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5 Birds Spa

5.0 (4 reviews)
Open 9:00 am - 8:00 pm

By appointment only

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2 years ago

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Electrolysis & Skincare Clinic

Electrolysis & Skincare Clinic

4.4(5 reviews)
0.0 mi

More flexibility. I had an appointment scheduled this Monday, June 17, 2024 and let her know today…read more June 13th that I needed a time in the afternoon. Before even checking with me, she asked another client to change and automatically rescheduled me for a time that conflicted with another appointment. When I let her know this wouldn't work for me, she became very angry, stating she was trying to accommodate me and did I not respect her time? She went on further, stating I pre-booked the appointment weeks before and that I had made changes before (one time). I've only seen her once and yes, life happens, changes need to be made, but she does not seem to understand this. I replied to her that I never asked to move a client for me, especially without checking to see if that time would work for me, so obviously, she did not seem to respect my time. She then said I was being rude. At that point, I let her know to cancel everything and that I would be going elsewhere. She then replied that she cancelled it and wouldn't be charging me for it!! Her cancellation policy states that as long as you cancel or change an appointment before 24 hours, no cancellation fee would be applied. She is just too much and very unreasonable.

I have been seeing Hina for years for Electrolysis and facials. She is simply amazing. I highly…read morerecommend the Microdermabrasion facial!

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Electrolysis & Skincare Clinic
Electrolysis & Skincare Clinic - FDA approved Permanent Hair Removal

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FDA approved Permanent Hair Removal

5 Birds Spa - hair - Updated July 2026

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