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    5 Star Exteriors

    3.0 (1 review)
    Closed 8:00 am - 5:00 pm

    Services - 5 Star Exteriors

    Gutter addition

    Gutter installation

    Gutter replacement

    6 More Services

    New roof installation

    Roof replacement

    Siding installation

    Siding repair

    Siding replacement

    Skylight installation

    5 Star Exteriors Photos

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    7 years ago

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    Apparently, I'm not well versed on "Yelp reviews". I didn't know an honest review would receive…read moresuch a brutal response. So, after my review yesterday, I received a call from an irate woman this morning. She said she is the wife of the owner, and I need settle my review with her. She went on to say her husband did not say he doesn't service Detroit, that he didn't say a company (which will remain nameless), charges to come out because he didn't know. Neither do I. The call received was not from the company I called or reviewed; it was from (248) Swift Services. I never called Swift services, nor have I ever spoken with Jennifer, or given her permission to contact me. My review is an honest input, the words I have written are the responses I received when I called this company after I goggled for roofers in our area to have my mom's roof repaired. That the company showed up in the search, I have no control over, moreover, that the company has a (313) phone number to me, indicated the business does operate in Detroit. We are not looking for trouble from any business operating or not operating in Detroit, furthermore, my review, I assumed would let anyone from Detroit know that, although this company returns in your google search for this service type, you may want to keep looking. As far as the company that I was referred to, I never called them although I could, if I wanted to know whether or not they do charge for an estimate, but I am attempting to get service, not discouragement, harassment or threats.

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    I scheduled an appointment with this company to get a quote for attic insulation for an investment…read moreproperty, but the experience was very disappointing and left a poor impression. From the moment the salesperson arrived, they noticed I had recently had gutters installed by another company and immediately began criticizing them -- saying they overcharged me and that their materials and work were pretty much trash. This felt very unprofessional and unnecessary, especially since the appointment was supposed to be about insulation. When we discussed insulation, the salesperson didn't seem very knowledgeable and asked what quotes I had already received from other companies. After I shared the pricing, I was told those prices were reasonable and that I should probably go with one of those companies because they specialize in insulation more than they do. The salesperson then reviewed the exterior of my property to quote siding and soffits, and the price provided was surprising expensive. During that time, the salesperson continued making negative comments about the gutter company I had used, which made the interaction even more uncomfortable. I expect professionalism when inviting a company for business. Speaking poorly about competitors and making a customer feel bad about previous work they've had done is not a good way to build trust. First impressions matter, and unfortunately this experience did not reflect well.

    5 Star Exteriors - roofing - Updated June 2026

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