the energy of the people, and equipment is good. The music…read moreis generally horrible, especially when there is older staff working. They literally had ABBA playing.... which like.. i like abba, but its not gym music. biggest complaint is it seems the floor never really gets a deep clean, and the roof.... what is with the leaky roof?.... if there is no plans to fix that I will be changing gyms.

I've been a member here for 15 months now. they've just replaced most cardio equipment as of…read moreyesterday and it's a big upgrade! the staff is very friendly and always sending warm vibes Overall I would recommend this gym if you live in the downtown or the mission area of Kelowna.

This is a great facility to swim with small kids. It has a wave pool, a river run, and a kids water…read morepark. It's even got a wave runner. Lap pools and diving boards. The main attraction is the water slides for my boys. You can purchase a family pass for around $26.00. (2 adults, and up to 3 kids). They don't have enough staff to man the water slides or wave runner, so they didn't open until 4 the day we were there. As a result, we were there for a couple of hours in the morning and had to return after dinner so the boys could go on the slides. If you keep your receipt you don't have to pay upon returning the same day. I myself went to the upstairs gym for a workout while the kids swam. They have a lot of gym equipment, but it was very busy so you have to wait to use certain pieces of equipment. Other than that, the front staff are friendly and the change facilities are quite clean. Oh yeah inside they also have a Jugo Juice to get some healthier refreshments.

Only 4 out of 5 because they seem to always be 'short-staffed' when I attend and my son doesn't get…read moreto use the big slides or even the diving boards. Please make these features more accessible, they are a huge reason for attending. The rest of the facility is great.

Originally I left a pretty bad review for these guys based on a bad (and unnecessary) experience…read morewith one of the staff members there. I ended up staying after the manager went to lengths to make up for that incident and over the last year continued to go out of his way to make sure my experience has been good. (After a few months the staff member I had an issue with was also no longer there.) Initially I just deleted the negative review, but just had a few minutes and was thinking about the effort Colin put in and his consistently really positive friendly attitude and decided he deserves an equally positive review. Thanks Colin, you're a great manager and they're lucky to have you.

From the owner: We are more than just a gym, we are a charity dedicated to building a healthier community. The…read moreKelowna Downtown Y offers state-of-the-art weight and cardio equipment, group fitness classes, specialty health programs and so much more! We are a supportive community offering a variety of programs to help you achieve your healthiest self. Designed for people of all ages, abilities, income levels and backgrounds, our programs will help you grow in spirit, mind and body.

World gym West Kelowna is a great facility well laid out with a good selection of equipment. I have…read morebeen a member since 2009 when I joined at the Kelowna location. The staff are exceptional: friendly and knowledgeable and always take the time to say hello. It is a gym for everyone of all ages and abilities. I wouldn't go anywhere else. Tim W.

Great gym. I was in town for a few days and needed a place to work out…read more Jasmine at the front desk hooked me up with the best price. Solid facility, cool building and great equipment. Highly recommend!

They make it so easy to join, but cancelling your membership is another story. You can join on the…read morewebsite but when you want to cancel, they require a signature so either by regular snail mail or by going to a club. They will do almost anything to keep taking your money. SAD!

I just wanted to let everyone know. Please do not listen to the previous reviews. This place was…read morefantastic. The manager and the two staff members couldn't have been more inviting and pleasant. My husband and I are from out of town and have been Planet Fitness members for five years. We felt very welcomed and the fitness center was clean. I would recommend this place to anyone that is interested in an environment that is very welcoming.

I just joined and had an orientation and program set up. Jane was amazing, she walked me through a…read moresimple program to follow on the machines. She made my workout simple and I look forward to getting back in shape. Thankyou Jane, you are a great asset to our Family Y!

This place is great for bringing my 3 year old son. The changerooms are kept clean and the diving…read moreboards are a hit!

I've always loved this gym. 5/5 in every way. Please update that yelp logo haha…read moreI go here for squash and it's perfect.

this is a great gym. The staff are fantastic, and the prices are good. fun tip. The coffee here is…read morereally cheap and really good.

I need a class to be motivated to go to the gym and I am going 5 days a week now thanks to how…read morefantastic OT is. I adore the staff and the people. I love that staff knows all our names. Coaches have alternatives for every thing we do and carefully watch each person we we are all challenged/safe. I have had gym memberships I have wasted money on - this is worth every single penny. I can't say enough good things. I'm a lazy jerk to myself and OT is curing me of that.

I can't thank the staff, trainers and owners Rick and Kelli for staying so positive during these…read morecrazy times. They keep the faciality clean, safe and still an amazing place to work out hard. Perfect place to stay in shape while releasing stress. I can't imagine working out anywhere else!!

Overall this is a nice small gym for women only. The gym and facilities are new and super clean and…read morethe vibe is good. My only issue is their WiFi which keeps cutting in and out for the past 2 years. For a $60/month gym membership fee, I expect consistent WiFi. When I asked the front desk about it, they just shrugged and said it's like that sometimes. I can barely load cbcnews.ca or stream Spotify, and I usually go during nnon-peak hours...so I'm not sure why this occurs so frequently.

I have never had such terrible customer service before. I was a member here for 5 years... new…read moreownership took over and have never been treated so poorly:( The new members are bringing their dog into the gym, which is not hygienic as well as super dangerous, as it roams free throughout the gym equipment. I witnessed the owner chewing out a staff member right in front of me. I was also harassed with 4 emails about my reasons for quitting this gym. I would not recommend this gym to anyone that wants a pleasant customer service experience.

Staff are super creepy, they talk behind members backs, and all the trainers have no idea what they…read moreare doing, the do the same program with every single client that comes in for help. This gym needs new staff ASAP. horrible experience

Super clean facility with a great layout. Talk to Ahmed for your membership and he can answer any…read morequestions you have.