Excellent! Above and beyond all expectations. We had a roof flashing replaced, landscape garden…read moretimbers replaced, and apron boards around the base of a storage shed. Everything was completed a touch beyond agreement or expectations. They were competitive with other estimates and their final bill was the same as the quoted price. The time involved with the completed job may well have taken more time than expected on the job, but the the final bill was unchanged. Professional, courteous attitude and behavior. They also cleared the area of any debris. Pictures can't help in this YELP consideration because I can't provide the preexisting conditions.... sorry. But, I do tend to be tight on 5-star appraisals!

This company never bothered to respond to my inquiry or quote request. No communication whatsoever.read more

Ridgecap did a great job on our roof replacement in April 2022…read more Eric sat down with us and gave a great overview of both the pricing and the process. He helped coordinate with our insurance company as well. We are very happy with our new roof and they were able to do everything in a single day! Thanks for all your help Eric

Craig from Ridgecap in Rogers was supposed to meet our insurance adjuster when he came to look at…read moreour roof. TWO times, Craig messed up our appointment. The first time, he accidentally cancelled it in his calendar. Fortunately, that worked out, as it ended up being a stormy day. Our adjuster was nice enough to come by personally to let us know we needed to reschedule. So Craig was off the hook, even though he wouldn't have been at our home anyway. The 2nd time, he read my text wrong concerning our insurance adjuster appointment, and Craig was unable to make it to town to meet our adjuster. When I said we were going to go with another roofing company, he rudely said, "Fine! Go with another company then!" Do NOT use this company, as they cannot seem to get their schedules correct, and they don't seem to care about their customers!

Contacted Guy to have him come take a look at the leaking mini split units I have. Spoke to him on…read moreFriday, July 24. He said he would be out sometime the following week. He then reached out on Tuesday, July 28, at 8:14 a.m. and said he could make it that afternoon. I replied 8 minutes later at 8:22 a.m. and told him that would be fine and to just give me a rough time or a 30 minute heads up. He then texted me at 10:48 a.m. and said he would not be able to make it. I then asked some questions, and he proceeded to tell me I should have messaged back earlier if I wanted the work done. I texted him back literally 8 minutes later.

It was a Saturday, a really hot day, and no AC, we needed helped. Called a couple of other places,…read morewhich either didn't answer, or were charging too much for a weekend visit. We called Guy, who picked up immediately, took down my address, and was here in less than half an hour. It's the same issue we've had in the past, a cap blew, which it does every couple of years. Guy replaced it with a better part, replaced another cap which was getting ready to go, and had us up and running cool air again within 20 minutes. Guy's price was very reasonable and he provided better service and a better value than all the BIG firms which we've used in the past. I would highly recommend Guy, he's knowledge, professional, and he's local, and for me that makes a BIG difference, I'm supporting our local economy which helps everyone. Give Guy a call before you call the BIG firms, you'll get better service, have the work done right the first time, and save money!

I would like to write a great review, however I have a spring and fall service check contract with…read morethese guys and when I called yesterday to schedule my fall service I was told they're no longer in service. They up and retired, with no notice and are not honoring contracts that have been paid for!!! We already paid for this service, about $ 300 bucks and only got the spring service check. I'd really appreciate it if someone from this company calls me, because the phone number's I've so far found are disconnected or connect to a different company. What happened to you guys? Where is my service or refund?

These guys are great! I call when there is an issue and they show usually same day or next business…read moreday. The prices are great and they are in and out as quickly as they can. I have never had an issue with the work performed. I would recommend them to anyone. Great service and a great company.