I actually used Donald several of times but forgot to leave a review. Once was for my infinity gear…read morewas stuck he was able to order the part and fix it asap. He also helped my husband too on his truck and this time my rear signal and lights were out. He was able to diagnose the issue with the bulbs as well as explain what went wrong. I had one of the bulbs correct but still needed another one and he was equipped with the missing bulb I needed. I got my full value in services needed. Very reasonably priced! He was knowledgeable and very professional. Communication was very good and I just need one more thing fixed and he will be called to finish the job (waiting on a part). The HUGE convenience is that he's mobile and comes to you. This saved me from a potential traffic ticket if I didn't get those lights fixed. Mahalo Donald (DKG auto trucking services). God bless

We found the most amazing mobile mechanic super close to home. True Aloha Spirit from a honest…read morehardworking local who know was extremely knowledgeable and helpful. We had called inquiring about his services and explained briefly over the phone what the problem was with our truck and that we wanted to have him take a look to see what could be done to fix it He was informative, explained his diagnostic fee, sent us an invoice via email and scheduled an appointment in just a few days. He also explained the diagnostic fee went towards any repair balance, which I thought was such a phenomenal thing!! His communication was completely thorough letting us know when he was nearby, and felt like throughout the entire process he constantly communicated with us next steps, status etc. Communication is a HUGE factor to me, in exceptions customer service because it keeps the consumer in the loop and establishes a firm amount of trust in someone doing a service for you. Prior to him coming out we provided over the phone make model VIN year and Donald explained he was going to do some analysis on the car prior to coming out to see usual car maintenance by this age of this vehicle etc. I have NEVER been asked that for any type of repair work, at any shop etc. The willingness to do research on this specific car, made me feel like he was customizing this experience just for us!! Who does that? We were already off to an amazing start!! Upon arrival to our home Donald was completely thorough, we explained what we experienced while driving the truck. He briefly discussed a few possible issues it could have , then jacked it up to take a look. He ordered the parts we agreed upon a return time and true to his word he returned and repaired our truck. We test drove it to ensure the issue was resolved and it was like there was never a issue in our truck to begin with I find it extremely hard to find auto mechanics to be honest and not charge an arm and leg for there services and I am so happy to have found Donald's services. If I could give him 12 starts out of 10 I would!! He was honest, knowledgeable, informative, and the most important thing was the job was completed and our cars working perfectly!! Can't thank you enough Donald, going to be recommending your services to anyone who may need it!!!

Custom Auto repair has worked on multiple of our family vehicles from oil changes to a valve cover…read moregasket change and suspension work on my Tacoma. They're a no nonsense local business that lets you know the cost of the parts, labor and tax to be transparent and up front!! They have always been honest about what's needs to be repaired and what is optional or not needed to be changed. Couldn't be more thankful for a solid local mechanic!

My breaks needed to be checked out and replaced ASAP because it was super loud with the grinding…read moresounds. Very worried about safety & more damaged to the car. Called around, and this place was able to book us the next day! I got the text of the location and time the day before. I love that because you won't get lost on the day of. I also asked about estimate cost & she was able to send me that. The communication is there and very much appreciated. Jamie was friendly and welcoming! & love that they had a spacious waiting area with nice clean bathroom. I felt very comfortable as I wait for the car! The wait was way less than 2 hours. Got the break pads and rotors done. Very happy with the outcome! Felt super safe driving the car again! I highly recommend this place to everyone that needs car service!

Always such great & fast service! My #1 place to get safety checks on island. Super reliable team.read more

This is my.. 5th time coming to this location in just over a year for safety inspections of…read moremultiple vehicles. The employees here I've interacted with have been kind and even helped scrape a sticker off.

Appointment or not dude comes in when he feels like. Don't waste time. If you say you open 10am…read moredont have your guys come out at 11am saying you coming in at 1pm

We love coming here. Awesome service, you get what you pay for. Not being ripped off. Can always…read morecount on them to get our business handled. It is a very long wait sometimes, so call and make an appointment. That way you get the service requested in a timely manner. They never disappoint.

First off, I'm so grateful for Dansen and his amazing Team both in the Office and his Technician's…read more 5 Stars!! I had issues with starting my car for a couple of weeks. I wasn't sure what was going on, but I knew it had to be looked at before It got worse. I contacted Dansen's Auto Repair and described over the phone what I've been experiencing. I go to Dansen's for safety check and oil changes as they always do excellent work and the prices are affordable. They were busy, but let me know it was OK for me to bring my car in and they were going to look at my car once they were done taking care of the automobiles they were working on at the moment. The narrowed it down to my starter, contacted me and ask if I wanted to move forward with replacing the starter. I said yes. They replaced the starter, tested it and contacted me to let me know. that my car was ready to be picked up. They finished it sooner than expected. I was so happy because my car gets me to frequent doctor appointments and physical therapy. I cannot Thank Dansen's Auto Repair enough for all of their hard work, honesty, excellent communication skills in the office and their amazing Technicians. I encourage everyone to support this outstanding local company. They'll take care of you every step of the way. So grateful that they are located right here in Waianae. Mahalo Dansen's Auto Repair!

Ripoff. Quoted me $2300 for brakes for my Altima, literally twice as much as any other mechanic…read more Plus they make you pay $200 for the inspection (before telling you how much the cost is) so you're paying $200 either way. I bet these guys make all their money charging for inspections and not actually repairing because nobody would actually pay their ridiculous prices. On top of that, they found a bunch of other things wrong with my car, and said total for repairs would be around $7k when I just went in for the brake job. I bought my car for 8500 total 7 years ago. So yeah, upselling up the A, and high pressure tactics. Come here for a safety check though, they always pass you, they don't really care, anything else, go somewhere else.

Very rude, worse customer service even from the owner. They treat you like they don't want your…read morebusiness. Oh well you guys lose money. If you want safety check to down the street by 7-11 to 808 safety llc.

Helper told me to come back after 1030-1100 am for a safety check because owner wasn't in. Went…read moreback to shop at 1115 and saw the helper and he notified the owner of me wanting to get a safety check. I've been coming here for years and owner said no not right now and sat back down. Poor customer service and no communication between the owner and helper. Most definitely won't be back!! I hope you the owner reads this and reflects on his poor customer service!! I'd give you 0 stars if I could.

I ran into a punctured tire Saturday evening when all shops were closed and didn't have a spare…read moretire either. Patrick and his brother were able to drive all the way to my car and get the tire patched! He was very communicative, friendly, and went out of his way to help out. I would highly recommend!

Pat attempted to replace a water pump for my boyfriend & I. Yes, I do mean attempted. We had…read moreassumed the job had been completed satisfactorily, however I am so glad that he double checked before it was driven with God forbid the kids in the vehicle. For starters, damage was done on multiple parts because of his lack of appropriate tools to remove said parts. Bolts were missing in numerous areas. Belts were left loose. His initial responsiveness was great. He called back within a few minutes of leaving a message to schedule an appointment. When we called & texted after finding the above problems, he refused to take responsibility & actually blocked our number. It took a little detective work to track him down, but we were able to eventually get our money back. I'll give him that his prices are very reasonable, but you literally get what you pay for.

Terrible customer service!!! JTW Mobile Auto Repair deserves 0 doesn't show up at all or message…read moreyou saying won't be able to come out. He's just a No Show person!! Would not recommend this mobile service.

I own an old '05 Toyota and one morning it wouldn't start. Luckily I was in walking distance of an…read moreauto parts store. After some help from the parts store employee we found that my battery wasn't holding a charge. I bought a new battery and alternator from the store and asked for a referral to a mobile mechanic, they gave me this card. Josh answered the phone immediately and agreed to come all the way out to Makakilo from Mililani where he was at the time, his price he quoted me was very fair. He arrived at my house within 30 minutes and immediately got to work on my car. There was an issue with the part, the girl at the store sold me the wrong part . Josh offered to drive all the way back down and exchange it. He came back with my change and agreed not to add to the original quote he gave me. My car is running great and I may even hire him again for other maintenance services! I recommend him to anyone in need of mechanical work. So convenient to just stay home and have a mechanic come to you!

They failed my safety inspection by lying about my tint, even though it's legal. Completely…read moredishonest and shady. Stay away from this place.

I called to schedule an appt for safety check. Guy on the phone said to come at 1pm. I arrived at…read morethe shop at 12:30-12:40. The guy said the boss wasn't in to come back at 1. I returned at EXACTLY 1pm and saw there was a car in the garage so the guy tells me that as soon as this car is done I could pull in. I waited maybe 10mins. The car pulls out and the guy waves me to come in. He guides me all the way into the garage and takes my registration and insurance cards. He begins walking around my vehicle looking at my car and checking whatever around the car. At this point it's 1:15pm. He walks into the office with my paperwork and Immediately comes back out and tells me, "Sorry..we're going on lunch". I was like, what? You told me to come back at 1. I was here before 1. And mind you, I took off on my lunch break to be there at 1pm because this is when I was told I could come. I'm not sure why they decided to take a lunch break when I was there when they told me to come. I'll never come back to this place for anything.