Coming to the auto show used to be a lot more fun than it has in past couple years. The Cleveland…read moreauto show is the smallest auto show in the country. But it never used to be this way. I'm not sure what changed. There are no longer proto type vehicles here. Of all manufacturers. I seen on proto type. Years ago it used to be every one had a prototype. The ride and drive section was mediocre at best. Just took way too long to get through. I spent two hours and was only able to drive two vehicles. So I finally gave up. The food costs are beyond ridiculous. A lemonade was $12. I just don't understand why places need to gouge their customer base. Makes zero sense. Not sure I want to come back next year. It's just not worth it. Way too many people and not enough cars to see.

Took my wife to the show to pick out a new car. Was looking at the Genesis G80. Went to the Genesis…read morestand, they would not let my 5'3" wife sit in the G80. What the hell. Jerks from Genesis of Mentor think they were Funny. Well, I will buy my car somewhere else.

The shop is terrible with terrible customer service they caused more issues rather than fixing…read morethem. They continued to make excuses as to why it's not their fault because they think they can't do wrong at their shop. But because of their shitty ability I now have a continuous engine light on for a purge valve because they spliced the wires and didn't fix it. And on top of that they couldn't put a motor mount back in properly causing other issues and breaks in the car this shop is terrible! Go to mmr autosport in Perrysburg much better service.

I unfortunately am having an awful experience, to say the least. The owner, Marquis, is by far the…read moremost unprofessional person I've ever had to deal with. He ignores calls, texts, and emails completely, and somehow is never available to speak. On the rare occasion you do manage to get in touch with him, he'll just feed you empty promises and excuses that never lead anywhere. Out of desperation, I started calling around to other shops to see about taking my car elsewhere, and every single time I mention where my car currently is, the response is immediate and identical: "Get your vehicle out of there as soon as possible." Multiple shops told me they know Marquis personally or have dealt with several customers who had horror stories and ended up bringing their cars to them instead. It's always the same type of nightmare: missing parts, months of delays, no communication, and money taken with no work to show for it.. A few shops even said point blank that his business has no money and accused him of being a scam artist who steals both your parts and your payment. Marquis, of course, denies all of this and insists that every other shop is lying about him. But with how many shops are tellling the same story independently, it's hard to believe he's the only one telling the truth. Please, at the very least, do yourself a favor and call around before even thinking about dropping your vehicle off here. You deserve honesty, professionalism, and communication, none of which you'll get at this shop.

Fine Line is the premier body shop in Central Ohio and their reputation locally backs that. You…read morewon't be disappointed with their service, quality, and results. They take all the hassle out of dealing with insurance as well. Ignore the negative reviews just because of Fine Line's marketing strategies. It may not be pleasant to those reviewers, but that isn't indicative of the quality of this body shop. Would recommend to all.

Took my son's Mustang, there. They quoted the body damage so high. They totaled out the car, then I…read morewent to pick the car up that they had for 2 days, and they would not release my car until my insurance paid them over $1800 for having my car for 2 days and doing nothing to it. They charged my insurance $1800 that is insurance fraud, they should be sued to the tea. This is ridiculous. I wouldn't send a nobody there.

Celebrated our 30th anniversary this past weekend. The limo was gorgeous and so cool. Driver was…read morevery friendly.

Our driver was well-mannered, friendly and prompt. He informed me discreetly when we went over our…read moreestimated amount of time, and told me the exact amount I would be charged extra. The 10-passenger limo we reserved was in extremely good condition, and looked very classy. It was easy to book the appointment, and the owner was polite and friendly on the phone. Their rates are comparable to others in the area, and actually cheaper than most. Highly recommended!

I had a bad experience with this dealership. I would never buy another Jeep. I hate this brand new…read morecar that I bought two weeks ago. It is missing some of the equipment that should have been included. I was told, "you didn't buy a new car". Yeah, right. Some rich old lady owned it for a second. She removed some of the equipment. I was told to buy the items from Jeep. Like I haven't already spent over $55k on this piece of crap 2026 Jeep. They lowballed me on my trade in and told me it wasn't worth anything. Now they are selling it for four times what they gave me for it. Avoid this dealership at all costs. One star rating because I can't give then zero stars!

Extremely poor communication from their service dept. Appt set for Weds morning and they wanted…read morecar towed in on Tuesday in the event they coukd get it in earlier. Weds came on gone without any communication. Thurs was a holiday. Friday at noon still no word but was told it was with the tech when we called at 8am. 12:20 or so left a voicemail for the service manager requesting he call us back. 2pm still no call. Called service desk and was told the service manager sent her an email ref our vm. Still no word on what the check engine light meant as far as generating a repair estimate!! Getting a code is simple and straight forward. So why the long delay from the Weds morning appt? Recvd msg saying they will provide a loaner car at 4:30 .... they close at 5:00! So its a Sat morning trip to pick the loaner up. Needless to say we still do not have an estimate for its repair. This is my neices car that she needs for work. No work now since Tues and this will onviously not get resolved until sometime next week. Extremely disappointed with the dealershios service department and its manager. Weve purchased several cars from them, but probably no more!!

Aiden was great to work with! He was friendly, professional, and made the whole process easy and…read morestress-free. He answered all my questions and made sure I was taken care of from start to finish. Highly recommend asking for Aiden if you're looking for a great experience at Baumann Chevrolet in Norwalk!

Place is a joke they have no idea what they are doing. The sales people are shady and the shop even…read moreseem worse do not recommend.

I've visited here several times, and almost exclusively worked with Jon from Hyundai (now on the…read moreJeep side, but can still help with Hyundais). I found each experience to be helpful, and was my exact expectation of what I wanted. Pricing? A test drive? Always fantastic service. So when it came time for us to find another vehicle, my wife had her eye on a specific Hyundai. Looking online, there was NO WAY it would be in the price range that we wanted to pay for the lease. I went in anyway, really to confirm the pricing I saw on the corporate Hyundai website. Well, Jon didn't let that pricing be. He worked with Vincent, a manager, and they were able to beat our price point, tax, title, license, out the door. They were sure to confirm what we wanted (no trying to give us a FWD when we wanted AWD like we experienced other places), and gave us their best price. They were even great to let us make sure it was the right car for us. Of course incentives and deals change all the time in the car business, but they did their best to work with us, and won our business. I could not more highly recommend Jon and Vincent.

Wow! Really underhanded business practices! -Blatantly selling warranties that they had no…read moreintention of honoring from the very beginning. Lying to customers. And Travis Smiley himself is something else! So disrespectful to women! He doesn't even know the names of some of his best former employees. No wonder his employee turnover rate is so high. Everyone who knows me in the community knows I'm not a complainer and I've never left a scathing review like this, but I feel like the community needs to know. This man should not be doing business in our town!

Absolutely awesome. Traveling, coolant overheating. They worked us in while others told us October…read more Honest, trustworthy. It was just a cracked hose under clamp, we never would have found. They didn't try to sell us upcharged item. Love them