ED (EJ) and his crew replaced installed a New Roof on my home (Cape) in North Syracuse. I'm very…read morepleased and happy with the quality of work and materials. Everything was "as explained" ahead of time and no surprises along the way. Great value for the cost! The Crew was informative, friendly and did an overall excellent job. Highly recommended. Thank you American Roofing!

After nearly three weeks on our project and more than $40,000 in damages to our home, Edward…read morePurcell admitted that he did not have insurance, despite repeatedly telling us that he did. Providing proof of insurance was one of the first things we requested before hiring him, but despite numerous requests, he never provided it. We then fired him. We were told the roof would be completed in 3-4 days by a small, experienced crew. Instead, the project dragged on for nearly three weeks and was still unfinished. We were also told that plywood would be used, not OSB, that Owens Corning shingles would be installed, and that our newer gutters would be removed to prevent damage. None of those proved to be accurate. We came home one day to find a worker sleeping on our roof and, on other occasions, sleeping in the supply truck. Workers, including Ed, stepped in and on our gutters, causing damage. Ed also stepped through our ceiling multiple times, leaving large holes and debris throughout our home. The roof was left exposed during rainstorms, resulting in water intrusion and damage throughout our house. The work that was done was defective and we had to start over with another roofer and pay an additional $7,000 beyond the cost of the roof to correct the mistakes made. After admitting he did not have insurance, Ed signed a promissory note agreeing to pay for repairs. To date, he has paid only $1,520 and has not responded to us or returned our attorney's call. He did not return any of the money we paid him. Throughout the project, there were conflicting statements regarding insurance coverage, including references to using his son's insurance. We made it clear that we expected proper insurance coverage and truthful information at all times. Homeowners should thoroughly verify insurance coverage, licensing, and references before hiring this company. For additional background, readers may wish to review this publicly available Syracuse.com article regarding Edward Purcell: https://www.syracuse.com/crime/2016/07/fayetteville_roofer_who_helped_destitute_woman_imprisoned_for_tax_evasion.html

We interviewed 7 different roofers and felt at ease with Chris. He was always available and gave us…read morethe heads up. The employees who replaced the roof were outstanding by keeping the area clean. They worked hard and did not waste time. When they were done they cleaned all around the property and put things back in their place. We would highly recommend working with them. We felt very comfortable with Chris and he answered every question we had before during and after the roof was done.

A bit pricey but should be somewhat expected for an emergency call. $650 to replace a few shingles…read more(no more than 5 and I had the material on hand)...roughly 30 minutes worth of work. The problem was they canceled their first scheduled time at the end of the day and came a day later than first quoted, so a bit expensive and couldn't follow through on initial the turn around time.

The three installers were very friendly, competent, and professional in every way. My house is a…read more54 year old HUD house that has needed everything done to it, but we have never experienced installers as polite, and customer-focused as the Iron Horse Gutter Works team. My wife bought lunch for them and we had a nice visit. They are welcome in my home anytime. Highly recommend Iron Horse Gutter Works,

BUYER BEWARE Less…read morethan a week after I had gutters installed by Iron Horse of Syracuse in January 2021, leakage problems had to be fixed at two separate sections. Again this year, in the exact same two spots, the same problem: the leakage resumed. Last year one of the owners (Ben) first insisted that it was a roofing problem, but when the other owner (Eric) came with him after I pressed the issue, one section was replaced. The other section was sealed. The moral of the story? Despite the same problems, in the same two sections, video, audio, still pics and all ... again, the co-owner (Ben) blames the roof--even when two separate Syracuse roofing company assessments say otherwise. My guess is that he's likely telling the same line to other customers, which is why I'm posting this review. Videos and pictures, thankfully, clearly show what I consider to be the shoddy work of this company. Specifically and importantly, they show the roof edge is intact along the entire edge. More to the point, they show the huge gap between the soffit and the gutter that was installed in January 2021 by Iron Horse. Pictures do not lie. My conversation with the same co-owner today (Ben) made abundantly clear that he could care less. Initially he offered a refund when he thought I was buying his roofing story, until I called his bluff and said 'yes.' Then, his story changed. Again. If you can avoid this company, please do. You will almost surely save yourself a headache that's hardly worth their lower pricing and quick (shoddy) work. I'll post an update once I get these sections replaced by another gutter company that doesn't operate 'in the gutter.' I'm guessing that a lot of the 5-star reviews from "customers" that have posted only 1 review are likely fake. That should tell you all that you need to know. Or, maybe it's just that every customer won't get the same 5-star service as the other "customers" here.

My name is Cindy and I met with a man named John. A couple weeks ago came over gave me a estimate…read more And was very fair. Told me they would do it within the next 2 weeks. And did it as he said on time, the job they did was beautiful. John told me exactly what they were gonna do and they did exactly what they said they were gonna do. I would go to these people again and again.Thank you john for everything you did and your guys did a great job.THANK U SOOO MUCH.

I'm surprised by the overwhelming positive reviews on Google Maps. I can see how they have many if…read moreyou only hire them for gutter cleaning but anything beyond that including ventilation and insulation I would look elsewhere. After having these services performed, I had multiple contractors tell me that what they did was wrong and had to pay more money to fix their mess. What a disaster! Literally hire anyone else

What a great company! They sent their technician, Isaiah, to clean my gutters, and what a very…read morenice young man he is. Isaiah explained what he was going to do and he did a very thorough job,smiling the whole time. When he was through, he wash down parts of my house that had some debris on it, ask me to inspect the job, and was done very quickly. I highly recommend CNY Roof Cleaners for gutter cleaning and their other services.

JUST WOW! AWESOME! THANK YOU THANK YOU THANK YOU VANDERHOOF ROOFING COMPANY FOR EXEMPLARY WORK!…read more After a 6 year wait to 'get to the roof'... (Oye vay, our house had needed a lot of work, so we did the inside, and landscaping first.. while the roof waited patiently) This month we FINALLY scheduled to have our - very old, badly maintained, bondoed.. duct taped.. (from WAY back) ..mess of a flat roof ... TOTALLY FIXED! We interviewed 3 companies and went with VANDERHOOF. It turned out to be one of the best decisions we have made since moving to the area. Vanderhoof came in with a swat team of capable roofers, and worked like a band of Army Engineers. They tore off DECADES of badly done roof work, layer after layer after layer. (What a mess of construction debris!) At the end of every work day, they left our yard immaculate. Then they built, and built, and restructured, and redesigned. (Flat roofs need expert attention). The work took a bit longer than they estimated due to the amazing number of layers to be removed, and their painstaking rebuilding process - but the Syracuse weather cooperated *(!!) and the work finished yesterday and it looks fantastic! (Photo shows NEW SPECTACULAR FLAT ROOF! Later I'll dig out the original roof.. it looked like a moonscape of bulbous waves and misguided historic attempts to mesh a labyrinth of disconnected ill selected materials. (We inherited it in 2016. ) I can't recommend Vanderhoof highly enough.

Van Derhoof recently put a new roof on my house and part of my barn. They gave me firm quotes…read moreahead of time and talked with me during the project about any necessary changes. The job was completed in one day! They protected my landscaping and cleaned up the worksite completely. This is a very professional group that does high quality work. I highly recommend them for your roofing job.

Three men came to my house to put an awning in. They were very polite and professional and did a…read moregreat job. The awning looked absolutely beautiful. Actually I will be ordering another one half the size to go across from it over our bar, I like it so much. Also the representative who brought the samples and provided us with all the information was extremely helpful in decision making. Great thanks to all of you!

We had our gutters installed in November, as promised they said the gutters would be installed…read morebefore the winter and thank goodness with the winter we had they were true to their word. We especially appreciated the communication that Barry's provided. All phone calls, text messages or emails were answered promptly. They crew arrived on time and got right to work. They also cleaned up everything. It was a great experience. Would HIGHLY RECOMMEND!!!

Needed new rear siding done, he came same day for a quote. Very reasonable price. Job was done in…read moreone day the same week. Very responsive, took the garbage with them. Would definitely recommend.