Newport Landscape created a stacked boulder water bubbler and an attached "dry creek" at my…read moreresidence which came out beautiful! Their crew (Will, Dave, Russel, Trent, & Jarrod) were all top notch & highly recommend them!!!

I don't have enough time to fully detail my experience with Newport Landscaping, but I can…read moreconfidently say I would never give this company another penny. I hired them for roughly $100,000 worth of residential landscaping work (no hardscaping, just grass, mulch and planting), and the results were extremely disappointing -- both in workmanship and customer service. The experience deteriorated to the point where I had to threaten legal action and report them to the Oregon CCB for breach of contract before anyone took my concerns seriously. A few highlights from the experience: * The project manager showed up to my property multiple times smelling strongly of alcohol -- on the rare occasions he actually came to the job site. * The professionally designed landscaping plan we paid for and provided to Newport was not followed. Major deviations were made without approval, which created unnecessary issues throughout the project. * Their estimate severely underbid the amount of mulch required for the property -- by more than 40 yards. This caused delays, frustration, and obvious concerns about the competence of the planning process. * Coordination between Newport Landscaping and Thompson Pump & Irrigation was terrible. I essentially had to act as the general contractor myself just to get the irrigation pond functioning properly, and it took months to resolve. * Jana, who I believe is an administrative manager, initially came to the property, listened to concerns, and assured me they would make things right. Unfortunately, nothing meaningful happened until I began threatening legal action and filing complaints with the CCB. There's far more I could say, but the bottom line is this: this company appears far too large and disorganized for the level of professionalism they advertise. Even some of their own employees openly complained about the company and management while on-site, which frankly is embarrassing. Read the 1-star reviews carefully. You may get lucky and have a good experience, but you may also end up deeply regretting your decision like I did.

They performed the winterization of our system in a timely manner. The reservation process was easy…read moreand the couple questions I had, Jerry answered them quickly via email,

Jerry has been my go to winterization person since moving to Bend. He now handles both of my homes…read moreand I have always been satisfied with him and crew. Jerry does a great job

We had an uninspiring side yard with a lot of potential but no clear plan. After meeting with…read moreseveral firms, we hired Alex and Dan, and it was the best decision we made. They listened to our ideas, understood our vision, and offered creative solutions that really elevated the space. They handled every bit of the work themselves, and the attention to detail showed in everything they did. The result is something functional and beautiful that we actually use and love. On top of the great work, they were easy to communicate with, stayed on track, and genuinely cared about getting it right. The pricing was fair and transparent throughout. Our yard went from a space we avoided to one of our favorite spots. We are so glad we put our trust in Alex and Dan and would recommend them without hesitation.

Second time ive tried to contact and they wont respond to my inquiries. I guess they dont need more…read morebusiness.

This company wanted a $200 deposit just to meet and discuss my landscape project. This was not $200…read morefor a bid or any work. It's literally their fee just to meet you in person and see your project!

Incredibly incompetent. We brought them out to bid a…read morebackyard project and they didn't listen to anything we asked for. Wasted a significant amount of our time, then turned around and were dishonest about pricing. Would not recommend.

Terrible at communicating. They don't listen and gaslight saying you requested plants that you…read morespecifically told them you do not want. Find someone who cares about what you want and isn't just trying to run the cost up and move on to the next project.

A homeowner, I am really impressed by the personal dedication these folks have to getting stuff…read moreright. It obviously bugs them if things aren't perfect. Unfortunately, like most businesses right now (May 2022) they face labor shortages and consequently, there are limits to what they can do and when. They just came out to my place for what I thought was one problem, which was actually several, owing to a weird vestigial part of the piping system. They got everything working well. Previously, they installed a gorgeous gabion for us. Finally, I prefer to patronize companies that employ a variety of people, w/o discrimination. I was pleased that a tech was female.

FOLLOW UP - Here is a photo of a message the owner sent in response to this review…read more --- If there were negative stars to give this landscaper they would take them all. Super super unprofessional. Stephanie Sherfield is one of those Gen Y'er that cannot pick up the phone and have a professional conversation. All she can do is text novel length messages! More importantly she does NOT have any experience to be an office/project manager - does not understand anything landscape. This company demanded $100 payment just to receive a quote to do the job. $100 for an estimate not even to secure the work just a bid to do the work. Who does that? AND the owner Jarrod M. Levin, asked him to step in to take over the work. Just as incompetent. Bottom line - Don't waste your time or monies with these idiots.

Absolutely love the crew that did a complete cleanup on my property! I waited way too long and was…read moreoverwhelmed by the amount of work it needed. My yard now looks like it was never neglected, but professionally maintained all along. I am definitely calling these guys back in the fall.

Springtime was engaged by our plumbing company to excavate the water line from the meter to the…read morehouse in preparation for running a new line. Excavating for a water line is a big job because of the burial depth code requirement. The good: - Two hard-working guys dug an excellent trench fairly quickly, including a tunnel under our foundation. - The same two guys promptly filled in the trench and resodded after the line was inspected by the city. - They spruced up the place from accumulated yard debris after finishing, including much that had nothing to do with the excavation. - One of them came by on his own time on the weekend to check on how we were watering the newly laid sod after the trench was filled in. The not so good: - The plumbers had marked the path along which the new line would run. When Springtime's folks showed up later, they thought differently and trenched a slightly different path. They ended up having to do some extra digging to get back on the path the plumbers wanted. Although this extra work wasn't on us, we ended up with a bigger patch of new sod than we would have. Communication could have been better. The bad: - In the course of digging, two irrigation lines were cut. This is to be expected. Also to be expected is them repairing the lines. One damaged line was left open (not recovered with dirt and sod) in anticipation of someone coming by the next day to do the repair. Didn't happen. Nor the next day or the next. I ended up repairing the line myself. The second break was not even pointed out and was covered over. That break was discovered the next time we activated the irrigation system. We had another irrigation company do the repairs there. All in all, A-OK. The line breaks weren't a big deal and the trenching was done quickly.

Jack (and others) from Springtime has been taking care of our house for 15+ years. They are always…read moreon time, friendly, and do a fantastic job. They keep up with our sprinkler system (turn on/off and repairs), haul-off yard debris, and other landscaping tasks. I highly recommend using them for any of your landscaping and irrigation needs. Recently, Jack fixed the old section of our sprinkler system, which was a giant task. After a couple of days of hard work, we are up and running with an updated system and we couldn't be happier. We appreciate his diligent work!

Best landscape service that I have encountered in Bend!…read moreScope: remove existing (aged grass / poor soil) in a large yard and install new soil, sod, aspen root barrier, and improve irrigation grid. Quality: the final result transformed my yard from being an eyesore and almost unplayable yard for children to enjoy to what is now a lush, green, beautiful space. Team: both the removal and install team led by Michael M in conjunction with the irrigation expert Codey have been nothing but excellent in their work product. Value: the cost given the work involved and scope was competitive and fair! Process: the pre-evaluation / walk through process in addition to the follow up and support have been superior to any other experience I've had in the landscape services business. Communications: both Michael and Codey have been available and supportive throughout the project and on going support. Knowledge / Expertise: the leaders knowledge and expertise ensured a successful plan and execution of deliverables.

Just completed an irrigation project with Mt. Sky in Bend Oregon. The team led by Codey to include…read moreDaniel, Julio and Haziel, did an outstanding job scoping the project then executing a solution to fit the need. Follow up has also been stellar. I would highly recommend this team should your irrigation needs exist. Well done!

We had prompt service from this company. They responded to my request with a clear confirmation of…read moretheir arrival to perform the requested service. They kept me well informed of when the service will be done. Sergio was very kind and respectful. He finished the job quickly but properly. I highly recommend this company.

I bought my first home and looked like the yard hadn't been taken care of for years. It was so bad…read morethat when I started working on it I realized that i needed professional help. Eddy came to look at it and within minutes he already knew what needed to be done, how long it would take, and how much it was going to cost, which it was a great price. They came in on a Friday morning and by Saturday evening my ugly, dead, embarrassing yard was no more. They installed a 10x10 pavers patio, a two zone sprinkler systemm, and brand new grass around my house. The crew members were friendly and professional. I couldn't even recognize my yard!!! Look at the pictures below and you be judge. Thanks RAM!!