I've been using this car wash for two years, and everything had been fine until today. As usual, I…read morepaid the maximum amount -- $15 for the Ultimate Wash -- because it's important to me to get multiple wash cycles. I had barely driven inside when, after the first soap application (which had almost no foam) and a quick rinse, the machine displayed the "GO" sign, indicating that I should exit. I was very surprised and assumed it was a mistake. I pulled out, parked, and went to speak with the employee who had given me the receipt (this time I had to pay at the register because the machine wasn't accepting credit cards). I explained the issue to the cashier. He tried to assure me that everything was working as it should, but I insisted, and he said he would check the cameras. A few minutes later, he returned and said he hadn't noticed anything unusual -- in his opinion, everything was normal. I pointed out that there were fewer wash cycles than usual, that I paid $15 for the top-tier service, but in reality received not even the basic wash -- but a poor-quality version of it. I asked why I hadn't been warned that the wash might not be operating properly, since I wouldn't have chosen the highest-priced option otherwise. He responded that what I choose is up to me. Still confused by the situation, I once again explained exactly what had gone wrong. He asked how long I had been using this car wash. I said about two years. He replied that a lot has changed in two years -- the soap is different, the cycles are different. I immediately responded that I had used this same car wash just a month ago, and everything was fine. He said that he believed everything had worked properly this time as well. At that point, I realized there was no point in continuing the conversation. He didn't seem interested in listening and kept repeating what sounded like a memorized statement about how everything was fine. I turned around and left while he was again insisting that nothing was wrong. I did not receive a refund. I did not receive an apology. I did not receive any acknowledgment of the issue. I will not be returning to this car wash. For management: the employee who assisted me was a man in his 50s.

So I got a car wash I brought my receipt inside after and I was told it was ok that I get the 5¢…read moreoff the gas or whatever the deal is because now I wanted to pump gas, I pay for the gas with the male tall man and then he's checking my receipt in detail and he mentions the time I paid for the wash is 2:52 pm, I said yes I went thru and then I was drying my car before I came to get gas I haven't left the gas station, it is 3:30pm as I write this now. It just happened. I was asking for manager information after 10 minutes after I paid of him trying to explain to me in his very broken English that I have to pay for gas and car wash at the same time. I mentioned to him that I didn't know that and if he could adjust it for me and he had said okay I paid and then he started with the annoyingly horrible explaining of that's not allowed. I asked for owner information or manager and he looked down for a lie in his brain to form and said "oh he's on vacation" and I said how convenient. I asked the girl next to him if she could give me owner information and she said no and then he started speaking to her in their native tongue right in front of me. I said can you not speak in a language you thinkkkkk I don't understand and she seemed like a scared trainee that was terrified of pissing him off. He's way bigger than her and she just went along with what he was saying after he decided to explain to her in their native tongue what he wants her to regurgitate to me. I walked out without saying a word grabbed my receipt and I've filled up my tank as I wrote this review. The disrespect of this place and (also the horrible quality car wash because they started using cheaper ingredients in the soap) is WHY this place has horrible reviews. Everything could be improved. New staff would be the starting point.

This is my go to gas station. They carry a wide range of items, from candy and snacks to basic…read moremedicine and everyday essentials, which makes it super convenient. There's no hot food section, and the prices are a bit higher than some other spots nearby. They also charge a $0.35 fee on card transactions, which can add up if you're coming in often. That said, the employees are truly amazing. Over the years I've built real friendships with them. They're always welcoming, kind, and consistent, and honestly a big reason I keep coming back is just to see them. The customer service here makes the place feel personal, not just another stop.

The station itself isn't super big. The first gas kiosk I pulled into was out of order so I had to…read morereverse and find another station that was working. Once I filled up, I parked my car in one of the spots they have on the side so we could go into the store and grab some snacks. We also needed to use the bathroom - you have to ask the cashier for a key and the bathroom is around the corner and shared with the auto shop that is on premise as well. The bathroom here is kinda gross - no lights, no soap, and overall in bad need of better maintenance.

Jorge, the old man with white hair, should be fired. He is such a nasty, rude old man. This is the…read more3rd awful interaction I've had with him. I walked into the store late Friday night, grabbed 2 water bottles, and took them to the register. He immediately pointed to the service refusal sign on the door, and said he will not serve me. He told me to leave. He embarassed me in front of other customers. My last interaction with him left me in tears after he asked me if I eat cats and dogs because I'm Filipino. I've heard him talk to other people of color with disrespect. I'm not sure what his problem is, but grandpa needs to go. The rest of the staff is so wonderful and I enjoy seeing them. I've been a loyal customer for years, but this man makes me very uncomfortable.

Just give me your for gas. It was pretty average. Nothing another norm. It was fairly clean. I…read morealways use the app so I thought I have to touch the gas machine a lot less it was not busy is located in the corner. She's very helpful to just pull in.

Be careful of this place. Yes they post some of the lowest gas prices in the area but there's a…read morecatch. Be prepared to have your credit card over charged. My friend went there to have gas filled. Swiped his card on the gas terminal, showed $50 total. Two days later his credit card showed a pending transaction of $125. Called the gas station and the person answering blankly responded its just a pending transaction and not final and dismissed him. Scammers

two thumbs up!! Tip:…read moreIf you fill up 10 times you get a game card and you could win gas for a year or for life!!! Check out their website! That's their promotion at this time!!

The old man behind the register rude, rude. I don't use Mobil at all due to this reason most people…read morethat work in these gas stations are rude. If they don't like to work here or deal with customer then quit!! Dont come to work with that attitude...

Customer service really stupid. I called them and they disconnected call. It's horribleread more

Beware: I gassed up at this location on December 23, and on the 24th, a fraudulent transaction was…read moreposted to my credit card. Do not go there.

I would be careful using my credit card here. There are shady guys working here and I had a really…read morebad experience with them charging me for stuff I didn't buy or authorized. There are credit card scammers here.

Easy in a pinch, but when we stopped in to gas up the inside was locked up tight at 11:45 am in the…read moremorning... So odd and strange. In a modern day and age sometimes you want to pay with cash as not only do you save in price per gallon, but you avoid using machines that are potentially tampered with. Also who doesn't enjoy a nice beverage or snack from the convenience store inside... Kind of impossible to enjoy any of those when the store is locked up with no sign or notice... Perhaps someone missed their shift and they couldn't find anyone to fill in? We usually only pop by to gas up and maybe for a snack... When there is someone physically present, the service is polite. I believe there's 12 pumps in total. Air & Water to the side like most gas stations and directly behind it is their Car Wash, which I guess is a hit or a miss. Everything is pretty modern and renovated. It's a pretty spacious 76 off Colorado Street/Pacific Avenue. Fairly reasonable prices among competitors.

I tried to get the 25 cents off per gallon but it didn't show up on the gas pump, so I figured I…read moreneeded to do the wash first. I did the wash (worst wash ever btw, see pics) and then went in to see how to get the 25 cents per gallon off that was promised. They said someone was working on the car wash before so I couldn't get the money off. The workers were rude and unapologetic. So I went across the street to get gas, where it is cheaper and better. That's the first and last time I'll go there.

It used to be a good gas station and convenient store. Will come here at least twice a day during…read morework however I'm not sure what's happened but it has all came down. I'll be taking my talents to 711 from now on.

I really appreciate Jennifer and Yesenia . They are friendly and very helpful. Every time I go into…read morechevron which is daily and multiple times, it's a delight to see them. They so the most to accommodate me and always have a smile on their faces. I know when I go in and see these two young ladies, I will get my frazil. So thank you both so much!!!