I've been seeing Kelly for almost a year now, and I truly can't say enough good things. Not only is…read moreshe warm, welcoming, and incredibly kind, but she also brings a level of knowledge and professionalism that sets her apart. From the very first appointment, she took the time to understand my skin and its needs, recommending treatments and products that have genuinely made a HUGE difference in my skin. She has an amazing eye for what your skin needs based on your goals. She also has a long-term approach to skincare, which I LOVE, and I've never once felt pushed toward unnecessary treatments--which is one of my biggest pet peeves! I feel confident and cared for every time I walk out of her treatment room, and truly enjoy our conversations during our sessions. If you're looking for someone who is not only kind but also deeply knowledgeable and results-driven, I cannot recommend Kelly enough!

Horrible experience. The staff was really disappointing…read more Laura, I believe is her name, should not be a manager. She's no help at all and absolutely does not care about her clients. She takes no accountability, nor do her workers. She claims so, but that's not what was portrayed. She refuses to believe that her employees can make mistakes just to protect the company's image, absolutely pathetic, considering they did lie, make mistakes and some are incompetent. They all lied by insisting certain information was went over and discussed during the consult, such as risks, which was not. Grace definitely did not go over risks. Rachel did when I asked but also persisted it was covered by Grace previously and Desiree, whom I have never seen regarding fillers. They made the mistake of noting inaccurately in their system that I'v seen Desiree twice about fillers when I haven't. It was Grace instead, and only once. Grace unfortunately isn't as experienced as she should be. My consult with her was not informative. She barely knew how to answer my questions properly, hesitated and did not even bother to show me any sample photos at all considering this is a big procedure. I'm sure this wouldn't be the first complaint against her expertise, and I know they all know it, including the manager, Laura. Never also seen a place that didn't have photos to offer to go by. This led me to ask many questions during the day of my procedure. Rachel in a way was rushing to get started so my numbing creme wouldn't ware off, which ended up waring off 6 hours later... So... I can conclude that there was plenty of time to ask as many questions needed. This is where I explained that I hadn't had these questions discussed previously and therefore is crucial to have them answered. Rachel argues and insists that I'v had a consult twice with Desiree based on the "notes" on the computer which were inaccurate. I did not have any consults with Desiree regarding fillers, only laser hair removal over more than a year ago. I blame the person in charge for all of this, whether the workers are dishonest and/or incompetent, full accountability should be taken by Laura the manager. Yet, no accountability was taken. Whether you're also a loyal client or not, which I certainly have been, guess that definitely doesn't fall in with them. I'v been with Rita for probably a little over a year for laser and had planned 3 other future procedures. Like I said, it does not fall in with them. I don't recommend this place.

The best physician and staff of any medspa in the area, IMO. Excellent knowledge and results.read more

I still see Bobbie for laser hair removal and she is still as fabulous as ever. I now also see Dr…read more Spencer for Botox and he is amazing. He starts off conservatively to ensure the procedure is not overdone. I have received so many compliments from his work and look forward to future visits. I've had a hydrafacial here as well and really enjoyed it.

This is the best micro-needling package and service I've found in Durham (although the…read moreintensity/coverage can differ between technicians, and I had to try a few before I found the one I liked). But five stars for customer service. My appointment was cancelled at one location due to renovations, and then I was booked with the wrong person by accident. They didn't have any openings on short notice, and I wanted to get in before a wedding. This was frustrating, but then the owner called me personally to apologize and found someone willing to come in so I could get it done in time. I appreciate a spa with reasonable prices that is also considerate to customers! That's getting harder to find among all the medi-Groupon-spas where technicians are rude, and the company only cares about turnover.

Another great experience at Synergy. I had the best facial I've ever had today with Riley. It was…read moreso relaxing -- like having a massage. My face felt great after -- so moisturized. Highly recommend the Revitalize facial.

Honestly, I have gone two times in a month and they went ABOVE AND BEYOND for me. I went for Botox…read morein multiple places and also a second round of lip filler. I have severe anxiety and three of the girls came in just to comfort me and distract me. It was a great experience and I absolutely love the result. I would highly recommend to any of my friends and will be returning for additional treatments soon.

I had a wonderful experience with Allure. They did not try to sell me anything. They were not…read morepushy. Brittany listened to my concerns and addressed them. She was amazing and I appreciate her time. Everyone was very friendly. I look forward to returning for my next appointment.

I had lasar hair removal of the scalp today. Joy did my procedure, and she was very informative…read morebefore , during and after. Can wait to have a smooth head. MarSha MedSpa is the place to go.

Went to this medspa in Apr and May when I saw they were offering Spring discounts for fillers. I…read morecame in for Xeomin and Radiesse but could only get Xeomin because Nurse Joy said she wasn't sure if she had enough Radiesse for me, when I only requested two injections, and told me to reschedule for the injections as she didn't want to use up the medspa's low quantities and not be able to inject clients that weren't new patients. I thought odd, but okay. I received 10-15 xeomin injections in my forehead and brow area that day and then came back for the Radiesse for the next appt. For the Radiesse appt, I got the two injections and left after I paid. Radiesse is expensive, but didn't know it was going to be the price I paid, especialy since I used my Xperience+ points and their Spring discount, but whatever. In June, I called back to the medspa as the Radiesse injections had not absorbed into my body and you could see the EXACT mapping pattern Joy used to inject the Radiesse and it looked raised and extremely bumpy. As in, after the swelling went away after the first week, the Radiesse didn't move or soften from where she injected. So, after about 5-6 weeks, I called them in Jun and sent a picture in to show what I was talking about. Joy called me that week and said this has never happened before and that she reached out to Radiesse for advice and would be getting back to me the following week. She never called the following week and oh guess what, my Xeomin injections seem to be dissolving extremely quicker than normal and I already have movement in my forhead area as if I didn't receive any injections there in the first place. This is not normal for me as Xeomin injections from two other medspas had lasted 5-6 months for me in that area and not one. I would not and could not recommend this place.

My skin was BREATHING and RENEWED…read more Laura was my esthetician, and she made me feel comfortable throughout the process. She was knowledgeable about proper skincare and didn't push me to buy any products. Following the facial, my skin appeared plump and was much more moisturized than after my typical skincare routine. Services: Hydrafacial Cost: $199

I have seen both Emily and Victoria for my Botox, who are amazing. I love their approach for a…read morenatural look that leaves me looking smooth, refreshed, and never overdone. I will absolutely be visiting again.

I love Carlino Aesthetics!! I feel really confident about my treatments that I have with Mallory …read more She is the absolute best!!!. I appreciate the fact that she always takes the time to discuss what it best for my skincare, and I always leave with a treatment plan that's just for me !! I highly recommend you make an appointment with Mallory at Carlino Aesthetics , you will amazed at how she can help you with your own personal skincare routine that will make you feel really good about how you're taking care of your skin. Dr. Carlino has the most amazing staff that make you feel so special each time you see them!!! I can't wait for my next facial !! Kim Lee

I have had a great experience with Carlino Aesthetics. Rhonda was an absolute doll and so extremely…read morehelpful with booking my appointment to answering any questions I had. Dr. Carlino was a true professional, personable and so knowledgeable. I cannot recommend them enough. You will be in great hands!

Well.. I been looking around online to find a spa. I wanted…read moreto get eye brows/massage and Brazilian wax this place had ok reviews. So I decide to check them out. The receptionist greet me and my daughter nicely. The lady (didn't catch her name) did my eyebrows and Brazilian she was really sweet and she did a ok job. Before I left the room she did mention to me the guy who's doing my massage is leaving soon. He greet me nicely but I personally did t like the massage I felt like he was rushing. On my notes I wrote I have lower back pain and to work more on my lower back And he didn't. I was very disappointed bc I was looking forward getting a good massage. I give this place a 1 star bc I left there with red and burnt skin and massage was not what I expected.

I purchased a Groupon back in 21 for couples massage ... when I called to schedule an appointment I…read morewas told they don't book couples appointments at the moment. Since September 23, 2021 I am still waiting for someone to respond to me. Ive called and emailed over 20 times. My call and emails went unanswered, I had to just cut my losses. they have scammed me out of $120 for Groupon knowing damn well that they could not accommodate me. I will never go to this place for ANYTHING. its been 4 years and I'm STILL salty about it