Buyer beware! This shop sells VERY expired Vapes (ELFBAR brand) without making it clear to the…read morecustomer they are expired. On Jan 9, I purchased 4 ELFBAR vapes and discovered later they were 18 months and 28 months EXPIRED. I called the shop, spoke to a female who identified herself as the Manager, and I requested a refund. I also pointed out that in the State of MN "Vape shops are NOT allowed to sell expired vapes". She refused to issue me a refund, and then went on to say they WERE allowed to sell expired vapes as long as they tell the customer they're expired, and the customer agrees to purchase an expired product. I told her they certainly did NOT advise me these were expired, nor were they displayed with any signage within the display case indicating these were OLD and expired. This is clearly a case where the business knows they're engaged in deceptive practices and even when challenged, they're unwilling to do the right thing or even back down from defending their deception. Buyer beware.

TLDR: Would've been a loyal and repeat customer if this had worked out…read more When they say their return policy is 24 hours, that also means EXCHANGES. Bought a new device here a few days ago, COMPLETELY stopped working two days later. Went back to try to exchange it. Nada. Offered 30% off another product - gouging for money. They need to be way more transparent about returns + EXCHANGES. If you shop here, you run the risk of throwing money down the toilet. I will never go here again. Not trustworthy. LONG READ: I have been an avid ecig smoker/vaper for over 5 years. My boyfriend went in here about five days ago and surprised me with a new piece from this store. He was warned that there is a 24 hour return policy - as I completely understand how returns cause loss at these establishments. It worked great for the first day. We had to leave town the next day for the holidays. It stopped working. Completely. The thing was completely dead. Even though it was fully charged. Never dropped it or dunked it in water or anything. Now. I am not saying that the defective item was the fault of this establishment. My boyfriend finally had the chance to go over there and ask about EXCHANGES which they failed to tell him when they warned him about the 24 hour return policy. I have worked in retail for many many years and the return policy is always different than an exchange policy. I wanted the same exact vape device in the same exact color or another color or even a different vape device of the same or similar price. The best they could do was offer 30% off of any other device. I am severely and wildly disappointed. I don't care if they are "knowledgeable" or "friendly", they're salespeople. They will tell you that any vape they have in that store is great. That's their job. The other part of their job SHOULD be adequate redemption for a faulty product. And I will say again, I fully respect the 24 hour RETURN policy and the communication of that. But I fully resent what was not said about exchanges or even store credit. My boyfriend lives in WBL and has been bugging me about coming here for weeks because he heard it's like the best place ever. Never ever will I go to this establishment ever, ever, ever. AND I do not recommend anyone else go here either unless you want to be scammed and buy things that have absolutely zero warranty from a place that will take absolutely zero responsibility for defective items that they sell.

Quick, friendly, and helpful. Went to pick up a Novio 2 and coils, signed up for membership, they…read morehave a cool reward system, check is out!

Friendly, great service. Convenient. Wide selection…read more Competitive pricing. Will return.

I've been trying various tobacco shops in my area, and this shop is great! Right now they have…read moretheir exterior windows boarded up, but don't let that deter you from going in! The staff was so helpful and greeted me right as I entered. I was looking for delta 8 products and the employee was super helpful and assisted me in purchasing a delta 10 product as well as delta 8.

This is the best place as far as tobacco shops go hands down I would like to thank the owner's son…read morefor his help he not only helped me find something better than what ie was looking for he educated me on vapes great j job Junior

I went in looking for a new pen for my cartridges I got that aren't standard sized. It was a quick…read moretrip in I didn't know id have time for so even tho they tried to help, I'm going back with the cart so we get it right. I used to be a registered cannabis patient so I wanted to see what gummies they had and Aya was so amazing! She took her time sharing her knowledge about each, showed me the best pricing she could do, and because of her, I left with 8 packages of really great products. I'll keep needing more medicinal doses but based on her service today, I'll keep going back for more!!

Just moved to the area from Jersey in September, and was definitely feeling pouty leaving my old…read moreneighborhood, where everything was a stones throw away, including vape shops. I was partial to the lava 2 vape sticks and pods (the juul type one not the disposable stick), and was disheartened when I couldn't get that out here. I've been to this shop a handful of times now, and they helped me find a vape I liked even better the first visit (swift icon), which they were unfortunately out of my 2nd visit, but then recommended oxbar, which I was not disappointed with. The next time I went they technically had the one I wanted but the shipment hadn't been opened and stocked yet, so I was going to settle on the backup they recommended and the 2 sales people were so nice they asked me if I could wait a few mins and went and opened up exactly what I wanted and started whatever they're process is, in order for me to be able to purchase my preference. All the sales people ive encountered have been super helpful, and I've sincerely appreciated their honesty in their opinions on the vapes, flavors, and what is an exact match to what I'm looking for or pretty damn close. Also appreciate that they've never tried to sell me a more expensive vape just bc they could and really try to match the product to the customer's wants not just move the most expensive off the shelf.

The staff is always extremely friendly and engaging! I never feel rushed if I'm indecisive about…read moreflavors. They are more than willing to answer questions or give feedback on a product.

Service selection and value! The gentleman are always fun and friendly, usually well informed on…read morethe products and always quick to answer questions

Rich is fantastic to work with. He does outstanding work. I have worked with him twice so far and…read moreI'm looking forward to working with him on a few more planned repairs. You will be absolutely 100% satisfied with his services, I know I was. Thanks, Rich!

I used to shop at Tobacco Road, but alas they have been out of business for years. I used to smoke…read moresomething called Sweet Virginia. They not only remembered and knew what it was, but they have something so close it is a wonderful match. A great shop, lots of good stuff. Good pricing too. Good tobacconist shops are hard to find and a real treasure. This shop makes the trip to Minneapolis worthwhile.

Great place, friendly helpful staff. Excellent selection of cigars and tobaccos. Reasonable prices…read more Nice lounge. Definitely recommend.

Hung out here with a couple of friends to enjoy a stogie and watch the NBA Championship game. The…read morehumidor has a wide variety of premium brand cigars at great prices. There are several flatscreens throughout. There are 2 main seating areas. Soft drinks available for purchase and all the accessories you need for your cigar experience. The staff are cool and helpful.