These guys are terrific. great workmanship, efficient friendly competent staff. could not ask for…read morebetter service.

The Offords are a plumbing dynasty in Gananoque. We have had two plumbing "emergencies" and both…read moretimes they came out quasi instantly and fixed the situation immediately. Their prices are beyond fair and the quality of their work is absolutely top notch. Offord plumbing were recommended to me and for that I am immensely grateful. I can sleep knowing when I have a plumbing issue, people who actually care are going to show up. Keep up the great work guys!!!!

the new reality: ZERO rating. Sorry to say...As they let us down, at the worst possible time, when…read morewe had water cascading down from the upstairs, and after we reluctantly called another company for help, they out of, so some kind of angry outburst, further let us down as a loyal customer for many decades by insulting us even further, by saying they would no longer service our plumbing needs. We were cut off and they seem to arrogantly take pleasure in cutting us off. Why? We did nothing wrong! Any home owner with the same predicament, would have done the same thing, We liked Leon (the founder we think) and generally liked most of their prompt service and were shocked by their lack of understanding in this serious situation, lack of professionalism and zero empathy, four our dilemma with water pouring down to our first floor and below. We did nothing wrong, as they indicated that they would not be there for at least three hours, and with damaging water everyone know that every moment counts and damage could have been extremely bad. Our feeling is that we had no choice, but to see if another plumber could help stop the flow, and save the day! 1000 Island Plumbing came in 15 minutes!!! Solved it quickly! Whew emergency over! I waited many, many months to post this, as they used to be a Triple A company, for us over the years, with the founder always going the extra mile for us, on the various plumbing events we had. We felt nothing but good will towards them, but this seemed totally unfair on their part. We wish them well...

Reabel's scheduled our repair promptly, arrived on time and completed the job quickly. There were…read moreno unpleasant surprises when we received the bill. We'll definitely call on them again!

We had them run a line for our hot tub. They did an amazing job doing the trench and wiring. Top…read morenotch value without compromising quality. Highly recommended!

I wanted to express my sincere appreciation for the outstanding work Sean and his team recently…read morecompleted. Their dedication to their craft, responsiveness, and attention to detail were evident throughout the entire process. They installed a completely new roof for me and even went above and beyond by fixing my porch and replacing a few missing shingles. Their commitment to quality and customer satisfaction truly stood out. I will definitely be using your services again in the future. I'm saving to fix that back porch and a few windows.

I am NOT one to do this because I also work for a small business. However, when someone is so…read moreegregiously out of line it surpassed unprofessionalism into the realm of pure disrespect it's important that people know. As most of you know my parents are retired and are in the process of placing their house on the market so they can move south to Tennessee. Things need to be done in order for the house to be placed in its best condition to ensure my parents get the best bang for their buck when it comes to the property. For the most part they have done things on their own, painting rooms, replacing floors, etc. However, given my father's age he reached out for help to deal with the siding of the roof and soffit's. This is where it gets ugly. My parents hired Top Notch Contracting to come take care of this job. Dad had some appointments out of town, so the work was left for them to handle with nobody on site. Today these guys showed up (unannounced) didn't check in with my parents to say they were on site and just started to unload their equipment. My dad went out to discuss the issues he had with the various mistakes that this "contractor" has performed. Upon the discussion Sean was IMMEDIATELY dismissive. He told my father that the work was sound, made excuses for the mess that was left behind, and tried to brush aside the various damages that had occurred from the job. When my parents attempted to bring the issues, they had with the work to Sean's attention he responded with "It doesn't matter what I did you would've bitched about it anyway". At this point I advised my father to just leave the conversation and send this "Contractor" on his way. At that point the employee Sean told me to shut up and "not talk to his boss". I informed him that he was on my parent's property and I was allowed to speak candidly. This person then stepped onto the road and said "I'm not on the property anymore come say that to my face!" Never, in my life, have I been treated so aggressively and disrespectfully by a business. I expect that kind of behavior from the teenagers at the Ice Arena but I was taken aback to have that happen in my parents front lawn from a contractor. At the end of the day I am writing this to warn everyone that: A. This company will not stand by their work and will be combative if you confront them about your dissatisfaction. B. The owner of the company allows his employees to belittle and verbally assault his customers without consequence.

Best servce around, I highly recommend City Rooter to everyone. A professional and friendly…read moreservice. I am totally satisfied with the jobs they have done for me. A business that works for and with you!

JMS Mechanical Contractors / City Rooter is a very professionally ran business. I recently called…read morethem to work on some problems with the pipes and drain in my basement. There was also some roots that had to be removed and cleared from my pipes. The work was done in a timely manner. I was informed throughout the process about the damage and expenses. I was able to look at the high tech camera that was placed in my pipes to see the roots and blockages that were causing all the problems. I would highly recommend this business to anyone who wants excellent work for an affordable price.

I requested some advice on updating my tankless water and infloor heating system to glycol. They…read moreasked the right questions to ensure I got the best product that would suit my needs. A effort of trying to use some of the old components was extremely cost saving . They came on time finished the job , and cleaned up , were a friendly happy bunch and very professional. made the whole process very easy. Thank you Frank

A big shout out to Dan from Trailer Boys in Delta, Ontario. He was recommended to us because we…read morehad an electrical problem could not move our trailer. Our only option was to call him as he provided a road side service. He arrived on time as promised and on a saturday to boot and went right to work. In about an hour he had the problem diagnosed and was making repairs. He is a down to earth repairman who didn't try to over sell or confuse his customer but rather focused on the problem and had it repaired in a timely manner. Technicians of his caliber and honesty are rare and hard to find but he definitely is knowledgeable and honest when it comes to repairing trailers. I would recommend his services to anyone in the area without reservation. Thanks again Dan!

Such great service! Dan came on a Saturday afternoon helped repair the stove in our summer…read morekitchen. Last year he replaced our awning, such a pleasure to do business with, highly recommend TRAILER BOYS!!!