As a summer resident on Catawba Island, I needed a shop to complete regular maintenance on my Range…read moreRover, as the nearest Land Rover dealer is in Toledo. Baumann Chevrolet has been very accommodating with exceptional service that is timely, cost effective, and professional completed. On another instance, my BMW X5 hit a deer. Again, no BMW dealer here on the Island. Baumann put the vehicle up on their hoist and did a complete examination of the undercarriage for any damage. Fortunately, there was none. My fee for this: $0.00. I think their Service Department does a good job and sincerely tries to accommodate their customers.

Not only lied about my deceased husband's trade in value, also lied about the price of the used car…read moreI wanted. Jason literally lied right to my face. Had to contact the manager weeks after my check cleared to get a title. Used cars are hard to find right now, but why put up with the hassle of liars and slackers? They can't even do their job.

I was shopping for a Blazer EV, looking nationwide. I found one at Sharpnack Chevy in Ohio. The…read moreprice was excellent. I ended up working with Mike Ramsdell who was outstanding! I was working blind as the car was in Ohio and I was in California. Mike sent me detailed photos and even had their body ship address a minor scrape on the quarter panel. I asked if they would certify it so it would be covered under GM's CPO program. Mike took care of that at no extra charge. His communication was timely and thorough. He sent me all the documents next day and once I wired the payment. He sent the finalized documents as well. I arranged the shipping of the car to California. It arrived just over a week later and was exactly as described. I would highly recommend Sharpnack for your next car purchase, even if you are not in Ohio!

Steve the service advisor wasn't clear on price for a brake job on my…read moreBuick Envision. Quoted me $490 for front brakes only. After I waited 3 hours ... they finally inspected them was told it would cost over $600.00 I made this appointment and drove from Canton, Michigan. Wasted time and money ($ 94.00 for them to do a brake inspection) Would never go back to there to their service dept. Dealt with Vehicle salesmen before they always treated me well. Received great deals on my previous two new car purchases from them. Gave me $1000 more on a trade in. That's why I traveled all the way to Ohio. They were endorsed by my coworkers in Toledo. Michael Marmol and Tim Howell were very cordial but didn't have a lot of new or used inventory for what I was looking for.

Place is a joke they have no idea what they are doing. The sales people are shady and the shop even…read moreseem worse do not recommend.

Outstanding customer service! Pulled in while traveling from Virginia needing some help for a…read moretonneau cover that wouldn't latch. Was met by the Service Advisor Shasta who said to "pull in and we'll see if we can get you some help." Another Service Advisor, Tom Ott came out with some tools and worked until he got the cover to latch. Friendly and courteous! Thanks so much, Firelands Chevy!

Great selection and great staff. The Finance Manager was very profession(kind of looks like Michael…read moreScott from the office).

Garbage attitude from the , as he call himself a manager ...Don/Dan. He's useless and rude , even…read morethe staff there agreed with me . Stay away from him and this place

Very helpful fixed my problem, Was very kind to an old lady that didn't know anything about her…read morerv, Taught me thing about the RV I didn't know, Very fair rates. I would so recommend this young man,

They're a great shop. Reasonable prices, high quality work, and they will work with your schedule…read more Everything is up front and honest. No suprise price increases at the end. I would highly recommend this shop to anyone. I have enough trust in them to send my wife there, who has no car experience what so ever, and know she is in good hands.

Andy was super nice and did a great job of keeping me updated on the repairs! The car was done on…read moretime. I received a thorough inspection with recommendations. I did not choose to do all the recommended services and I received no pushback. Thanks!

Rude!! Shawn the service guy laughed at me when I told him the 4 new tires that they put on for me…read morewas NOT holding air!! "Hahaha, yeah, yeah I'm with you". Is all he could say!! I haven't been able to drive it since I picked it up from them.I called at 4:50 p.m. today Tuesday August 26,2025.The lady that answered the phone didn't want to connect me to Shawn because it was ALMOST time for him to go home !?? All I can say about that is... SORRY FOR INTERRUPTING HONEY!

Josh & Richard are awesome that's one of the reasons I bought my car here they made me feel welcome…read moreas soon as I got here they really do care about the customers here! Once I found the car that I wanted to test drive that was it I tested it was pleased with it and with no hassle or pressure what so ever I made my purchase here as it just felt right with them as well as my Kia that I love to drive now! Coming here I wasn't really too sure what to expect but all the signs pointed here to make it just right and it has been ever since as I've had to come back here to get my license plates as well as a free car wash every so often as it's just what's good here when that pesky salt comes about! Overall this is a great dealership with some quality people working here it's for that reason that when the time comes again I'm sure I'll be back for some service and whatnot as they have just done it right from the start! Thank you again guys for helping me to get my car you've all been amazingly awesome!

Best experience this past weekend! THANK YOU SUSAN!!!…read more Was able to get my dream car (2026 Jeep Wrangler) and had the best and easiest experience. I live in Cle OH so drove roughly 1 hour and 20 minutes to this dealership and it was well worth it! Susan was the best car rep I have ever worked with. I am so thankful for Firelands Chrysler Dodge Jeep Ram for alll their help and finally getting me into my dream car!

I only rated at three because it's the after the sale experience that matters the most…read more I made a purchase of a pre-owned VW there and during the sale they were very professional. But after I had the car for a few days I started to realize that I only bought a used car that the dealer really didn't care about. First off, the front brakes are way lower than I first anticipated but ok they had replaced the rear. The windows were streaky and dirty. There is a rattle in the driver's door, but the straw that broke the camel's back was there was no rear wiper installed on the car even though they had installed new wipers in the front, of course they streak as well. I know I bought a pre-owned vehicle and to expect some minor stuff but at the price of cars today my expectations were too high. Shame on me for buying from this store I should have known better from past experience with other stores. If you look at any pre-owned here be sure to use a FINE-TOOTH COMB or take a second set of eyes to see what you may miss.