To whom it may concern,…read more I was extremely satisfied with the customer service I received today from "Cassie", who is also formally known as Carlee. I was taken in as soon as I arrived for my appointment. In fact, I arrived about 5 mins early so that I wouldn't take up much of her time and so that she can continue conducting business after the service was completed. If I had been running late, I would have done my best to reach out to communicate that. Anywho, Carlee conducted a phenomenal job and this has been my 8th return to Lunchbox. As long as she remains with the business, I will continue coming back as her service is one of a kind. If you want to be treated with respect, thoroughly enjoy your stay, and enjoy genuine talks, pick Carlee as your waxer.

Went to this place a few times and they did a good good job. What I loved was they had wonderful…read morespecials for repeat clients. My next Waxing service was Bogo. I went into my appointment and unfortunately they would not take me because I was on antibiotics and they said that I could burn. I was very disappointed, but I understood. They said at least I had to be off antibiotics for two weeks. Unfortunately, I had to be on antibiotics for a few months because I was ongoing an infection that I could not get rid of. Finally, I have been off the antibiotics for two weeks and I called to schedule my appointment. Told them I was ready to receive my Wax service. Also mentioned I had my Bogo free appointment that I was promised because that was my next Wax service. They told me they cannot honor it because I did not come back in a few weeks. However, they were the one that turned me away due to antibiotics and told me I was not allowed to come back until I was off of them for two weeks. They told me they couldn't honor it because it was too long. I am a cosmetologist and have been in the beauty industry for almost 30 years. I would never give a gift card or offer service and then take it away due to a client being sick. That's saying like a gift card expires in a few months. I have been going to them for multiple Waxing services for months prior to this. They said that there is nothing I could do. Very disappointed because I am the type of woman that stays with a licensed professional once I find somebody I like. I will now be moving on to other options and places now. Customer service is definitely not the way it used to be. Very disappointing.

I've been going here for several years and have always had the best service! I usually see Rachael…read moreand/or Jenn for my lashes and their work is impecable! And to top it off, they are just lovely, kind, caring, ladies! I always get compliments on my lashes and people are amazed at how beautiful and natural they look. Rachael and Jenn use the best quality lashes and glue. I've NEVER EVER had a bad reaction or eye irritation due to the lashes. Before coming to Sasha Bella, I'd been going to the same person for years. I never realized how terrible quality the lashes I wore were, until Rachael did mine for the first time! Rachael really took her time to carefully remove all of the broken, cheap, heavy lashes I had on. The glue I had on was so bad it nearly tore all my natural lashes off when Rachael removed it! But even with all of that, she was able to make my new set of lashes look stunning! My eyes weren't red and irritated right after, like my previous experiences. And my new lashes felt so light, soft, and fluffy whereas my previous ones were so thick, heavy, and plastic looking. I knew I was in the right place after that! Rachael, Jenn, and Casey are true professionals in their craft and I'll keep coming here for years to come!

Please see my original review. I just wanted to update as it had been so long and I still feel like…read moreif you want phenomenal extensions, she should be your person! I tried to find cheaper prices for extensions and I did but the quality was always horrible and even had an allergic reaction to one. Most importantly, I went back to Casey for my wedding and explained to her my timeline. She had GREAT suggestions on how soon to start BEFORE the wedding so that by the time my last fill before the wedding came, we knew exactly what we wanted. I am always amazed at her ability to tailor to what I want for my eyelashes as I always want them to look natural and she always delivered. More importantly, the lashes lasted my week-long destination wedding of pool and beach time. She is a MUST for eyelash extensions

I was a loyal member of Fuchsia Day Spa (Ahwatukee location) for over five years. When that…read morelocation closed, they required all members to transfer to the Gilbert location, which was too far for me. I visited Gilbert twice and cancelled my membership in May. The charges stopped, and then in September they resumed charging my card without my authorization. When I called to dispute it, I was told there was no record of my cancellation, despite having a witness who was an employee of the company. If you're a member here, watch your statements closely, especially for charges under a different business name.

I had a facial with Bailey and a massage with Christina today!…read more Both were phenomenal! Looking forward to seeing them again. Front desk is always great!

I'm going to give it some stars because the place is cute. Michelle, the owner, definitely put her…read morethought into this place when curating it. I'm giving it a so-so review because of my waxing experience. I want to first and foremost say I did call the salon numerous times trying to get in touch with Michelle, and also messaged them on Instagram as they actively post on their regularly but have gotten nothing in return. I also want to start this post by prefacing that I have been a long Brazilian wax girly. Years. I've been loyal to EWC for years as I loved my waxer but hated their "wax pass" speech every time I walked past the place. I just moved to the area and GWB was recommended to me. #1: They use soft wax for Brazilians. Absolutely not. Anyone in industry knows that hard wax is much better for Brazilians. Again, I have been having this service done since I was maybe 21 years old, I am now 32, I wanted to come off the table to slap her it hurt so badly. #2: If youre planning on relaxing at all during your service, rest assured, you won't. You have to help the waxer with your own service to pull your skin taut leaving your hands covered in wax.. or maybe you'll get lucky like me and your waxer will cover your finger in wax. #3: She broke so much of my hair, missed multiple spots, including my butthole, and burned me. I left the appointment slightly sore, which is very normal. It wasn't until later that night when I showered I realized I was swollen. I had strips on my vagina that were red, raised, blistered and swollen. I used some calming cream I've used for years thinking I'll go away in the morning and it didn't. I went on my trip with hair (which then caused me to shave over the wax job.. so you can guess how bad my ingrowns were) I'm not sure if this is how they're trained, what they're being taught.. I'm not sure but I won't be back, unfortunately. I'd much rather give my money to a small local business rather than a huge corp like EWC but I guess I'll continue to search.

I moved to Arizona 5 months ago and have been going here for waxing. The customer service is…read moreperfect, prices are reasonable and the best part it's kid friendly. They have so much patience with the kids and don't find them a nuisance. I would definitely recommend this place for waxing and other beauty services needed if your a mama who has no time or no babysitter.

For all your waxing needs. This is the place to be great customer service. Clean facility check out…read moretheir specials.

I went in for a birzilian wax the tech was not friendly @ all. She didn't offer me my discount for…read more1st timers. I ask her to remove a couple of strains of hair from my upper inside my tigh. She proceeded to tell me it would be 15 more dollars( wow) after my wax i still had stubble .she claims next time it would be all gone and last but not least she gave me a warm DIRTY TOWEL TO CLEAN MYSELF OFF. WHEN I COMPLAIN. THE MANG. TOLD ME THE TOWEL JUST LOOK LIKE THAT BECAUSE THEY APPARENTLY WASH THEIR COLORS WITH THE WHITE TOWELS AGAIN but nevertheless I would never never go there again .sugar sugar on alma school in chandler

Such a beautiful, clean, professional, and luxurious spa! I reached out on yelp to find an evening…read moreappointment and Charity got back to me right away and scheduled me same day! Super convenient and reasonable prices. The spa was located in a large shopping area and felt super safe. From the moment I walked in, I was greeted with smiles, cold beverages, an elegant seating area, and calming ambiance. There were plenty of private rooms. Everything looked brand new and sparkling clean! I was told that the owner makes a lot of their products and they care about environmentally friendly and organic materials. I went to get a classic full set and it was my first appointment. Hailee was my lash artist and she was so friendly, professional, and knowledgeable. I love how my set came out (and I'm super picky!). It took about 2.5 hours total in and out for my appointment. The relaxing spa music and generally quiet ambiance made it relaxing enough to take a nap during my appointment. Definitely recommend this spa for anyone looking for a new regular place to go for beauty treatments.

Charity is such a gem! She is so meticulous and takes pride in her work. I was so pleased with the…read moreresults. She is also one of the sweetest people ever and I genuinely enjoyed my time with her. My brows and lashes look fantastic! I highly recommend Charity.

Deanna was amazing! I had not waxed In a while and she made the whole experience quick, easy, and…read moreso comfortable. Don't hesitate to go see her! 10/10 recommend!

This lady knows what she is doing! She is the best of the best in the industry! She is friendly and…read morekind and gets the job done!

I texted Rachel who was quick to respond and scheduled me the same day! She explained the process…read moreand had me sign some papers. She was honest with the reaction questions I had but made me feel comfortable. The area was clean and followed COVID guidelines, which I appreciated. My eyes were closed most of the time so the music inside helped. The chemicals reminded me to when my mom used to perm her hair. I guess it was the same process but a different process with the lashes. The process took about 40 mins. I absolutely loved the way it came out! I'd definitely go back and get them again. It's nice to highlight my lashes without the curling, now I can just put on some mascara and I'm out the door. Thank you!

I've been receiving dermabrasion facials for almost two years now. Rachel has seriously improved my…read moreskin in both looks and feel. I highly recommend Rachel and her facial treatments. Get yourself on a regular treatment schedule with Rachel .... You'll be glad you did!