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    TaylorMade Roofing

    3.7 (3 reviews)
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    Services - TaylorMade Roofing

    Gutter cleaning

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    First Star Exteriors

    First Star Exteriors

    4.1
    (9 reviews)

    I hired First Star Exteriors in September 2020 to install a new roof and fix attic ventilation…read moreproblems noted in my inspection report. Their solution was to add two turbines to prevent heat buildup and future damage. In late 2024, I discovered a leak in my kitchen ceiling. First Star immediately blamed my solar panels, but my solar company confirmed the leak was nowhere near their system. Soon after, another leak appeared in my living room ceiling where no panels exist. An independent roofer later confirmed that the attic ventilation was not properly addressed, the roof decking is compromised, and there are now five separate leaks. The results have been devastating: costly mold remediation, multiple ceiling repairs, and two years of mold-related health issues. This is exactly what I paid First Star to prevent. To make matters worse, I've called and emailed repeatedly--including to the Director of Operations and the owner--for over six weeks without a single response. First Star not only failed to deliver on their promises but left me with tens of thousands in damage. I would strongly warn others not to trust them with your home.

    Their salesperson, Jaxson, was fabulous - 5 stars. He was responsive, patient, and a good…read morecommunicator. Their install crew was solid - 4 stars. They worked hard, got the job done, and addressed minor issues as they came up. However this company's downfall is their production/scheduling coordinator - 2, maybe 3 stars. Terrible (no) communication, scheduled workers without coordinating with the home owner, and unapologetic about errors made (I could go on and on...). It took nearly 5 months to complete our project! Unfortunately, we would not use them again because of this.

    Brown Boys Roofing

    Brown Boys Roofing

    3.5
    (10 reviews)

    Brown Boys did a great job fixing a buuble in my roof! I noticed the roofing start to pop up like a…read morelittle bubble in spots. They diagnosed that it was just some decking that wasn't installed correctly. They repaired the decking and replaced the shingles.

    TLDR: I hope for a good end result but this has been a bad experience lacking consideration and…read moreprofessionalism. I am incredibly disappointed in the lack of communication, expectation for me to eat costs after agreeing to an increase in price twice (I didn't argue.), this is negatively impacting my income, and I still have no roof installed. I signed a contract for a roof replacement on 3/25. Since then there have been two additional cost increases to the contract due to missing materials, and incorrect measurement of the size of the roof. Multiple specific requests to be notified of when the install date is have gone unanswered. I work from home and will be unable to schedule clients for that date, so need to know in advance. I have been incredibly clear that this is important and I need a specific date. Yesterday I was informed the roof above the front door could not be installed because of the condition under the metal roof. This may void my homeowners insurance for future claims on that section of the roof and is not at all what was agreed on in the contract. They offered to repair the metal roof flashing, and leave the hail damaged metal. Additionally I was told that I would not be receiving a refund on the materials for this portion of the project because the company has had to "eat costs" on my project. Still don't have confirmation on an install date other than "Maybe Monday or Tuesday."

    TaylorMade Roofing - roofing - Updated July 2026

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