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    Willow Food & Liquor

    3.1 (18 reviews)

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    4 months ago

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    8 years ago

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    9 years ago

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    14 years ago

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    12 years ago

    Raemish (?) and Mohammud are totally COOL! Always friiendly. Pretty good selection for a "mom and pop" store.

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    13 years ago

    Has all the stuff ya need for a quick snack run.. Plus everything else like lotto or atm..

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    Ask the Community - Willow Food & Liquor

    Review Highlights - Willow Food & Liquor

    They have all the things a liquor place would have from candy, cigarettes, lotto, liquor, soda, etc.

    Mentioned in 2 reviews

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    Lucky

    Lucky

    2.5
    (124 reviews)
    1.0 mi
    $$

    I'm writing this letter to the grocery store about their buy 2 get 1 free fruit bowl deal. Thing…read moreis, the pineapple bowl, watermelon and cantalope or honey dew, they had was kinda... rough Like, it had pineapple eyes still on it. Not dirty or anything, but just not what you'd expect, you know? I'm saying, if you're gonna sell pre-cut pineapple, might as well do it right and remove those eyes. They're itchy and can irritate your lips. Feels like they're just getting lazy, selling unfinished work. I'd rather they just sold it whole or sliced it properly.

    After my encounter today, I am not sure I will be contributing to providing any type of money into…read morethis establishment based on the accusation that a self check out teller accuse me of stealing. I have shopped here for many years being that it is my neighborhood grocery store. Never have I ever encountered a situation where I have been accused of stealing, especially with someone standing right in front of me. During my scanning of items, I decided not to bag certain things being that they do not need bag therefore, a young gentleman he did the check did the scan, and he went on about supporting another customer because the person that was supposed to stand at the registers, she walked away to ring up someone else on a different register Upon her return she asked me was I going to scan the items that were left in my cart and I informed her these items were very much so already taken care of. She told me she did not believe me and requested to see my receipt and being that I had nothing to hide. I showed her and she tells me the top three items on my receipt were not on my receipt as if I did not scan them. If I did not scan them how are they on my receipt? I'm not understanding I then made multiple calls to the store to file a complaint being that that was a horrible interaction. It was disrespectful. It was rude. It was unorthodox considering you're standing right there. I shop in the store almost every day spend hundreds of dollars each week. I am disappointed. I really hope that the manager takes things seriously regarding matters like this. People make hard earned money to go shopping for their families, and they are accused of stealing it baffles me to accuse someone of something when the evidence suggest otherwise and then you act as though you don't see those evidence. On this trip alone at self check out I spent $94.48 just for me to be humiliated and disrespected !

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    Donut and Orange Juice
    Donut and Orange Juice
    Lucky
    Lucky

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    Safeway

    Safeway

    2.3
    (137 reviews)
    0.7 mi

    We purchased this 8-inch Tres Leches Cake from Safeway on June 30 for my brother's birthday…read morecelebration. Unfortunately, it was a huge disappointment. The cake was advertised as tres leches, but it was incredibly dry. Instead of being moist and soaked with milk, the sponge was dry and crumbly. Most of my family took only a bite or two and didn't want to eat the rest. To make matters worse, we found what appeared to be a small bug inside one of the slices. That immediately ruined everyone's appetite, and the cake ended up being thrown away. We paid $29.99 for this cake and expected it to be fresh, especially since it was purchased several days before the "Best If Used By" date. Serving this at a birthday celebration was embarrassing. I hope Safeway takes bakery quality control more seriously because this experience was unacceptable.

    HERCULES SAFEWAY BAKERY DEPARTMENT…read more HORRIBLE CUSTOMER SERVICE FROM THE CAKE DECORATOR. What happened? I called the bakery before I arrived the grocery store. "Will a cake decorator be there today?" Their response "yes until 11am" Arrived at 1015am (before 11a). Saw the cake decorator. As she was helping another customer, she said "I'm leaving soon. I can't help you. You should call next time" little did she know, I DID call before I arrived. We asked politely "can you please help us and take our order." Rolled her eyes and took our order with annoyance. During this order, she made smirk comments "that's a weird way to spell a name"-- (it's a very simple name, only 3 letters). Then I pointed out a design of a cake in their binder and told her we don't need the toys. Im just interested in the border design and colors. She said "we can't make it". This order was for a first birthday, so I asked if they bake a free smash cake. They said "No" I showed the google results the Safeway and Lucky has this offer. They proceeded with "No, sorry" which is fine. I continued with my order and selected a design they can make. Fast forward 5 days later. I learned that Safeway El Cerrito honors the free smash cake with your child's 1st birthday sheet cake. So I went to cancel my order at hercules and receive my refund. Refund went smoothly in the customer service department. No questions. No issues. Walked over to the bakery dept to let them know I cancelled my cake order. No one in the bakery to be found. Someone from deli dept came over to help. SURPRISE: they CANT FIND my order receipt. THANK GOODNESS I CANCELLED. I WOULD HAVE BEEN CAKELESS FOR MY DAUGHTER'S 1ST BIRTHDAY. SAVE YOURSELF TIME AND ENERGY. GO TO ANOTHER BAKERY TO PREORDER YOUR CAKES/CUPCAKES. OTHERWISE, YOU MIGHT RISK NOT HAVING A CAKE MADE FOR YOUR SPECIAL EVENT. And who wants their cake being made by a rude/pissy cake decorator. Don't need that negative energy put into your cake.

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    Safeway
    Hercules Safeway
    Hercules Safeway
    Safeway

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    Foodmaxx

    Foodmaxx

    2.7
    (67 reviews)
    3.5 mi
    $

    Slow. Slow. Slow Hire more workers as cashiers please! Thank…read moreyou The lines were very long and took a while due to not enough workers.

    This 5 star review is for DEZ, not for FoodMaxx. Last night…read moreI went in for 1 bag of rice, Only 3 cashiers open, lines to the back into produce aisles. We all have somewhere to be I personally have minor scoliosis I was dying to be home after my own 8 hour shift. One of her coworkers had the AUDACITY to close Dez's line WITHOUT telling myself or anyone what to do, NOR redirecting us to another line. On the other hand, DEZ was quick. Her shift had ended, she was supposed to be off but DECIDED to help, call her manager to let Him know (TIM) that she would be going overtime AND, she was STILL checking people out. She THEN proceeded to contact another coworker to reopen her line to the remaining customers (that were left IN THE BLUE BY the second employee; white woman, with mask+air filter device) and asked him to stand at the end of the line so she could get relieved EFFICIENTLY. Oh and yes, I don't want to fail to mention that DEZ took care of US with kindness AND a smile. TIM YOU BETTER RECOGNIZE DEZ BY GIVING HER A RAISE BECAUSE ITS EMPLOYEES LIKE HER THAT WILL MAKE ME SHOP THERE AGAIN. And it's employees like the other one (air filter lady) that will keep me away and additionally bring YOU problems with all due respect. SHE NEEDS TO WORK ON HER COMMUNICATION etiquette.

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    Foodmaxx
    There are always long lines at this store!!!
    There are always long lines at this store!!!
    Long l8nes as always

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    Long l8nes as always

    Willow Food & Liquor - grocery - Updated August 2026

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