I am the president of my condo board and inherited suite services as our building's cleaning…read moreservice when I became president. We had a very clear contract in place with basic items. Most of these items were never done week after week and those that were, were not done well. We issued countless warnings but the service never improved. I left voice messages for management but never heard back. Finally, several weeks went by when no one showed up to clean at all even though management claimed they did (trash cans weren't emptied, floors were not cleaned). Totally inept cleaning service with poor management.

My office uses Suite Services and they have always provided exemplary service to keep our office…read moreclean. Cleanings and trash removal always meet our high standards and extra services are provided promptly and as needed. Suite Services also offers great customer service, with friendly representatives, cleaning crew and management.

This was extremely disappointing. We payed $280 for our townhouse to be cleaned, and it was almost…read moreas if no one came. I noticed no significant changes, and ended up having to clean for hours after they arrived. The couch was soaking wet when they left, and there were large amounts of trash everywhere. Would not recommend to anyone who is particular about their cleaning.

I found Amazing Cleaners in Yelp, I needed to clean my two bedrooms one and a half townhouse, with…read moreoutside grill, oven, microwave and regular size refrigerator with a small freezer ( one unit). Also, I asked if she can do steam cleaning for the carpet and my sofa ( we have two young kids). I got a quote from Nancy, and her quote was "house cleaning service will be $159. About the carpet cleaning we charge $90 for the first carpeted room and additional $20 for each extra room." We agreed over the phone to $350 for all of the above and which includes oven, fridge and freezer part, sofa steam clean, carpet steam clean, and my outdoor grill. She arrived on time, and I provide a tour at my house, and her comments were "Oh, you want me to change the bed? oh, you want me to clean the fridge?" I end up taking my kids that they can complete the cleaning, my wife called me that they are not cleaning what they should clean, and lying about a task when my wife ask her to redo it. My wife wasn't happy from the service at all, and she told them they do not need to steam clean the house or sofa, and she wants them to leave. They didn't clean the outdoor grill, and they tried to charge an additional $30 for $180 they told my wife. They argue on the original quote of house cleaning she gave us for $159, which included the grill. Not only they overcharge us and try to scam us, but they also left all the trash in front of my house without disposing of it in the garbage a few feet away. I will not recommend this cleaning company to no one, for their poor services and being dishonest, try another company.

Patience and Ishmael are very kind and professional! I search for a cleaning crew to clean my home…read morewithin 1 hour I received response from Patience. She was able to fit me her schedule within 2 days. She very professional and reach out with a curtesy call the day before the appointment to remind me. She also called me the day of my appointment to let me know exact time of her arrival. This company is very efficient with the response time and booking! I love the communication skills that applied and Patience so kind! A wonderful cleaning company in Fairfax Va!

Great result, very nice attitude and detail oriented work. I highly recommend them. They were…read morededicated, focused and very polite. This was a move out cleaning and the home needed extra attention in many areas. They did not stop till they finished the job, no short cuts. I will definitely hire them again. Ihspat team, thanks for the service, keep it up!

Worse cleaners I have ever hired. They couldn't clean if their lives depended on it…read more They were slow, incompetent, and used smells rags. My entire place smelled of mold for a week. The toilet was very dirty after they cleaned it. They refused to clean the shower walls even after I told them it was in the contract they sent me. They left some grease in the bathtub that they couldn't remove. The mirrors were full of lint and streaks. They missed so many dust bunnies on the floor. One guy had no idea how to use a broom-- I'm not exaggerating. The vacuum cleaner they had was an under powered joke. I regret the money and time I spend on this terrible cleaning service.

Godwin Cleaning Services was wonderful in my experience! They did three important things really…read morewell: 1) They communicated clearly prior to the appointment and showed up on time. It was really easy and no stress - which I appreciate. I had all the information I needed about them and their services prior to the appointment. 2) They were great when they arrived - doing a brief walk through of both what they do and seeing if I had any particular needs or issues. They were very personable and helpful. 3) They did a fantastic job cleaning! The place looks amazing now. For these reasons, I was very satisfied and I would definitely recommend them!

Predatory service they charge me $480 for a so-called four hour service that only lasted three…read morehours the maids left early and did not clean when I called them to clean which was the most important the kitchen stove and fridge they started upstairs instead of in the kitchen and where most of the bathrooms were. They showed up with one extra person early at 7:22 when they were supposed to arrive at eight and they charged me for that, and I played a long it's a first time may be a big job they've got a lot to do that day. Whatever just a terrible service because of the customer service the ladies were really nice but because of their owner they were afraid to do anything and go over there time

I really hate to give a bad rating to folks who do the very hard work of cleaning homes, but I have…read moreno choice in this case. The maids arrived an hour late, which is not a huge deal, but then one of them started telling me why. She said that the client she had just left refused to pay and then gave an undeniably racist comment about the fact that the person's race had something to do with the fact that they did not pay. She literally repeated the claim after I asked for clarification out of utter shock. As someone with an interracial family, and as a decent human being, I was appalled by the comment. I honestly wanted to kick them out of my house right then and there, but she didn't even understand my outrage because of the language barrier, and her coworker had already started cleaning. But I also wanted them gone as soon as possible. It was so unfair that I was put in this position of having someone making these comments in my own home. It's a good thing my interracial family members were not there at the time, particularly the kids. Imagine your children hearing racist comments like that IN THEIR OWN HOME. I respect the heck out of people who do hard work like this, and I normally tip generously to show that appreciation, but I cannot abide racism from anyone, especially not in my home. Oh, and also they wore their shoes inside, and even upstairs! It was rainy and gross outside and they didn't have booties for their shoes or anything, they just came right in and went up to the carpeted 2nd floor with their shoes.

These so called close Maids are scammers.I have not used them in over two years yet they will take…read moremoney from my debit card and I have to fight for a refund.Be careful check your account, they are not trustworthy.

Unfortunately, this cleaning service was not a good match for me. I loved the initial impression,…read morebut overall not satisfied with service. I thought it was cool to have two males cleaning. However, it took them over 6 hours to clean my home and they didn't even clean the entire home. I had to tell them just to stop or I would've been paying over $1000. I was very disappointed as I've had my home cleaned from top to bottom in 5 hours or less and the home was cleaned just 3 weeks prior by another service. I physically watched one guy take 1 whole hour to clean just my family room. This should have been a simple dusting of the blinds, wipe tables, fluff pillows and vacuuming of the floors. I felt that because they were being paid hourly they took their time and there was no urgency. I see the other reviews say thorough job, unfortunately it was thorough to their demise. In all the years I've had my home cleaned it should never take 8 hours (if they would have done the entire house) to clean my home.