Billy was very professional and knowledgeable . Service call was done quickly and throughly. read more

We are in a rural area and have had their service for 10+ years. They bought the company that originally provided our service, so over all we have used them 20 years. The best speed they could offer was 3 Mbps, yes "3.0 Mbps". We only got 1.9ish if and when it was up. I ran speed checks multiple times per day to confirm the speed. Down a couple of times per week for hours, and every night at about 9:30 pm. No tech support after 9:00 pm and none on weekends. The employees were ok, but the service was HORRIBLE. Fortunately for us, they finally pulled out of our area and I went with Starlink. Starlink has been a God send, works perfectly, but rather expensive. I would have gladly paid 360 the same price if they offered the same service, but NOT. read more

The service is the absolute worst. Issues include: (1) I was assigned a blacklisted IP so I have not been able to send email without it getting kicked back to me. I have repeatedly reached out to support on this issue. In calling the company, they told me they use CGNAT which explains the issues. This is a MAJOR security flaw. (2) I am getting 250 Mbps of speed when I pay for 1 Gbps. While this may not sound like an issue, this does make a difference when your business is IT. I have repeatedly asked their tech team for help on this. (3) I pay additional for a static IP and have been told it is only static temporarily till they decide to change it, which defeats the purpose. This is causing me issue with email delivery and connectivity. On the positive note, the installers of fiber optic were some of the nicest people. For the reasons of security, I would strongly discourage anyone from using this business. read more

We've been customers for I know 10+ yrs. For the 1st few years we were extremely satisfied with the service, and customer support. Then the company was apparently bought out and things have gone downhill since. We've put in multiple tickets for service dropping, having to reboot the system multiple times a day and we've been on the phone with support multiple times. The service will be ok again for a while then back to having to reboot. Technicians have been out time and again. This past weekend was the last straw. We had extremely low to no service through the entire 4th of July weekend and customer support? They don't work weekends, only Monday through Friday 8am to 5pm. In the beginning years we raved about the service and we would refer them often. Not now. read more

Had problems 3 weeks ago on a Saturday night. Called was informed no tech 2 service On weekends. Was up Monday morning. Two weeks ago down again for a couple of days. Today down again . Tried to call no answer just crappy music then shifted to voicemail. If you can't provide quality service Get out of the business. Filing complaint with better business bureau and attorney generals office. read more

After moving to a rural area of Texoma with lots of trees, I have struggled with poor Internet for six months with two different companies, then I found 360 Communications. I am so happy with this Internet company. They have a recent technology where they can see through the trees to get me good service. This has made my life so much easier, because I use the Internet for my work and when my grandsons visit they can use this Internet to connect and get their classes. The other two Internet companies could not. I can even watch movies and play games now. I love 360 Communications! read more