After having a bad experience at another shop, I was told about Bully Diesel…read more On 4/16/19, they said the issue was the harmonic balancer among other issues such as a cracked intake manifold. The original repair shop agreed to cover the repairs from Bully directly. In July 2019, they started dismantling the truck for it had major wiring harness issues and made their own since they could not find one. When checking progress weekly, it sat unattended due to work being done on the owner's, family's or a friend's vehicle. The windows had dust that was written on such as indecent phrases. My daughter seen. The staff smoked in the workplace and I cringed when seeing them being flung within the repair area due to possible gas. On 1/21/20, they stopped working on it till they received payment from the original shop. The vehicle only needed to be "buttoned up". It still had the front end missing with no engine. There were options regarding the next steps such as buying out of the vehicle for $2,900 or to have Bully finish by 1/31/20 for the price of $4965. The original shop made the payment and all of us signed a release of responsibility agreement to release the original shop of any future or past repairs. It was NOT done by 1/31/20. On 4/2/20, I had seen employees either working on Dustin's car or their own vehicles. On 4/6/20, they had issues starting it due to "bad gas from sitting so long". With new gas, it would not turn over. They said they owe me a new starter and battery and they were missing the rear harness in the shop. At 6 pm on 4/6/20, I was sent a hazy video of it "running". I had called to confirm the text as I am not sure what it was about. I was told "I told you so". I assume it meant it started as it was the extent of the conversation. On 4/8/20, the original shop called to inform me they talked with Bully about how long the vehicle sat past 1/31/20. Then Dustin sent me a text about having it towed to the original shop. He claimed he only charged parts and not the labor or the a/c condenser. I had then sent the invoice to show they were paid for. I told Dustin that it was in my best interest to have them finish the vehicle as I am not sure how the argument was my fault. But he felt the need to have it towed and refund the original shop all the money they paid. In my opinion, this project may have been over their head even though the over confidence of getting it finished was there from the beginning. On 4/9/20 the tow truck picked it up and delivered it to the original repair shop...still missing the rear harness. After seeing the condition of the vehicle at its arrival, it was nowhere near the condition it was taken to Bully at the time I DROVE it there. It was not even drivable for it did not turn over. There were wires cut that did not go to anything. The front license plate was off and inside the vehicle among other engine parts. There were wires all over the driver side. The front grille was ready to fall off and there was over-spray of black paint on the rear doors and brown stains on the middle console. From it sitting there at Bully Diesel for an ENTIRE YEAR, I feel I had wasted time in a 3 year warranty from the rebuilt engine and wasted more time to have fixed what Bully Diesel did. The wiring harness that was made was not built to OEM specs. After the harness was replaced with a brand new OEM unit, the Suburban had the same issues it had prior to Bully having it...thus their work had no impact on fixing the original problem but caused more problems including missing bolts. After 3 months, I had received the vehicle back from the original shop owner with past and present repairs fixed along with a promise of free oil changes for the lifetime of the vehicle. I guess I was hoping to have a happy experience with Bully Diesel instead or to at least receive an apology or a phone call regarding the situation as this was merely one shop having a heated conversation with another and I was caught in the middle.

Had a great experience at first then it went South when they couldn't fix the issue. Now I'm on my…read moreown to figure this out.

Thursday morning I stopped in to grab a couple of items. A red bull , Snicker candy bar and a…read morelighter. I gave the clerk a 20$ dollar bill for the items. There where a couple people in line behind me. So I grabbed my change and walked outside. As I I was putting it in my wallet I realized I was given 2$ back. So I went back in to tell the clerk the amount was wrong. He insisted I only gave him a 10$ bill. I told him I only had 20$'s because the day before the ATM at the bank only issued 20$ so having a 10$ bill was impossible. He told me I was incorrect and to go home. I told him to count the drawer and review the camera and to take my number. He did. I received a call from the manager and he said to come back and they would give me the correct amount. THEY DID TO MAKE A LONG STORY SHORT. when it comes to being responsible and communicating the management did the right thing refunded the correct amount. These are good people making an honest living. No apologies from the same clerk who made mistake and personally handed me the money back. I will continue to to business and I am very pleased with the outcome. Thank you management.

There aren't very many gas stations in Round Lake Beach, so I often find myself closest to this…read moreMarathon on Rte. 83, or the Thornton's on Rollins. The Marathon is usually only a couple cents more per gallon, and the store is adequate for convenience shopping, but I much prefer the variety and brightness of the Thornton's. Still, it's a gas station-- Whatdya want?? :-P Also, it's right across from the Super Walmart so that's very convenient.

I'd give 5 stars in a heartbeat, but for one aspect…read more The detailing was phenomenal. Absolutely perfect. Every dog hair, gone. Every millimeter of glass, crystal clear. Only problem was, I expected them to have my car for about 12 hours maximum. The website advertises 4-6 hours but I'm a reasonable guy. But then I asked for one afterthought detail (I was interested in having someone, anyone, to install a performance adapter to the fly-by-wire accelerator pedal), soon I was asked to leave the car for several days in order to complete the job as another company would provide the installation. And I would be kept up to speed the whole time by text message. I was given a lot of optimism about it getting done correctly but it was not promised. I dropped off the car on a Monday, went on a short trip to Florida, and when I came back on Friday which was the agreed upon return, the car was still not ready. I can only imagine how I would feel if I didn't have a good way to get around without my car for another day. I decided I could get by without a car for another day, but on Saturday I was asked to wait several more hours. When I finally picked up the car it was very nicely detailed. I had to ask about the adapter installation and then the other shoe dropped. One employee stated they did not get around to doing it, the other employee stated the other company never got around to doing it. Not once did I get a text until I wrote them. Then, I got a pretty fast reply. The whole week felt like a bit of a disappointment. The installation still needs to be done and I'm not sure I trust the same people to do it. I imagine what happened is that they got a bunch of orders after I left my car and my order was put off in favor of orders after mine. It's the only thing that makes sense. As it stands now I would not use this service again.

The detail was great! Everything was spotless, and the communication from the representatives was…read moremore than expected. I will be going back in the future!

Love this place. They speak Spanish. There price is good and they always give me a guarantee. Love…read morethem!!!

Good service and friendly staff. Did my emission test there and it was a super in and out!read more

Not honest. When we moved to the area the stem for our tire valve broke. I had a injury so I called…read moreahead of time and had a female family member bring in the tire. I knew the valve could simply be replaced by removing it from the tire pressure monitoring sensor (TPMS) threaded inlet. Well they failed the honesty test for a simple cheap repair. She was quoted $200 to order a new TPMS and valve assembly. That's what happens when you own a car with a fancy emblem I suppose. Too bad for them I know a thing or two about cars and didn't fall for their inflated quote for an unnecessary repair. All they had to do was unscrew the valve assembly and replace it but all they cared about was screwing us over. She brought the tire to discount tire who fixed the valve for free while she waited. I wouldn't trust this shop especially if you're an "outsider" and new to the area. This was a easy repair imagine if I brought it in for a check engine light they could have really inflated the repair estimate.

Friendly service, yes, but not very prompt. My car spent a week there waiting for repair that never…read morecame, and I was forced to go elsewhere to get it fixed in a timely fashion. When the repair delays came, I got no phone call from the garage. If you have a project car that you can leave there for awhile, this place is fine. But if you have a much-needed car that needs fixing before Friday, go somewhere else.

I've brought my car here a few different times. The pricing was very reasonable and the employees…read morewere really friendly! The owner really knew how to explain things. I don't know anything about cars and she straight up told me what needed to be fixed, how long I could probably put off getting it fixed and an estimate on how much things would cost. The last place I brought my car was awful and the employees had no regard for their customers. It's refreshing to see someone in the business who I feel like I can rely on. I will be bringing my car here from now on.

This is one of my favorite stops when driving between Milwaukee and Chicago. I stop here at least…read moreonce every trip. The gas prices are cheaper than the BP next door, and the staff are extremely friendly. The store is always clean and has all the essentials. I even pick up some of my groceries here for amazing deals. I especially like the coffee machines, with different options to choose from. Thanks for being so welcoming and caring.

I just love a kwik trip. We stopped in for snack and gas…read more Staff is always nice. Facility was clean. Food is always hot and generally fresh.

This shop is very busy. Why? They do great work and are fair and honest. They're not in the…read morebusiness to put air in tires. Tony and Tony Jr. are more than accommodating.

That did a great job on my auto body repair. Friendly, honest & my car looks brand new. Highly…read morerecommend.