This gas station has to be the filthiest I've seen, based off the other reviews I know I'm not alone. The pumps are so dirty that spider webs have grown around the sides of the screen.. the concrete around the pumps were sticky from not being properly cleaned/power washed. Also had no paper to print receipt. I travel for work and will NEVER be back to this location. read more

Usually always friendly, have a great selection of slurpys , chips etc. This store is mostly just for the selection of snacks & they have a gas station area that's never usually packed. They have a bathroom as well when it actually works. Fountain drinks along with a big selection of cold drinks & some simple alcohol. They aren't really ever packed at least at night that's a great time to come and get your stuff / gas. Thanks for reading hope this helps ! read more

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Entire ground/ pavement around pumps is filthy. It is quite gross. Why??? I contacted corporate and submitted a complaint. I received an email confirming they had received my inquiry and that someone with be in touch with me to discuss. A few weeks later I received another email stating that the case had been closed. To date, No one has contacted me. read more

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Yuck. I came in here for coffee and it was a train wreck. No lids. No chai. No matcha. No fresh coffee. Gross unclean area. Dried up spills.... Unbelievable. read more

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the dumb bitch with the piercings was no help and rude asf!! our gas was malfunctioning, the screen froze so we didn't know how much gas we had left meanwhile the gas was still pumping but pumping out faster causing the gas to spill out of the nozzle. i went in to tell her and she replied with "okay?" and proceeded to ignore me. never going here again.. wtf is wrong with ppl read more

7-Eleven - Convenience Stores Near Me - Martinez, California

Do not get gas here pumps do not recognize your 7 eleven rewards and you get screwed no discount and staff does Jack sh*t about it. Lady says I'll take a note of it and let the manager know. Well how the heck does that help me get my discount? The staff the girl with glasses is rude and ignorant she wouldn't even give me donuts for $3 for free after I just dropped $100 in gas and no discount. Customer service sucks my a$$$ This b*tch said to me after I said I left a Yelp review, doesn't bother me I still get paid. Uh, you work for 7 eleven, you are the face of a multi million organization at a time when people are getting laid off and that's your attitude? Potential employers you've been forewarned. This b*tch is so unprofessional she starts arguing with her coworker in front of customers how he was late because he walked in at 2:02 pm instead of 2:00 pm. Yet she isn't a manager and can't give me $3 donuts that aren't even fresh. Her a$$ should get fired read more

This is frequent stop for me and my littles. We stop in for mommy to buy e-cigs and the kids to get either gum or doughnuts and the occasional something to drink. I also get gas here because they do usually have Ok gas prices. Their bathroom is also a frequent stop for the little too. Its clean has been open for us when we are in need. I also like all the room for parking. The service is simple and nice. Nothing overly rude or overly nice. There not much to rave about, it is after all a basic 7-11 read more

This place is absolutely disgusting. The garbage cans around the gas pumps are regularly full to overflowing. There is sticky black and brown gunk all around the receptacles due to them seldom, if ever, being cleaned. The ground is black with week-old, month-old, and years-old stains from dropped sodas and the like. Please see the photograph I posted. https://www.yelp.com/biz_photos/7-eleven-martinez?select=d8Vq2bht_a9nFZ9wocVRpQ The pumps are regularly out of receipt paper. Once, I went inside to let the clerk know that the pump was out of receipt paper. He gave me a cold stare and said nothing. I repeated what I said just in case he didn't hear me. He stared at me and said nothing. I left. Why go here? The gas prices are usually slightly better than the Chevron and Shell on the south side of CA-4. But if someone told me that they would pay me 35¢ to fill up at the grossest gas station in town with the most hostile employees, I think I would pass. Now, I only go here as an act of desperation. A question for the management of this location: Do you take any pride whatsoever in your business? Do you care about your customers' experiences in any way? A statement to the management of this location: A pox on you. You and your appalling business are a disgrace to the community. I hope it feels nice for you to make your neighbors' lives just a little worse every day. read more

7-Eleven - This photo tells you everything you need to know about this place. Disgusting. - Convenience Stores Near Me - Martinez, California

Went there to get a cherry icee. Went in. Saw this sign on machine. Waited in line. Cashier said, sorry we aren't serving fountain beverages. Cool. read more

7-Eleven - Beverage is available? - Convenience Stores Near Me - Martinez, California

The night time is incredibly rude. He should definitely be let go... He locks the business at night to clean the floors but doesn't write When he's going to be done or when he started just locked the door and ignores you... then he said words in another language when I was questioning him as to why he wouldn't put up a sign and wouldn't give me an answer... read more

Customer service here stinks (as you might guess bc it's OBVIOUSLY a franchise)... Filled up my tank just now ($55.56), and noticed that the red security sticker protecting a purchaser's credit / debit card info was BROKEN!! It states right on the sticker to alert them if it's been tampered with. So I call (bc baby is in the carseat & who wants to unbuckle to walk in? Not me), but... ...the guy hangs up on me mid-sentence!! I call back, assuming it was an accident, but he does that pickup & click routine. I don't get it, I'm trying to report a potential security breach, and he just didn't care!! So I unpack baby & walk in. I ask if he is answering phones today, he says no & points to the back at an older gentlemen working on soda. I walk back, and ask him why he hung up bc I was trying to report a potential security risk at pump #7. He says that he's been working on soda, and hasn't answered any phones!!! OMG, seriously?? So dude at the front counter straight up LIED and wasted my time sending me to his coworker!! I return to the front to tell the immature, rude, liar that pump #7 has a security sticker that has been tampered with / broken. He says, "Oh, that's been fixed." ----WHAT??? I LITERALLY JUST WALKED IN HERE TO TELL YOU GUYS, how is that possible?? So I repeat myself. He's lazy though & couldn't care less, so he tells ME TO CALL corporate, which I do while standing near the exit door. Corporate asks for him name, which he REFUSES TO PROVIDE, of course, due to his nasty attitude & unprofessional behavior. I usually wouldn't even bother supporting a business with such disgusting employees, but baby needed a snack before big bro's baseball game nearby. I bought 2 bananas & 2 sour patch kids, but forgot to grab a water. So I go grab a water, and decide to take his picture on the way back. THIS GUY says, "No, you can't have water. I'm not selling you any water." Lolol. Maybe in his culture, they deprive women & children of water as punishment??!! He got mad that his picture was going to be sent to corporate, haha. He threatened to call the owner; then takes a picture of my baby, like a weirdo pedophile; and started laughing SUPER LOUD like a psycho... crept me out!! Maybe that was his goal, haha. Whatever dude, next time DO YOUR JOB & at least PRETEND like you care about your customer's financial well-being. read more

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Night cashier is extremely rude. When I came in he stared at me then rolled his eyes. When I got to the register to pay for my items he kept looking and rolled his eyes again; was clear I was not welcomed! I said absolutely nothing because I do not like conflict. I have never seen this man in my life, I don't if he's racist or just a very mean person but he definitely needs to be let go for his horrible customer service. If I could, I would give 0 stars! read more

Go in here all the time, the staff practically know me by name. Really chill people and they mostly wear masks and take Covid seriously.

Customer service is horrible from the owner . He was making a pizza and used didn't use gloves he starting cutting it after he just help a customer . hHe touch the corner of the pizza to fix it in the tray and put it to sell . I would never eat at this 7/11 that's getting sick right there . read more

This review is for the cashier on duty today at 4pm. I went there to get gas. He greeted me as I went in and he went back to using his phone. I waited for my change and he went back to playing on his phone instead of just giving me the change. I told him to give me my change and he said sorry but INSTEAD OF GIVING ME MY CHANGE HE WENT BACK TO PLAYING ON HIS PHONE!!! CRAZY!!! I told him again that that wasn't acceptable and it's simple courtesy!! read more

Every time I set foot in a 7-Eleven, I think about Christian Slater in Heathers: "There's always time to grab a slushie or feast on a Turbo Dog - it keeps me sane." And while I have yet to see anyone as dreamy as Mr. Slater in this or ANY 7-Eleven, this location can be counted on for two things he did provide: snacks, and crazy. Sure, a convenient spot near the 4 to gas up, with prices just as painful as all other nearby stations. But that isn't why we stop by, is it? We're hungry, we're thirsty, we're road-trippin', our usual coffee spot was closed, we have some bizarre need to eat a Honey Bun! Ask, and the Sev-Lev shall provide. On my most recent visit, however, I was greeted with the epic disappointment that can only come from a busted Slurpee machine. No God should allow that in the dead of summer. A friendly-enough handwritten sign posted over the Coca-Cola Slurpee spigot said a new machine would be installed soon, so perhaps this machine has given up due to just too much love - something this aficionado understands completely. It just gives us all more time to reinforce Slurpee protocol in our heads - dome lid on first, THEN dispense, not filling up all the way. The science of Slurpee overfillage is the cause of many a sticky floor. Just tap your cup on the counter a few times to release those pesky air bubbles, and continue on. At no time in recent memory have I entered this location without being surrounded by patrons who are, well, animated. Ya don't expect the weirdos to lurk in an unassuming little snack shack on a suburban corner, but they do indeed. Be smart, get in, get out. Cashiers are always friendly enough for me, and get me out the door quick. Plenty of parking nearby means your getaway car is convenient. All in all, a totally adequate location - get your Slurpee machine fixed stat though, or I fear the wrath of crazies may come down even more swiftly! You wouldn't want patrons to start cheating on you with the QuickStop around the corner. read more

FIRST OF ALL...when you start a sentence this way it cannot be good and it isn't!!!! I went to 7-11 today 08/07/2015, on my afternoon work break to buy an overpriced large water that has electrolytes in it. I get back to my desk excited to try this pretty bad boy out and the seal was broken!!! I couldn't tell when purchased because the seal is covered with a large blue cap. SECOND OF ALL...Yep still bad and gets worse!!!! I go back to the SAME store around 7:30 PM after a long day at work to EXCHANGE it, not even complain about it just to exchange it. I walk in and the clerk is on his cell phone texting or playing a game or who knows but he could care less that I just walked in! I say HELLOOOOOOOOOOO! Then tell him when I came in and what I wanted to do. He asks for my receipt and I explained "YOU GUYS" did not give me one (they NEVER do) and we go round and round about it. He gives me an example "If I walked into WalMart and tried to return something w/o a receipt I would not be able to" then says come back tomorrow when the other guy is here because he's not here now and I am not going to do it. THIRD OF ALL...WalMart WOULD exchange it w/o a receipt so he is full of caca! I was so pissed I didn't care to come back the next day nor fight with this ass anymore! I left the water there and stormed out. CONCLUSION...TERRIBLE customer service, wait, NO CUSTOMER SERVICE. If he was SMART and CARED he would have come up with a way to make this right! He isn't and he doesn't! I won't be going back and I'll make sure the entire city of Martinez knows about him! Hey 7-11, give customers receipts so they can follow your strict policies. Sincerely, STILL THIRSTY :( :/ read more

someone there has charged our ATM card for $99.08 on March,5th 2021.we have never been in that store ever, and if the owner is reading this need to investigate since we already reported this to our bank, and we will persu legal action if the we do not hear from the owner. read more

I use to stop everynight for coffee hear and its usually fresh. The current employee's ( about a month) are just lazy and think 2 hour old coffee is fresh. Most of the time no coffee made at all. I hope you get back to employee's who know what their resposibilities are. Till then I won't be stopping. read more

7-11 has a gas station and lots of parking, unlike oaktown and the east bay. ones. pour: coffee(s. 1.35) -kind of bland, tad harsh, 2 star eats: mini-donuts (3/$1) -boston creme filled, maple and chocolate topping. indestriably deliz. donuts melt in da mouth. leftovers: -smiling quick service. -oaktowners should be so lucky.... read more

DIRTY. Stopped by to get a slurpee and some snacks and the area in front of the slurpee and soda machines was a mess! The floor was sticky with old and new spills and the counter area wasn't in any better condition. The whole store just looked unkempt. The worst part was that the slurpee machines weren't working! Only one of the red lights was on, but all of the flavors were coming out watery. Avoid this place and just go to the QuikStop down the street. It's always clean and the staff there are nice. read more

Nice staff, lotto tickets, sugar on Christmas Eve. Thanks 7-eleven corporate for dumping Liberal Progressive American hater corrupt Hugo Chavez oil. read more

Watched dirty cups getting picked up off of the ground and stuck back where you get your cups from.... after it was sitting on the ground for at least the 5 minutes I was in there. Very disgusted. I don't think I can get a slurpee from here anymore. Grossed me out! read more

Have tried inputting my phone number on their cash reg screen but they don't want to give you two seconds to do it. Everytime,busy or not they get mad if you try to input your #. Won't get gas at 711 anymore. Back to Shell. If I'm gonna go through hell inside of 711, I want my points. read more

This 7-11 sells gas. But, whenever i fill my tank here, my engine light goes on. Then the mechanic says, "nope, nothing wrong with your engine." Then I fill up elsewhere and the engine light goes off. Ewww. read more

I came in for blueberry coffee and asked if they would make a pot. The guy said no. Funny enough it's the bald guy in the pic for this store. He said only in the morning. It's one pot of coffee and I know for a fact it sells quickly. Terrible customer service. read more

Lady clerk refused to sell me a scratcher ticket because my friend who was not purchasing anything didnt have his id on him , we are both 22. I had other things to purchase but left it all and walked out. read more

Visited here on 08/30/12 when fueling up my car. Both female employees behind the counter blatantly lied about the restroom being out of order when I asked for the key (I know that neither of them were). She then grabbed the key on the counter and put it behind the counter out of view and reach. They probably figure that lying to customers is easier then cleaning the bathrooms which they are paid to do as part of their job duties during their shift. read more

This is the ultimate WORST! They give 7 eleven a bad name with their horrible customer service and bad attitudes! Steer clear!

What else do you need from a 7-11? It's got gas, your Slurpees and lotto tickets. I was in and out of this shop in no time. No, no smile from the attendant but what do you really expect? It serves its purpose. read more

Every time I come here I leave saying to myself never again! Months later out of necessity I need to stop there for gas. About 2-3 times a year I actually go inside to get lottery. Every time I have a simple question and the guys behind the counter always say "I don't know". How do you NOT know where to fill out a quick pick box on a certain lottery ticket? Every time. Same thing. " I don't know". I completed the form and he returned it and said "something is wrong so you must figure it out and fix it". "The machine won't take it". These guys are clueless and don't give a crap about running their own place. read more

I only frequent this place for a cold water or the occasional chocolate chip cookie ice cream sandwich,,,,, Oh and they have gas, I've filled up here a few times. Its super convenient. read more

Our candy and drinks spot! Always stocked and clean. The cashiers are always good too.

It's a regular 7/11 that's very easy to get to from my house. Has everything you need and usually has a pretty good deal going on. Recently have been addicted to their apple slurpie. read more