I did receive a response…read more Unfortunately, several statements in their message are factually incorrect or omit critical context, and I want to ensure the record is accurate. Their response states: "Earlier this year, an emergency water line repair was completed... As is common with this type of underground work, the disturbed soil must be allowed time to settle before final grading and turf restoration are completed." This does not reflect what occurred at Mapleleaf Drive. 1. The Work Done January 2026 at 490 & 492 Mapleleaf Drive Still has Indefinite Piles of Dirt. The excavation and water line work took place in January 2026, and the piles of dirt left behind at 490 and 492 Mapleleaf Drive remain untouched. These piles are now covered in weeds, have spread outward, and are a clear eyesore visible to every resident who drives past. 2. "Allowing Soil to Settle" Cannot Justify Leaving Dirt Piles for Years Your response implies that the piles must remain indefinitely because "the disturbed soil must be allowed time to settle." I would like Towne Properties to provide an actual estimate of what "a great deal of time" means, especially since Scott Losekamp stated this verbally. Realistically, these piles will not "settle" into anything usable. Without grading, compaction, and turf restoration, they will remain exactly as they are now--weed covered mounds of dirt. At this rate, they will still be here five to ten years from now, degrading the appearance of the community and lowering curb appeal. When I retire in 2036 - those piles of dirt will still be there. A permanent eyesore. Still supposedly "settling" from prior work. Years ago your facility hired third party contractors to remove the dead boxwoods. They just either pulled them out of the ground, leaving huge holes or just cut them at the base, leaving the trunk exposed. That produced numerous eyesores. In fact, just looking at the "work" they did in front of my condo was so bad, I went out to buy out of my own money two replacement Boxwood bushes to replace the damage. 3. Landscaping Damage Was Not Addressed Your reply states: "Tree trimming and removal work... including stump grinding where appropriate." There are tree stumps which have been neglected well over five years now, and prior concerns about these in meetings were raised, only to be brushed aside. 4. Bulk Trash and Compactor Issues Are Ongoing with Neglect of Stop Signs You mention that bulk trash "has already been reported for pickup," but this is a recurring problem. Items are routinely left outside the dumpster area, and renters frequently ignore posted signage. Reporting a single pickup does not resolve the ongoing neglect. I drove past the compactor last Sunday afternoon where there were two boxes and a garbage bag lying there neglected. Two days later they were no longer there, but this is an ongoing issue and I suspect this is from many of the new renters. In addition, there is the ongoing rampant disregard of the Stop signs at Maplefield. There is constant dangers revealed within the property. This can lead to either a auto accident or bodily injury from pedestrians or vehicles that cross that area with the stop sign and may end up being struck. This can also lead to possible litigation with Maplefield being named as a defendant. The end result would be court fees or fines eventually distributed to the residents who will have to pay the bill for the negligence of Towne Properties. I have addressed this three years ago and was rebuffed at the Maplefield annual meeting. Property management does not care about tenant concerns. The only real "concern" is that as long as tenants pay their HOA dues, that is all that matters. 5. Occupancy Concerns and Property Value Impact There are multiple condos now housing more than one family, with four to five vehicles parked in front of units designed for single family occupancy. There are people driving in their vehicles smoking marijuana in these new properties. This is not a minor issue. High density renter occupancy often leads to: * Neglect of property * Increased noise and traffic * Lower adherence to community rules * Declining property values for adjacent owners These concerns are not hypothetical--they are already visible in Maplefield.

No response on providing service or everyday task, they do not manage the property to keep it…read morelooking nice. I can't remember the last time we had a board meeting. I have sent emails and left messages to Kimberly with no response. Had a gutter issue since January, it has not been resolved, had to fix it myself. Our fee is almost $400 a month, this is unacceptable.

Non responsive, discriminatory leasing practices, and incredibly unprofessional and disorganized…read morecompany . I worked with Andrea Ceja and John W on leasing a home on 10/14/25 . Andrea decided the first day we spoke that I as a single mother would not be leasing a home, she made disparaging comments about me being the only one on the application and blamed decisions she made on John when questioned and refused to answer simple questions regarding the leasing criteria and denied my application. It seems she has no oversight on approvals and denials and it is all decided at her bias. John played completely clueless and neither of them responded to my questions. This is my second time working with this company and I do not advise it.i have heard that even the homeowners as well as residents renting from them have a very difficult time getting ahold of anyone... Update: As of this morning 10/22/25 immediately after my public review I have received a private response that is still wildly inaccurate and lacking proper documentation. After reviewing several other 1 Star reviews left for this company I have begun the process of filing a Housing Discrimination Charge Against the registered entity INVESTOR SUPPORT SERVICES LLC via https://cms.civ.ohio.gov/WebForm/UnityForm and I encourage all others who have faced similar challenges with this company to do the same.

Hands down one of the worst property companies I have had the misfortune of dealing with. Our…read morerental home's lease was taken over by them about a year into my lease and immediately it was one inspection after another. The also will insist on putting electronic locks on the doors that anyone with access to their system can open and they will refuse to provide details about how this data is protected and stored. Very shady company and their employees will try to bully you into submission. They do not have a direct line to call and the robotic answering machine is incredibly frustrating. I also think it's important to consider how their rating on Google is solely due to landlords reviewing how much they love their management. Avoid at all costs!!!!

Tryf and Zakir from 3cre were fantastic. I was totally impressed with their professionalism and…read moretheir willingness to listen to me. They were there for me every step of the way to help me locate the perfect property. Although selling and buying a property can be intimidating, they had my back. I recommend 3cre to anyone looking to buy/sell and I will for sure use them again. Thank you guys for your patience with me!!

We recently sold our restaurant through 3cre and had a great experience. We were under contract…read morewithin a week of listing! Sina was reliable, responsive, knowledgeable & wonderful to work with. I highly recommend based on their professionalism and strong connection with the Cincinnati market.

Run as fast as you can! If you move here please keep all your documentation of rent paid, emails…read moreand communication. They love to take individuals to small claims court. We were taken to court after being moved out for 2 years. They claimed we never paid our rent before we moved out. Little did they know we kept every piece of documentation including rent paid and pictures of how we left the property in excellent condition. Also we were told we owed an additional $100 because they had to replace carpet. We lived there for almost 4 years! I took pictures of each room before we left premises and had proof we left the carpet in excellent condition! Even Wendy herself through an email said we did not owe money in rent but then we get summoned to court! And we won the case because this company is a fraud! You never win when you play dirty. If you move here please keep every email, pictures and receipt for rent paid!

I cannot speak about other properties, but live in the Enclave and love it. I have been here for…read more2.5 years with no issues and only the most attentive response to an maintenance need or concern. The property manager is great and routinely communicates any issues or concerns regarding the property or surrounding area. Don't let one negative review, from a non-tenant sway your interest in looking at Rookwood apartment complexes, and there are many.

This company came in and did what needed to be done and even more so!…read more The owner of this business, Mr. Mason was professional and polite, and all of the employees were polite and respectful. There was a lot to be done in a very, very, very short period of time (not exaggerating) and they were determined to not only get it done on time, but to also finish it Properly! I was quite amazed at what they were able to complete and also how they were able to fix a mess which was created by a different contractor! I have given Property Services Unlimited a five star rating and am Highly Recommending them!

The property i live in is very nice and in a very nice area of Loveland, the Management and…read moreMaintenance personnel are very good and look after Tenants with great professionalism. My frustration is with the actual CMC Company, they recently changed rent payment Companies and the new Company they use now added a Fee payment which i have never paid for the 2 Years i have already lived here. Cost are rising all over and i am sure that CMC make savings with the New Company but care not that it increases Tenants costs.

Worst property group I have ever dealt with. I was moving into one of their properties and was lied…read moreto about the apartment I would be getting, so we came up with a mutual termination of lease agreement. While I received my deposit back, I am still waiting on first month's rent + pet deposit as I haven't lived in the apartment a single day. I have called multiple times and nobody seems to know what's taking my check so long to process. This all happened back in the middle of May. You would think they would save us both the headache and just send the check already. Terrible customer service equals a terrible company. Seeking legal action.

I was a tenant of Sns management when they sold the property and Prosper took over. The company…read morestarted out with big promises that changed very quickly once tge building was occupied. The management was in the office everyday and within a few weeks was down to no days. The tenants of Section Rd apartments were and are not a priority to this company. The company immediately changed the place our water was being provided thru not giving us a chance to pay off the previous company before billing us for the new rate and route. We were then told that we would be receiving a trash can for concierge service 2 days a week. It was not presented as an option and we would be charged for this service. From someone that took out the trash everyday and sometimes has more than one bag, this service was really not needed. When I moved out i was under the previous lease and did not want to sign with them. Of course had to sign a lease for 1 month and was charged almost double after all the fees. 30 days after moving out I was charged for things that should have been considered wear and tear. where can you stay somewhere for 2 years and everything is perfect when you move out like it was when you moved in?? And they don't even know how things were when we moved in because the previous owners never shared that info with them. Elevators never worked, there were issues with the water ALL the time. Carpeting in the halls were filthy and the communication was nonprofessional. We were nickel and dimed under prosper and this was not the greatest transition of power. I will never make a choice to rent from them!!

They are not truthful ' the sounds like scammers . they think tenants doesn't know there rights…read moretoo, they just stared to managing the building just a month all they worry about cars parking in the car port . saying that we owe deposit, when deposit already been paid. They can barley return your call situation.

When we learned we were expecting our second child, we knew it was time to think about putting the…read morehouse on the market. We lived in a 90 year old Hyde Park home on a busy street with hardly enough space for our growing family. We were very skeptical about listing the home because we hadn't lived there but a few years, and were unsure of how we would fare financially. We called Team Synergi out to discuss our options. Jen came out and went over her marketing plan and pricing strategy to sell the home quickly and for top dollar. Boy was she on target. We went forward and listed the home and no sooner than a week later did we have multiple offers on the house. Ultimately, we were able to negotiate a deal for more than our listing price! We never even considered this was a possibility, and were absolutely delighted with the results delivered by Team Synergi.

From the owner: Buying, selling, and investing in real estate. Business management and finance.read more