Nicholas Tiso had my stove not working so it didn't turned on and I called them and Nicholas told…read moreme that I had to buy a new one and they said they would charge 1,345 for a 2007 stove that ended up not working, then mark almost started a fire thank good I live 3 blocks from the fire

Paul was wonderful un on like my prior experience with another nameless Appliance repair shop. He…read morediagnosed what he believed the issue to be but before he would order anything we agreed that a reboot may! Help and be worth a shot. So I plugged my washing machine out for approx 6 hrs and Guess what my machine is working perfectly. It is a Whirlpool front loader paul believed it may have been the computer or brain and replacing that would probably not have been worth it on a 7 year old Machine. Thank You Tiso appliance and Paul we will always Recommend and use you all going forward attentive informative and fast to act.

Another pleasant experience with Prisco's this week, where I purchased an LG gas range and OTR…read moremicrowave. I once again was given a more than competitive price, along with speedy and exceptional delivery and service. Highly recommended. Thanks Bob!

I had a very disappointing experience at Prisco. I purchased a refrigerator and when they delivered…read moreit the delivery guys totally damaged my kitchen walls. I called Allison who sold me the refrigerator and she never got back to me. So I then contacted the owner Nick who first seemed like he was eager to resolve the problem. He said he would send his painter to fix my walls and after having to chase him down, he finally had the painter come. I could have done a better job fixing it than this guy. Just slapped some paint on without sanding or anything. It looked awful. So then Nick said he wanted to come take a look at it He said he was coming and never showed or called. When I contacted him a few days later he proceeded to literally yell at me and treat me so disrespectfully. Totally unacceptable for a store owner to speak this way. I would cross Prisco off your list if you were thinking about going there. If you search the reviews, which I unfortunately did not, you will find that many people had the same negative experience !

Amazing. They responded extremely quickly, even on a Sunday to a holiday weekend. Very…read moreknowledgeable and lovely demeanor.

Wanted to mention also that Mike is so great with all of his skills - not only did he fix my dryer…read more(that was stuffed with lint, and didn't try at all), he is working on my gas oven currently and he also fully removed and installed my furnace and HVAC system. I am super impressed with his skill set and reasonable pricing. He cleans up after his work and is always on time.

Called Dockery Appliance today for my oven repair. Doc said…read morehe could send someone over in 20 minutes. True to word Juma came, analyzed and repaired. Prompt, courteous and knowledgeable at a reasonably fair price. I highly recommend this local family business.

Another Dockery's visit (same day!) to service a GE refrigerator and another edifying experience…read moreconfirming the integrity of the most reliable repair service company I have ever had the pleasure to work with. All of my questions were expertly answered, and each step in diagnosis was perspicuously detailed. Informed by years of experience, Ijjumaa's chain of deduction and reasoning flows effortlessly. By the time he reached his conclusion, I felt no surprise and had a pretty good idea of the range of costs i faced. After clarifying my choices, he explained avenues for resolution and their practical (part options, time and logistics) and financial ramifications. He suspected that the $150 part (plus labor) was malfunctioning temporarily, having been frozen. Where Dockery's might have charged me for a part that was not working before removing it, they chose to invest in my trust by reinstalling the part and recommending a procedure to follow after he had left and the fridge had completed it's defrost cycle.

Mark came by to fix our fridge. In doing so he damaged the wall and the base board, then left…read morewithout mentioning it. When I saw it later that night I called him. He apologized and said he would fix it. I have called him several times in the last two months and he said he would fix it every time. He hasn't responded since. The fact that he damaged the walls without saying anything and his subsequent lies about fixing the problem show a lack of integrity. On the fair side, he came and fixed our refrigerator quickly and it has been working ever since. Which makes it all the more disappointing that he chose not to say anything about the damage, then lied about coming to fix it.

This is my second review of this terrific repairman. This time, I called to have my refrigerator…read morerepaired. As before, he was prompt, thorough, polite, and efficient. He responds immediately and shows up when promised, he does great work and cleans up after. I highly recommend Mark for any appliance repair. He's a hard worker, an honest man, and a real pleasure to do business with.

Extremely unhappy with 'service', been 6 weeks since they (Elijah I believe) first came out, needed…read moreto order parts. 'dang. OK stuff happens.' Came out the second time, "Uh oh... guess what? Wrong parts I'll order them ASAP" That was 18 days ago. Tried calling and left voicemails, always getting a 'BS' we will get back to you in 24 hours text. Finally got ahold of their 'team' today and they said 'oh we will order the parts now and come on out'. It had been 18 days since I last heard 'we will order the right parts', I've left voicemails during that time, and you are just ordering the part now !!?? 18 days after telling me you ordered them?!?!? WTF? Finding someone else, thanks for wasting 6 weeks of my time. Completely unacceptable.

Terrible experience. This company scheduled a repairman to come and then either cancelled,…read morerescheduled or no-showed across a timeframe of 6 weeks. Their customer support was absolutely terrible. Incredibly unreliable company. Don't waste your time.

These guys are great. They don't quit until its fixed. Real problem solvers. I have used them…read morefor many years. They repair both new and old appliances. I have found their prices both fair and honest.

I have a freezer that was bought from Sears with a warranty 6 years ago. This Eastside company was…read morethe company contracted to fix it. The motor died and I called Sears to have the freezer taken a look at. The guy came a few days later and tested the motor and determined that its dead. So he called Sears and told them the problem and they would ship out a new part, but the part would come to me instead of the mechanic. After about a week and a half the part came and we called Eastside. They said they be there in 2 days in a certain time frame, but when 6pm came, he called and said he wouldn't be able to make it out, so we had to wait thru another weekend without a freezer. Finally on a Monday, we were first on his list, but he had another person with him. My mother was present, but she didn't observe their work. They only took a little more than a half hour to "fix" the problem. Now the freezer wasn't getting cold as it should've been. Not even one week and the freezer stopped working. I immediately called Sears and told them the freezer broke down again. They sent another person to check it out and saw that the new motor was never installed!!! They essentially stole it and charged Sears! A wire was also cut and covered with black tape. I couldn't believe I was ripped off by these crooks who call themselves repairmen! In the future you should watch every repair person fixing or installing anything to make sure they're not doing something underhanded. Do not use Eastside Services!!!

Excellent response time, in depth knowledge of their trade great customer service reasonable price…read more. I highly recommend this company. They repaired my refrigerator.

Very professional .......Excellent service…read more 65 years in the Business and it shows Anthony came in and was very polite , told me the problem discussed the cost and resolved the problem. Just what I needed Thank you