So an exclusive Hotwheels Toyota Supra came out, and unfortunately they didn't have it because scalpers in the collecting community have already bought them all up. I didn't buy anything but the guys working there were nice, but had no idea what I was talking about when I walked in. Unfortunately that's what we deal with as collectors. They had some other cool stuff, but I don't know if I'll go back and get it. Like I said nice guys but the lack of knowledge of a product being sold at your store, didn't really sit well with me. read more

7-Eleven - 3 car set, being sold there for $5.99. It's from last year, and pretty much all I could find there. - Convenience Stores Near Me - Benicia, California

Thieves!!! I come in, after running out of coffee at home to buy 2, 16 ounce cups of coffee, they charged me for 3, 24 ounce cups of coffee! See if I ever return to this store under the current management. 5:50 am on the 7th of Nov. 2025. read more

This store rips you off! They have signs up with sales and when you pay the price changes. Also the cashier never gives you correct change. Be sure to pay with your card. And never buy scratchers from here it seems very few winners, yes I know its a scratche but you should win 1 time when buying 4 in a row! Next the new cashier is very rude. Please dont speak another language under your breath while talking to someone who clearly doesnt understand what is going on. Long time customer but time to move on read more

Again this store and clerks refuse to honor advertised prices. The sign clearly says $6.74 when you buy 2 or more. The barcode would not work and the clerk manually entered $9 and refused to sell for the Advertised price. If he had the ability to manually enter the Non sale price why couldn't he manually enter the sale price. He told me to go somewhere else. Really?! I shop at this store often only cause I live down the street. But if I can avoid it I will. Clerks are rude even when they are in the wrong. This is not the first time they refused to honor advertised prices. They give 7 Eleven a bad name. They are not good representatives. Rude even when they know they were wrong. So read more

7-Eleven - a variety of cigarettes in a store - Convenience Stores Near Me - Benicia, California

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BEWARE FRAUDULENT CARD SKIMMING AT THIS LOCATION : My Wife visited this store at 11.48am on 8/24, she used a debit card to pay for some items ( Not Gas ) and within 15 minutes someone tried to take a 1000 dollars out of my account. I went to the store and reviewed security footage but they were not helpful and denied any issue of there's. I also reported this to the local police. This was the first time we had used the card since 8/19 as we had been house bound with Covid so there can be doubt the issues was with this transaction. Please use caution at this store. read more

When I started fueling my vehicle with my rewards, across the screen on the pump it said " Fuel and get $2.00 off a large pizza.". When I went in the store, the cashier acted like he never heard of it. He could barely speak English and said he is the only person in the store. Obviously he has to know of the offer. read more

I have notice decline customer service and employee demeanor. To my surprise, I had a pleasant experience with a cashier tonight at about 10:30. He seemed new. Maybe he's the saving grace, as I had nearly convinced myself to not patronize them anymore, even though they are less than a block from my house. read more

If I could put a 0 rating I would. This store repeatedly has beyond rude cashiers & crappy customer service. I have heard employees cussing at customers out of frustration. We all live in this wild world but cussing at customers is unprofessional. I would rather take the longer trip to another 711 or gas station instead of the easy walk here. read more

SKETCHY. I've read stories about customers not getting the correct change back, poor customer service, etc. But I hadn't had a negative experience myself until yesterday. I went to this location to cash a lottery ticket that I bought from there. I was alone in the store, and the cashier handed the cards back to me and said "No cash." I told him, "No man, I bought these from here, I'm cashing out." ...Then, he wouldn't give me the tickets back. He kept telling me "no cash" until other customers walked in the store. Suddenly, with other ears around he tried to "help". Instead of cash, he prints out a voucher for more lottery tickets. No thanks, I want the cash. With all the attitude he could muster, he finally cashed out my ticket, and gave me my money. Was he planning to cash it himself? Who knows? But I can identify a con-artist when I see one. His total demeanor changed when there were other customers around. Like I said, super sketch. read more

I don't usually write bad reviews, but the guy running this place is exceptionally rude. While we were getting gas, my girlfriend walked in and asked to use the bathroom. His response was to yell "NO BATHROOM!" and then ignore her. Get your gas somewhere else. This place isn't worth it. read more

That's it, I'm done with this place! Last night on December 8, 2019 at around 530pm I had an encounter with the clerk named Aman that cost me 50 dollars due to his own stupidity and cluelessness. It took me a few minutes to understsnd what exactly happened but I've given the exact date and time so that the owner can verify I'm telling the truth 100%. I came in like I do multiple times a day, (I spend on average 6 to 800 dollars monthly here) and asked to have some money put on my prepaid card. I asked for 400 dollars. Check the security tape. You'll see. I gave Aman a 5 dollar bill to cover the fee of the 400 and gave him 4 50 dollar bills also. As I left I was checking my reciept and felt like something was not right but before I could figure it out, Aman started screaming for me to come back inside and to give him 50 dollars. I didn't have to do anything. I should have laughed in his face and left but I'm a nice guy. I've even given aman rides to subway in my truck for lunch. Anyway I told aman I was trusting him about the amount and gave him 50 dollars to cover his mistake. He was still indignant and immature telling me, the 711 customer who spends 800 dollars a month sometimes not to come back to HIS store. His store!! Well I'm taking my business elsewhere. I know Sony got sent away for keeping the customers change but it should have been Aman, not Sony! Aman was stealing from customers change because he NEVER COUNTS OUT HIS CHANGE TO THE CUSTOMER!! SO VERY UNPROFESSIONAL AND CHILDISH !! I HOPE THE OWNER LOOKS AT THE SECURITY TAPE AND SEES AMAN MAKING A MISTAKE THST HE BLAMES ON ONE OF THE BEST CUSTOMERS 711 HAS AND THEN TELLS HIM TO STAY GONE FROM THAT STORE. THIS BOY IS COSTING YOU PROFITS!! HES COSTING YOU CUSTOMERS TOO! I'M DONE GIVING MY MONEY TO THIS PLACE! LEARN TO TREAT YOUR CUSTOMERS BETTER! read more

The staff here needs to be trained properly on how to do their job the lady Renu is nice but Morine the older white lady is very annoying most times she tries to joke with everybody and she gets upset when things go wrong for her she was joking with a customer while helping me and gave me the wrong change back then got upset when I corrected her pay attention and quit trying to entertain maybe change her name to Morphine that's more like it read more

Rude, don't speak English, reframed my free big gulp then charged me, wouldn't give it to me, tried not to sale me my cigarettes after using my coupon then told me never to come back! read more

Just had the worst customer service ever at this location and likely will never return although i have been a customer there since 1995 when i first moved back to Benicia. I brought in lotto tickets and was going to make a purchase and he told me rudely to scratch the barcode at the bottom. When i scratched it off in the wrong area he started pointing to the correct area saying "barcode, barcode" like i was an idiot. I do not work in 7-11 or the lottery so i was unsure what he wanted me to do. He just continued to get more rude. If i could have given negative stars i would have. read more

7-11 has lots of parking spaces for an older store. the usual machines, departments are in place albeit in a tight space and smaller selections. for 50th anniversary of 7-11, there's a .50 cent promo on a small coffee. -only one blend available, not the usual 6. -initially ruff/harsh, then it smoothed out. read more

A rat just ran across my foot! Yes, a big rat! I'm not kidding. I have been going here for 15 years and watching the service and quality slowly decline. Tonight was the last straw, I will never go back! read more

5 stars to the nice people at the 7-Eleven who dealt with my jacked up slutty dress wearing @ss. I'm in a cocktail dress in the middle of bufu getting whistled at by little teenager punks, making my nice walk turn into a walk of anger from St. Dominic's. No one should deal with my pissed off high and mighty persona on a beautiful Saturday afternoon especially when I'm hungry and hot. The lady behind the counter seized up the situation immediately, asked when the wedding was starting and if I needed recommendations on where to get a quick bite in between. How did she know? I love how the people here are like professionals when dealing with hot, stuffy, and newly pissed off church goers. No one likes to go to a hot church on a beautiful Saturday but the Redbull and Slurpee sure did help. read more

What can I say, a cup of fresh hot coffee for a dollar (any size refill). It's not Starbucks or Peet's, but with the creamers and syrups, you can come close. This location has it's ups and downs depending on who's working. There is a day or two every week that the coffee I want isn't made, but that is because I come at a busy time in the mornings. All other days seem to run smoother. The convenience of this location is what I appreciate the most. read more

These people are so rude !!!! I stood at the register for a while before I got help while the worker was just back there putting stuff away. The phone rings and he answered it and helped the people on the phone before he helped me. Then went back to putting stuff away! After I said hellooooo he said oh how can I help you... like really I wouldn't ever give this place money! I left! read more

I like this gas station. The gas prices are always fair and the workers are always polite. The machines work all the time and always have paper for receipts. Theres a atm inside and lots of snacks. This may seem mediocre to some but for me these are important things. Thanks for keeping it real 7-11 read more

Wow I cannot believe the negative reviews here. I have been coming here for years, multiple times a week and have never had a bad experience. Yes, it is family owned, and yes if you're rude to them they will stick up for themselves. Nothing wrong with that. Myself, I have never witnessed any of the employees/owners being rude to anyone. In fact they are very friendly and polite. The store is fully stocked and clean. I have even requested specific items which they began stocking after my request. I enjoy the mid day break when I go here. I always leave with a smile. Thanks Manu and family! read more

I knew I was taking a gamble when trying gas station pizza but surprisingly it was pretty good. Kind of like old school Chuck E. Cheese pizza. read more

7-Eleven - a slice of pizza in a box - Convenience Stores Near Me - Benicia, California

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This is not a good place to shop they are unprofessional rude and discriminate against customers I would not shop here. This is a family-owned business the girl behind the counter will feel that you are talking down to her and trying to teach her English her father yells at you and calls you names. read more

I stopped by to use the restroom and I asked politely if I can, however, they denied me. I left appalled. First off when I walked in, nobody said hi to me or acknowledged me and the workers (two ladies) were behind the cash registers talking amongst each other. I read the reviews and seems like customer service is a consistent issue from these two ladies. I know this may be just a 7-11, still the principle. From this experience, I don't think I'd ever come back and would not recommend this place. I'd go across the street to Arco. read more

I love coming to this location. Late night or mid afternoon, this place seems to be well stocked of what you would expect at a 7-Eleven

The service here is hostile and very bizarre! Once I took my card back From paying I realized the man behind the counter had given me the wrong type of lighter, I had pointed out the one I asked for (once again) and was then ridiculed and asked to leave the store! I shouldn't have given this place a second chance after My first visit, I was wrongfully accused of STEALING, and didn't even receive any type of apology from the person who I had to empty my pockets and shake for to prove that I wasn't. Wouldn't recommend this place to anyone having a good day who wants to take a gas/pit stop. read more

When the guy is working he is very nice. When the 2 ladies(1 old lady & what looked like her daughter) were working today they were rude. First the place was more trashed then usual. I always come in for the cheap burritos(2 for $2) so I can always have something on hand in my work fridge. Today there was nothing so went to salads... all expired. Not the first time... decided to get a hot dog... lady was rude playing with her phone so I finally asked if I could get a hot dog... condiments completely out... SOB.. i just want to eat something! Then I stand in line and the young lady is counting money now while her mom helps someone... so I stand there and wait. Screw the rest of the my time there... This place needs to work on their customer service skills... read more

Horrible!!! I wanted donuts...that's all...JUST DONUTS! Sign says "2 for $1.49". No sign anywhere else. I go up to the counter and I was charged $2.39...wth! When I questioned the price, they were extremely rude. After a problem with the price and attitude, I decided not to buy. I DO HAVE THAT RIGHT, DON'T I? WE ARE IN THE USA. The rude little cashier comes from around the counter demanding me to come back :/. I am not paying for something that doesn't have the correct price on it...period. When I asked them to show me the price, we walked over to the donut display and he grab the tag from the bottom where there were 20 other tags that was laying there...omg, unprofessional. I said thank you, I'm done and started laughing. All of a sudden prejudice slurs out of their mouths. "You people want everything for free, you people are poor, you people... And then comes comments about the president. All for donuts that weren't clearly marked. It is not my fault you run your business sloppy and unprofessional. They have no knowledge of what a business is. Your business is CUSTOMERS! The irony is the police was called over donuts...lmao! Don't threaten me with calling the police because I will stand there until you do...lol. Anyway, they showed up, we laughed, and I am on my way to Safeway where the donuts are 2 for $1 and fresh. Not some stale left over from yesturday. If you are going to be openly prejudice...please please please speak better english :) I own a business. What they should have done to save a customer and make money was apologize for the mix up, offer me the donuts at .99¢ ea, and explained, if they wanted to, that they couldn't go any lower because of their cost. Simple! Everyone is happy and I would be writing something positive instead of this. We have choices! NO STARS FOR 7-11 BENICIA!!! read more

7-Eleven - Convenience Stores Near Me - Benicia, California

They have roaches, saw one run across the food under the warmer. Employees very rude when i pointed it out. Roaches carry desease... I'm just saying. Wish i would've read previous reviews. I wouldnt go back even if my car ran out of gas in parking lot. Fast n easy up the street treat the customers much better ands have better prices. read more

Good 7-11, I'm in and out in a jiffy... I'll pay a little more than Safeway or Raley's for something but I'm out in less than 2 minutes! Very seldom do they have a long line. The only thing that isn't so good about this particular 7-11 is that it seems like they don't check their items often enough for expiration dates. I've tried to buy stuff in the past but don't because it's expired, like milk for instance. Some of the employees could be more friendlier too... read more

Great place best coffee than Starbucks in cheaper price. This place also have great customer service and lot to offer as one can never run out of options whether it's breakfast, lunch or dinner matter fact good selection of snacks as well. If I have choice this place is definitely a 7 STARS. Very hard working family and alway polite and handle customers in professional manner. read more