they are so helpful even when requesting second opinions on work that has been done by someone elseread more

This is my new tile floor that Diflumeri Tile installed. Wonderful clean work and so accommodating…read morel! I was cautious to redo my tile because of lung condition but.these guys didn't leave a spec of dust

Tien, the owner at TNT Hardwood Floor did an amazing job installing all new hardwood floors on my…read moresecond floor. He is a true craftsmen and was very easy to work with and gave us great ideas on what floor would work best for us. I have already referred my neighbors to him. Marie

My family has used TNT for three different hardwood flooring updates (all on the south shore). All…read morethe floors had been covered with carpeting and untreated for many, many years. The outcomes were fantastic! I can speak on the last job they did for my home recently. My floors had been under carpets and you could tell they hadn't been taking care of for years. They were warped from moisture and worn in places. They sanded, stained, and poly'ed them to perfection! We couldn't be happier! I was amazed at the job they did and how professional they were while they were here. They are hardworking and do everything to their best ability. I would highly recommend them to anyone who has old flooring.

Lowry and Yuri were great to work with. Really responsive, prices seemed fair, and the granite yard…read moreto view remnants is close by. The even hustled extra to assure we'd get the job done before family got into town for the holiday. It feels really good to support a local company when you know there are good folks doing their best nearby.

In the process of renovating our kitchen, We paid the deposit with Lowes for our countertop, but…read morethey were postponing even the templating. I found this local store and I talk to them. I trust their promises and I am glad to do so. They come for the template 3 days after we talk, and we had our countertop installed 1 week after that. Very clean work, as the cuts were exactly as I ordered. and It was really easy to find them and talk to them, comparing to our experience with big companies. ( The slab was slightly more expensive , but very slightly and totally worth it for us) Highly Recommended

I had a great experience during the design & installation process with this vendor. However when…read moreone of the high end appliances they sold me malfunctioned about 2 years out, they were totally indifferent and unhelpful despite declarations they had made during the sales process. They had claimed they would be the go-to for facilitating appliance repairs. As it happened, they did nothing and the repair process was time-consuming and costly.

I worked closely with Kara from the Newton showroom to design both my custom kitchen and dining…read morebanquette. She always delivers items on time, explained pricing to us and closely paid attention to all of the dimensions which led to my appliances fitting well and looking as I envisioned it. Bauformat has good quality, unique design touches and a variety of materials. Yes, they are pricey but we found it to be worth it in the end for the aesthetics and quality we got.

Worked with Jesus in picking out the tiles for our bathroom renovation. He was very easy going and…read morebrought a fun atmosphere to the shopping experience. He didn't mind running around and pairing tiles for us. Very knowledgeable on all the products there and is willing to help in any way possible. Quotes are provided in a PDF and sent via email. Liz Klar is another very well mannered and helpful associate there. On the day Jesus was not available, she stepped in with no hesitation to assist us with all our needs. She is very well versed on all the products in the showroom and very quick to act. When you ask for a quote or any questions during your time there, she will send an email on the spot and also include any additional information that you may have discussed during your visit there. She is very detailed and an extreme pleasure to work with as well. Showroom is well lit and tastefully put together. Gives you some really solid ideas for renovations. Plenty of floor models for inspiration and product viewing. They have a wide range of sample products in the back of actual size which makes it easy for pairing different tile patterns and designs. Overall, great experience and completed my purchase with him. He goes the extra mile to really make the experience as easy for the customer. We spent four hours there and he was helping us the entire time. I will provide an additional review once I receive the shipment. Please note the below for expectations for Porcelonosa There is no free shipping. Any shipping is a minimum cost of $125 because they deliver by the pallet and no other way. Each pallet can hold up to 2,000 lbs. Another option is driving up to New Jersey Warehouse to pick up the items on your own to avoid the $125 shipping fee. I would only suggest this if it's a few items. Vanity and tile material are suggested to be shipped on two different pallets, so please be mindful that your cost will be $250 for shipping. Their reasoning is the vanity will be easily damaged if they are fitted on the same pallet. When putting your order together, be sure to include the cost of ordering extra material. Special orders take time to be shipped from Spain to USA, and will not be available for pick up or delivery for an estimated 5-7 weeks. This will put some serious delays on your renovation project. They do not have an products for sale at the showroom locations. They all come from their warehouse in New Jersey. Curbside delivery is the only availability. If you live in an apartment building, they will NOT bring the material up to your unit. Please be sure to schedule the delivery date to a day when your contractor is available to move the material up on your behalf.

So product is nice looking I'll give them that! Issue is they have terrible customer service and…read moreshipping issues. If you have a deadline for your project don't get your stuff here. We had two major issues. 1) they charged us for shipping twice bc all items were ready but one and If you break up the shipping you pay twice. That second shipping was supposed to come on a specific day and time so hired contractor to come that day and they cancelled it saying "the truck never left". They refused refund that extra shipping fee. 2) they just flat out ordered the wrong size sink. They match the sink to the vanity you chose and they just ordered the wrong which delayed the project by over a week. Basically this place doesn't care about the customer but the vanities are nice.

Super helpful without being overbearing. Answered all questions I had and let me browse about…read morewithout any time rush.

I have lived in Cambridge for 13+ years and never knew this place existed. What a gem! It's a…read morefamily owned business who cares. They offer personal attention, troubleshoot and were kind enough to orient me to the selection they had in their warehouse. From piling that was salvaged from docks in boston harbor to heritage white oak planks...it's as much joy as it is interesting.

KOY Hardwood Floor service is exceptional! We called with a request to finish two rooms prior to…read moremove in date and KOY Hardwood FLOORS came through in the best possible way! Professional and experienced with our 100 year old wood floors. They came out spectacularly. We could not be happier and are grateful for their services and professionalism. We look forward to working with them again for our porches and upstairs rooms.

Love my new counters. They helped me out with a tricky dishwasher situation. Everything looks great.read more

Although they knew I was not going to be spending a lot of money, this business was extremely…read moregenerous in their time spent with me and responsive to emails, especially Jillian in the front office. And the granite quality and cut is superb! Thank you for all your help, CounterEdge!