Very disappointed with this company. I called at about 8:30 in the morning and made an appointment for 5:00 that afternoon. I arrived at 4:50 and both Barbers had people in their chairs; no problem, still 10 minutes before my appointment so they have time to finish up. 5:00 and they're still cutting hair, 5:05, 5:10, and they still haven't finished. And neither Barber had said one word to me during this time. No, "Can I help you?" or ANYTHING. At 5:15 when they were still snipping away I decided I had wasted enough time and walked out. Their website say that appointments are recommended, but what's the point if they don't keep them? Or maybe ask if you have an appointment when you walk in and say that they're running behind? Horrible customer service, and I will never go back there again. read more