Just bought a vaporizer because mine broke. They didn't have any left but he did have something he…read morethought would work. I returned 30 minutes later telling him it didn't and asked if I could please get a refund. He said he did me a favor. I told him I was getting worked over and he became aggressive and told me to watch the way I talk around here and stared me down until I got back in my car. Very rude very disrespectful for a business to act. Lots of options to choose from when it comes to these things and they will actually appreciate your business. I wouldn't go back unless you like wasting your $$$. DID I MENTION WAY OVERPRICED !!!!!!

I don't normally leave reviews like this but the way these guys just carried themselves was not ok…read more I stopped in to see if they had a specific vape juice but upon entering I see such a selection and immediately am interested in looking around..but I was quickly stopped and asked what I needed and I responded "I'd like to take a look around first if that's ok?" And his response was immediately rude for no reason saying they were not open to the public and only do wholesale pickups. I pointed out that their were 5-6 other people in the store looking around and then I was told to leave. So I did, and on my way out I stopped and took a picture of their human sized decal in the front window that can be seen from the street that says "open to public" because after how aggressive this guy was I planned to talk to the owner about this employee. But then it only got worse because the owner apparently came out the front door being very aggressive asking if there's a problem and saying we could "handle it" he was being very threatening and completely un professional. After he confirmed he was the owner I had zero interest in even continuing the conversation because it was very obvious he didn't want my business but it all just really caught me off guard I've never been treated this way at all and by a business at that! No! Beware of this place!

I've been coming to this vape shop for about a year now. The selection is great and the service is…read moretoo. Very welcoming and comfortable environment.

I was staying in the nearby hotel for the night and we stumbled upon the great store while out…read morewalking. The shop had closed about 30 minutes prior, but the owner was still inside, lights and sign on, and he welcomed us inside. What a nice, nice man!! He was on the telephone with his mother (who lives very far), and he was so attentive, welcoming, and informative with us. He had a good selection of just about anything you could want, everything was decently priced, and he knew his stuff about all the products. We ended up leaving with a very nice glass bong, and hemp cones, and the owner was so appreciative that we came by after hours -- and I kept thinking, "goodness this man is genuine! WE appreciated you dude!" I live about 25 mins from this smoke shop, but I will definitely drive out here for the friendly, personal customer service experience!

Such a chill spot with great energy. The service was excellent, and the hookah was perfect!read more

I am visiting from out of town Looking to go for a hookah…read moreplace Now they all have a night clup feel to it They have daily DJ on weekend So they charge 10 dollars per person upfront just for entrance and we were 3 so 30 people Now I only ordered one Hookah which was 45 dollar and was not good at all. Burned quickly and not cold and he tried to do refill and it was bad Now the DJ was SO Loud and u will not be able to talk BUT they have a small room in the back which is little isolated and less noice so that was okayesh Overall I had to leave about 30 minutes later charged 80 dollar for one bad hookah

Hand rolled yesterday. Ive never had a cigar so fresh. It burnt evenly and slowly. It's byob or…read morewhat ever... the owner offered me a water and brought me a sweetened shot of expresso. Best espresso I've ever had. Williams Cigars has an outside covered smoking section. Somewhat worn, but very comfortable. The hospitality is over the top, the cigars are well made and rolled in house. They have flavored and regular cigars of all types. I love this place and want to make it my regular hang out. Hope to see you at Williams Cigars If you truly are have a sophisticated smoking profile you need to be a Williams Cigars.

Amazing selection, I love flavored cigars and their strawberry and chocolate one I always need more…read moreof! I forget the gentlemen's name that was ringing us up on the register but he was knowledgeable and friendly!

Excellent Variety & Great Owners. We're regulars every week. 5 Stars…read more Prices are very good

This isn't my usual Total Wine, but I have been here for a couple of classes and a quick stop a…read moretime or two. Not as big as the Euless or Arlington stores, but it has everything you expect from the brand. It is clean, well stocked, and has helpful employees. I can always find something new and interesting here. I also love coming to the classes at any location. You try all kinds of great things, have a snack, and learn a thing or two. If a particular class is sold out, closer to me, it is usually available at the Irving location. That is one of the benefits to a smaller store. It is in a shopping center so parking is easy, and they have curbside pickup if you are in a rush.

I really like this Total Wine. It is one of the newer, nicer locations. The store is always well…read morestocked and has good customer service. I went there and bought a couple bottles of wine for under $10 and went to a friend's for wine down Wednesday.

Very well stocked wholesale business. An amazing selection of pipes water pipes acrylic pipes…read morehookahs vaporizers a ton of grinders and everything in raw juicy jay element. I love the Kratom and Cbd these guys wholesale.

Great shop but they are constantly short on disposable flavors from top brands. They also carry…read morebootleg brands which is kinda shady if you ask me.

Had been thinking about vaping for a minute now, and it finally got me. A couple of buddies of mine…read morehad finally talked me into it. I went to check out a couple of spots, and none seemed to ready to assist. Immediately when I walked in, I was greeted Andy. He explained what brought me in and we joked about it lol. Long story short, they know about every product. The see what is convenient for you and how complicated you want to get. Everything from Zero nicotine to nicotine in the juice. Hands down I'm glad I went to see them cause they are the best when it comes to service!

Great service today for a new customer. A large selection of all your tobacco and self care needs…read more Helpful and knowledgeable staff that price all their products for the best value.

Great service. Very helpful. Huge selection of mercy. Use Yelp at first purchase and receive 20%…read moreoff!