket and pants and scared the crap out of me. I was in there 10 minutes cuz she couldn't find it on the automatic garment rack. it was put on the rack in the different numbered area it didn't match the ticket. So also, it was like 200 degrees in there but I got the suit after a delay. Grabbed a free sucker on the counter for myself cuz I deserved it !

The owners at this cleaners are very kind and polite. They are the nicest people that I have ever…read moremet at any cleaners I have visited in the past. They are very welcoming, professional, and even offer to help me put my items in my vehicle. They have average pricing for a dry cleaners but their customer service is better than any other cleaners you can go to. I highly recommend this location!

I am going to this cleaner for past 4 years I love there…read moreservice and high quality work Highly recommended to anyone!! Happy costumer

Summary of charges and refunds: Total Paid - $100…read moreItem #1 - leather blazer paid $55; refunded $55 per cleaners choice Item # 2 - suit blazer paid $11.25; received item Item #3 -suit blazer paid $11.25; received item Item #4 -suit blazer paid $11.25; received item Item #5 - suit blazer paid $11.25; cleaner lost item or overcharged customer, refunded $7.50????? Cheated???? Yes, but not dealing with them again for $3.75 Details: On August 5, 2020, I dropped off a bag of blazers (4 suit type and 1 leather) to be dry cleaned that I had been waiting months to be cleaned because of covid-19. I had not memorized exactly what was in the bag in color/brand name. All suit blazers were designer because that is all I buy. My size is not a common size, 2P. When I dropped off my clothes, the man who worked the counter dumped my clothes out of the bag and counted the items out loud. He counted 5. He told me my leather coat had to be sent out to be cleaned. I agreed to pay extra for that service. The other 4 blazers went through the normal dry cleaning process. I paid for and was given a receipt for 5 blazers and paid $100 for the cleaning service of all 5 items. On pick-up day, I drove to the cleaners during the hours posted on the receipt only to find they were closed with a handwritten sign notifying customers of a change in hours. I sent my daughter the next day to pick up my 4 blazers (since the 5th was sent out). The same man at the counter pulled the receipt off the plastic bag and took the other receipt from my daughter and sent her away with just the bag of suit blazers. I needed the receipt to later claim my leather jacket when it is done. I sent my daughter back to get the receipt. He gave her a different receipt for 1 item, the leather jacket only. The receipt showing 5 items, the original version, was "gone". I called and asked her if there were 4 blazers in the package she picked up. She informed me there were only 3. After work, I picked her up and we both went back to the cleaner. We arrived 20 minutes after her 2nd trip there. I informed the same man, who counted the coats in front of me, of the issue regarding the missing blazer. I did not know the brand or color but knew the size. He tried to tell me there were only 4 blazers. I clarified I paid for 5, 4 suit blazers and 1 leather blazer. He proceeded to play math games and act confused. He halfheartedly looked at receipts in his drawer but somehow could not find my receipt but there were others. He then said he must have punched the number into the system wrong. Not even owning to the fact that if he did punch it in wrong, he then overcharged and owed me money back. I told him I at least want the money for the cleaning fee he charged me returned. He then tried to offered to clean another coat for me instead of giving me my money back. I informed him that I don't trust him to clean anything else and yo just return my money. We agreed that I would pick up the leather coat in two weeks when it was done from being sent out. I left with the refund for the cleaning fee for the missing coat, but I am still missing my blazer. No compensation for the cost of a missing blazer. If I had not demanded my money back more than once, I would not have received any money. On August 13, 2020, I received a call from the cleaner. He was upset that I posted a review of my cleaning experience with his establishment. He said I could have talked to him (which I did in person on the 8th and was clear regarding my lack of trust and unhappiness with my service on that day). He then said it was "childish " of me to post my review on social media. He then said since I don't trust his business, that I can come pick up my leather coat because he isn't going to clean it. I said I thought you sent my coat out, I had to pay extra for that. He then corrected himself and said I can pick it up on Monday, at anytime. I said ok, but I want my $55 cleaning fee back, too. He said he will return that to me. I agreed. He then added that I shouldn't have made the previous post because of covid. My opinion is that you should always have great service especially when people are paying for it. He then said he was going to offer me $10 toward a future cleaning service until he saw my review. It would not have mattered at this point because I will never be returning to this establishment. He does not seem to understand what customer service means or business ethics. Tread carefully before trusting this establishment 8/18/2020, my husband picked up my leather jacket today. No issues and my fee was returned. He told me it was the same guy and he was polite.

Great personalized service - went so far to explain costs and options other than dry cleaning for…read moreitems like pillows. A must try for your cleaning needs!

I tend to dress up. Most of the time, you can find me wearing some sort of suit. Because of how…read moreoften I wear suits, dry cleaning service is something that I frequently need. At least once a month I come to Palace Cleaners for their services. I am always happy and always pleased with their services. Besides dry cleaning, they also fix tears. They do an amazing job at it too! I have had a cardigan that needed to be fixed, and after it was, I could not tell that it was torn. I also had the dress pants to one of my suits that needed to be fixed. Like the cardigan, I could not tell that there was ever any damage to it. Palace Cleaners also always has a great turn around time for their service, and their price is amazing! For one two piece suit, it costs me roughly $15 for dry cleaning and it is ready within 2-3 days for non expedited service.They are also very friendly here which helps keep me coming back.

Took 2 tuxes in to be dry cleaned. PERFECT! They looked like new when finished. Nicely hung on…read moreshaped hangers. Friendly lady at front desk. Old fashoned quality. Will use again.

From the owner: We specialize in Eco-Friendly cleaning for all garments. We also have an experienced seamstress on…read morestaff at all times. All of our work is done on premises. Schneider's also offers pillow cleaning, fur storage and cleaning, and drapery cleaning.

We have been customers for about 10 years. Dry cleaning formal and business clothing. Alterations…read morefor formal dresses, jeans, and baseball pants. They have repaired couch covers, jackets, ripped jeans, and even replaced missing buttons. Turn around time has always been quick. Quality of work is excellent! And if there is a problem or imperfection they do their best to fix it. 10/10 recommend!

Had a tuxedo that was too big cut down to fit beautiful. My husband looks great for the black tie…read morewedding we attended.

My husband and I come here whenever we need professional alterations done. They do a wonderful job…read moreand we've always been satisfied with the work they do. In fact, this is the the only place my husband wants to take his clothing to if something needs altering. The same goes for their dry cleaning. All of his suits and dress shirts are cleaned here and again the service and quality of work is excellent. I've gotten a couple of jeans shortened and you'd never know that they had to be altered because they do such a great job. To sum things up, we both highly recommend this business to anyone looking for friendly and professional service.

I have been using 153 cleaners for many years, and their service and attention to detail is great…read more Whether it's dry cleaning one item in a rush, or doing an armload of shirts, or repairing something, they deliver with a smile. The owner always keeps her word, and all the employees are very nice ladies.

I dropped off my wool coat for mending and cleaning…read more Couldn't have been any more pleased with Earl's. Cleaned my coat and mended it very well I'll be back!!!

this place is the best, fast service and everything looks amazing. The owners are very helpfulread more

Terrible customer service. The lady in the front desk has no business interacting with customers…read more Very cold, unprofessional, and could get nasty. I's very unfortunate to have this kind of people running a business in our beautiful Shelby Township.

terribly overpriced. my daughter is standing up in a wedding. the charged to alter her dress was…read more$160. two days before she went to pick up the dress, she came down with a stomach bug and lost 5 pounds, another $90 to tighten it up in a few places. $250 to alter a $75 dress sounds a little ridiculous.

We love using Crystal Cleaners because it's family owned, and the staff are always so nice and…read moreattentive. We appreciate the great care they've taken of our clothes the past 5yrs. Thanks all!!

Have been using them for a long time, incredible in every way. 100000% recommend! Super kind, and…read morethe clothes are always so nicely done. And the value is perfect. Thank you!