Unresponsive/uncommunicative office staff that were so unprofessional that I decided not to sign with them despite being in love with the property. First I was cancelled on 5 minutes until the first scheduled showing time. I was told twice throughout this process that I would have 24 hours from the time my application was approved to pay a security deposit to hold the unit for 2 weeks until a lease was signed. Once they called me and told me I was approved, they informed yet again that I would be hearing from Tammie or Tara about a docusign and I did not hear anything back from them regarding this security deposit even after emailing well within the 24 hour period, and leaving 2 voicemails. 11 days later (at near end of business day before the move in date they assigned me) I drove to their office, and had to knock loudly on their locked door 3 times (despite their hours saying they were open) to get someone to come to the door and answer my questions. Nothing seemed to be prepared for my lease to be signed and I had been in the dark about the security deposit and was unsure if I was ever going to hear back from them. They were claiming I would owe a double deposit due to recently switching employers DESPITE one of the ladies there requesting I send them the signed offer letter for my employment to avoid having to pay said double deposit. I understand that this is a standard policy, however I was requested to send this offer letter as an exception to the rule and this was not communicated within the company. I could have easily gotten a co-signer to avoid having to pay this double deposit had they just communicated this to me at any point before the DAY BEFORE I was scheduled to move in. I was supposed to move into this very nice condo apartment today and after this experience I am no longer interested in working with these people so I will not be signing my lease. read more

very unprofessional, unethical and just downright bad business people. gas leaks, black mold, electrical issues and plumbing issues with a septic system they did not even know was on property! this is a licensed missouri realtor broker!! we are told by tammy and tarra ueligger (broker of record) that there are no issues to correct even though ameren ue red flagged the property on 3 occasions, aling with multiple written repair requests over the last 90 days since move in have fallen on deaf ears and never answered. this is a boone county rental property where there are no ordinances nor laws being upheld in regards to livable fair housing. i contacted mrec, mar, cbor, mo attorney general, boone county health department, city of columbia neighborhood services, boone county housing authority, n boone county commissioner janet thompson... all said they cannot do anything, no avail nor solution because there is absolutely no regulations nor governing entity for boone county missouri residents! read more

Warning! Do not rent from this company. I have lived at one of their properties for a year now. Constant problems with lack of maintenance repairs and the rudest people you will not want to meet. My roof has been leaking for 7 months, their idea of a repair is to slap some paint up. Multiple complaints that have gotten no response. My home failed inspection by the city and they could care less to resolve the issue after we have patiently waited for over 6 months. Here are just a few of the issues: leaking roof, exposed subfloor in bathroom and kitchen, expired fire extinguisher, front door falling off the hinges. After waiting months for repairs, we hired professionals to accomplish the tasks they won't respond to and they refuse to reimburse as per the lease agreement. The receptionist, Ashley, will actually yell and hang up on your calls. And the manager, Tarrah gives no responses back to your complaints and actually has family members with her same last name leaving them 5 star reviews! I totally expect to be taking them to court over my security deposit as they are notorious for fraudulent charging tenants for ridiculous repairs after move out. Luckily, I have all my reports from the city inspector, photos along with my online maintenance requests to insure a winning case. read more

Don't do it! I lived in a property for 4 years with NO problems, until I moved out. I am fully aware of what it takes to refund a deposit, and I fully expected to get mine back. I cleaned the 4 bedroom unit meticulously and repaired any damages myself; I wiped down every single surface anywhere, pulled out appliances to clean under them, swept cobwebs out from closet corners, spread grass seed on a bare spot in the yard, removed every bit of personal property and trash, replaced burned out light bulbs, replaced a broken screen and a broken toilet seat, replaced the stove burner pans...the list goes on and on. I even left a copy of my original MOVE IN inspection, which they had lost, and which I had documented every single little thing, including "needs paint touch up" in every.single.room. To my surprise they not only kept my security and key deposits, but billed me for over $1000! Almost $1000 for painting...not fresh paint when I moved in, lived there 4 years, NO actual damage, and I had documented the need for touch up on my move in form. Charged me $250 for cleaning, and several other stupid things. So I took them to small claims court, and they did the most pathetic job defending themselves. It was laughable, their lawyer was shaking his head in embarrassment. Their move out inspection (which they did NOT give me a date and time for, even though they are required by law to allow tenants to be there) did not specifically indicate any need for cleaning or repairs! Their move out photos were NOT EVEN OF MY APARTMENT. They could not produce any documentation of repairs, couldn't say exactly what they charged me to clean. But I had move in AND move out photos. I had a my move in inspection and a list of things I cleaned and repaired when I moved out. I had witnesses that had helped me clean and move. And guess what? I WON. I got a court ordered judgement for my deposit back and it was paid shortly after. But overall it was NOT worth the headache or uncertainty, THEY ARE CROOKS, predators, and will take your money and then some just because they can. They don't follow the laws regulating landlords, they don't have to since hardly anyone ever holds them accountable. Oh, and one of the only good review I found, from Tarrah... of course she'd give a good review, she's the 443STOP manager... read more

If you are looking at renting through 443stop, PLEASE reconsider. The property is not worth it for the way they treat their renters. We liked the house, but every employee at 443stop was rude and defensive whenever they spoke to us. To top it off, they notified us that our home was for sale via text message. When we called and said we renewed they were wishy-washy about the details and said they had no information. They scheduled 1-2 showings every single day, including weekends, without giving us warning or caring what our plans were. Then 2 months later they mailed us saying they could not renew our lease... interesting that they couldn't give us a heads up 2 months ago. I am a 3rd year veterinary student. I have lived in many, many apartments, townhouses, and homes. I have never been treated so poorly by a company. read more

Great! Very helpful. I rented from this company and they were very understanding of my situation and gave me a chance. Throughout the term of my lease I had no problems with them at all. read more

Literally the worst experience I've ever had with any company ever. The staff and owner are rude, dismissive based on the age and sex of the tenant (it took my father getting involved to get a response), disrespectful, and show no interest in the terrible conditions of their properties. There are bugs everywhere, it's grimy and falling apart, my shower had a tile fall out and the ceiling is peeling and cracking and falling down. The "new" carpet had stains, the entire place feels like a rape scene in a horror movie, and no one wants to do anything about it. My parents almost turned around, ripped up my lease, and wouldn't let me live there. I wish I had sided with them. Do not rent from this company. They will take your money and provide no service. They are bad people with terrible business practices. read more

TERRIBLE (NON-EXISTENT) CUSTOMER SERVICE!!! The place I rented from 443-STOP was BRAND NEW! When I moved in, I realized that the place WASN'T EVEN FINISHED! The dishwasher was not hooked up and the proper lines weren't even in place for it to be hooked up, which allowed the kitchen sink to drain all over the floor. There also was no washing machine drain line, which means the washer and dryer hookups they advertized were useless. The paint was already splattered, the floor was scuffed and cracked, the weater stripping around the doors did not seal, and the front door did not lock properly. The worst was that this brand new unit ALREADY HAD A LEAK!!! Three weeks into my new place, I had mold growing on my bathroom ceiling. After three phone calls and two in-office visits, their response? Apparently they let the maintenance team know about it and it was thus out of their hands. Nevermind the fact that they are responsible for the actions of the maintenance guys and obligated to fulfill that service. So... I went to the City of Columbia Protective Inspection Division (anyone who rents in the city should check them out!!) and filed a complaint. They came and validated the complaints and filed against 443-stop. If they don't have these issues fixed in 3 days from now, the city will stick it to them. Serves them right. As for me, I'm currently pursuing legal options to break the lease and be refunded my deposit. Saddest part: I haven't even been there 2 months yet... read more

443-STOP was supposed to conduct a background check on tenants. The tenant I got had a history of non-payment, yet she was allowed to rent my house. 443-STOP put a tenant in my house who had an absolute horrid credit history, including a forced eviction (that was handled by 443-STOP's attorney) that occurred just before my house was rented to her. How exactly did she pass the credit screening? Or was a credit screening even done? I have asked this question several times now since learning of her poor credit history, and I have yet to receive a reply. The background check I conducted myself was to simply look up her court history on Missouri Case.Net, a free service. I found that she had been evicted from another property right before getting placed into my home, plus she had other major credit strikes against her that should have made her an unacceptable tenant. When I was searching for a property manager, I had extensive phone conversations with owner Jack Palmer regarding the services provided and the money that would be paid to his company in exchange for renting. He told me at that time that rent is collected, held for about 2 weeks, and then the rent is paid to the landlord (minus his commission and any repairs necessary for the house). In practice, I came to find out, the rent was not paid until at least 30 days after it was collected. -- Jack Palmer made misogynistic statements toward my wife during the course of a phone conversation, using terms like "honey" and "sweetie" as she tried to ask him questions about the eviction of the horrible tenant he placed for us. He told her that, because we were going forward with a court case to evict the tenant, he would not be paying out any rent to ensure that court costs were covered. At that point, no court costs had been incurred, so my wife pressed him on why he was keeping money we were entitled to. He got frustrated and hung up on her. After that, he required all correspondence be done through email. -- Despite my repeated pleas to keep me informed of expenses on the house and non-payment by the tenant (both of which were common occurrences), 443-STOP never once took the time to keep me informed of issues with the house. The only correspondence ever initiated by 443-STOP was from my monthly owners statement. My emailed questions were sometimes answered timely, sometimes not. -- When my tenant was finally evicted, she stole numerous possessions from the house and left owing several hundred dollars in repairs, late rent and late fees. If 443-STOP has done anything to try to recover these stolen items and owed rent, they sure haven't communicated it to me. My wife and I also filed a police report about the stolen property; if 443-STOP has done anything to assist in that investigation, that has also not been communicated to me. -- After the completion of our contract on Aug. 31, 2012, I was still charged for advertising costs for the month of September before my deposit was returned. read more

I rented from this company for two years ending on Oct 2010. We moved into the duplex and it was pretty dirty but we needed a place to live so didn t complain. When our year was up we renewed the lease without too many problems and we paid our rent on time and all that. After our lease was up on the second year we decided to move, had the carpets professionally cleaned and spent close to a week cleaning the place. After the 30 days they sent us a statement saying that we actually owed them for cleaning fees as well a painting the place but would forgive the bill (like they were doing us a favor). I called them and they said I had to give them a letter in writing so I made a long list of things we did and they still managed to screw us out of over half of it. I have rented in a lot of places from a lot of different landlords and property management companies but have never been out right screwed out of my deposit...if I had known this was how they did business I would have just walked away leaving it in a filthy mess! read more

Holy crap, what a bunch of slum lords! Dealing with these people was an absolute nightmare. I would rate this less then 1 star if I could. They seemed really nice when we moved in to our apartment in April of 2011. That July, our AC broke on the Friday before 4th of July weekend. We called their emergency management line. They refused to send anyone out to fix it because "it's a holiday". My husband finally ended up just fixing it himself, after 3 days of not being able to be at our apartment during the day, because it was too damn hot. Almost a week after we called, a handyman showed up asking if our ac was broken. Anything that was wrong with our apartment we fixed ourselves, because the management made it clear they were only interested in taking us for every penny they could get. At one point, we had a bed bug infestation. There was a high turnaround in our building, and prior to this infestation there had been mattresses in the hallway and in the storage room. When we called to tell them about it, they seemed unconcerned. Finally someone told me that they could have Terminex come spray, and it would be $500. When I asked what they would do it the bugs came back, I was told they would come back, spray again, and charge me ANOTHER $500. When I talked to Steve's pest control, I was told that most renters will have the infested apartment and all surrounding apartments treated and then do an inspection and retreat as needed for 3 months. I was going to have Steve's pest control come out and treat, since I would have to pay for the treatment myself regardless. Came home from work one day to find pillows and blankets thrown all over my apartment. Turns out 443-Stop had called Terminex and had them come in and treat without notifying me, and were charging me the $500. They then sent me a letter threatening eviction if I didn't pay it, and claimed I also owed them almost $1000 in late fees & interest on said fees (which they had never mentioned previously). I ended up having to pay them $500/month IN ADDITION TO MY $485/MONTH RENT, for 6 months, because I couldn't afford to move. So, if you like being royally screwed and living is a rundown apartment with roaches and bed bugs, by all means, rent from 443-Stop. Otherwise, steer clear!! read more

Such a great company to work for. Everyone is like family here and the environment is welcoming and comfortable. The owner is a wonderful caring person and such a great employer. read more

By far the worst rental company I have ever had to deal with. All issues will go ignored by both the office ladies and the maintenance staff. The day I got my key, there were still people working in the unit, I went two weeks without a working fridge, my dishwasher was never repaired, with three months left in my lease they had maintenance, painters and potentional renters in my house every day, all day. I came home to a note threatening eviction because one of the staff members couldnt get in, even though the locks were the same as the day I moved in. Maintenance or other staff left my door unlocked after being in the house, allowing someone to come in, damage and steal some of my property, which they later blamed on neighborhood kids, even though THEY left the door unlocked. Do yourself and your wallet a favor, and stay far away from these unprofessional slumbags. read more

Horrible organization to deal with. I rented from them for 3 years, half of the work orders for repairs were ignored. The rest took months to fix, including 4 months to fix a light switch! They tried to increase rent so I told them no thank you (the manager tried to convince me the basement was a family room). When I moved out, I had cleaned that place out so it was better than when I moved in. They charged me for carpeting extraction, even though it was in the move in record that there was a 3 foot tear in the carpeting. They charged me for painting the place, even though that is natural wear and tear, which is illegal my MO law. I am taking them to court and filed a complaint with the Attorney General. I would avoid 443-stop at all costs. Before them I had Remi and I thought Remi was bad, but at least they gave me all my security deposit back. read more

Do not rent from these people. They will charge you late fees when you're rent isn't late ( if they don't check the drop box they will consider your rent late). My unit had brown recluse spiders and they wouldn't do anything about it. And I was charged for damage done by the previous tenant. I have zero doubt they will find a way to keep every cent of my deposit. Do yourself a huge favor and go somewhere else. ANYwhere else. read more

did not have my key ready for me the date that was listed on my lease. said they would have it ready for me within the week. i called and left many voice mails and they never contacted me back. i filed a claim with the BBB and 443 stop said they were going to refuse me service. refunded my money and sent me on my way. read more