The in-store service was great. Good selection of merchandise. Reasonable prices for items and good…read moresale prices on certain items.

I bought some Purple pillows and a mattress from this store and the customer service was very…read morefriendly and informative. The store itself is clean and has a very large selection. The parking is also fantastic. I will definitely be back for furniture soon. Thank you Best Brands and team!

He has lot of good collection. I bought my bed cot! He delivered it for free. Only cash or cheque!…read moreHe is little less flexible in prices,

This establishment is shady. They offer a contract for 101 days same as cash and then add all sorts…read moreof ridiculous fees on top of . We declined the lousy warranty they offer as we have our own insurance. They placed it on there anyway. The manager says he's not responsible because the person that did that no longer works for them. Go across the lot to Ashley Furniture or anywhere else. You've been warned. Don't trust the reviews. They are offering a small discount to anyone that gives them a 5 star review, even before they've done any business with you.

Had a great experience with the staff at this store! They were able to give me a good deal with the…read morecouch and love seat that best suited me. Will come back for future purchases!

Wonderful customer service! Bought a king sized mattress and box springs…read more We will be purchasing 2 more beds from them in the next 2 months. Owner was terrific, knowledgeable, and extremely friendly!!! We purchased a mattress the day we walked in; didn't need to look anywhere else. We LOVE our mattress and will be buying again from them for our children's beds!

Not impressed. I spend several thousand dollars on two love seats. In about six months the seats…read morewere flat. I contacted the store, who sent a man out, but all he did was put more stuffing in, leaving a huge limp right in the middle. For that amount of money I expect better quality. That said, my mother bought a similar set that is holding up much better. I don't know what the difference is. I will not purchase from them again.

Pamela was a wonderful help in selecting my lift recliner. They had a lot to choose from. It took…read moreme a bit but I found the one I wanted and purchased it. It was reasonably priced.The whole sales team was friendly and very helpful. Delivery of my chair and setup was fastI. It was a great experience. I would shop there again. I am a happy customer.

Great service and friendly staff!!! Will do business there again!! Selection was awesome in the…read morestore.

Went there to look at a table asked to negotiate and told the guy working there that there was one…read moreidentical on Amazon for $100 less so asked if he'd go down to $500 or I'd just get the one off Amazon. Was told that it was a poor negotiating tactic and my business wasn't welcome. Very poor service, will never go back

Absolutely the best place to buy a new mattress. I wouldn't waste my time going anywhere else.read more

First purchase last purchase. I purchased a box spring and mattress. To date the perks blessings I…read morewas promised NEVER CAME. So as you make your decision who to spend your money with. By pass Decatur Illinois Big Lots. Should be small lots for ripping off a disabled American since 1998.!! God sees ALL shame on you !!

Came in to refund a purchase my mom made. Staff was very friendly and courteous. Don't listen to…read moreentitled people like Dusty who could've used a phone to see if the items were in stock.

The staff is always very helpful and considerate. The store itself is clean, bright, cheerful and…read moreclearly someone with a marketing background has designed the sales floor. It flows beautifully and sizes are easily accessible and recognizable in all areas. Just like a regular store. Not like some thrift stores where sadly the customer seems to be on a "scavenger hunt " to find what they are looking for..crazy, right? These folks care and it SHOWS! I enjoy shopping there.

Clean seems nice and better than another thrift store I used to work or shop at. It was…read moreoverwhelming with stuff in totes and the donation door upstairs and everything seems scattered and cluttered in this old library. Not the greatest area or neighborhood so Im on the fence if I want to pursue this or not. Pay is not great, and I need more income and prefer a Monday- Friday job so Im on the fence as Im kind of sick of stuff and used donations and did this for eight years too long the first time. Has a nice selection and not bad prices either..... Support this store not that other one that claims to be christian and is anything but......