As a person with a disability who lives in one of their subsidized MPDU/workforce apartments,…read morethere is a significant difference in how I was treated moving in versus their market rate tenants. I have lived here for a little over a month now. When I moved in, I had to clean my own apartment since they did not clean between tenants, I currently have toilets that do not flush properly, a furnace that rattles likely because the blower needs to be serviced or their a loose panel, they initially tried to make me sign a fee replacement for ADA related items that was four times the normal price, and I've unfortunately realized at this point with a dishwasher/disposal system that doesn't work correctly, a stove that I have to Jimmy to turn off etc that the reason why the workforce and mpdu housing for this complex is always available is because they treat us like we don't matter since we don't pay as much in rent. They also advertised this as a two bedroom but there are no windows or other egress in the second bedroom and no heating elements in the bathroom. It's definitely not a good feeling to know they were willing to sacrifice safety for those of us working class folks. I moved here after leaving a rental that flooded. I should have done more research. Lesson learned, this year can't be over fast enough.

We just signed a two year extension of our lease that will take us to nearly ten years at the…read moreFlats! I can't think of a better place to live in downtown Bethesda. A great LEED Certified building with all concrete construction that is very solid, private and quiet. They recently redecorated the lobby and lounge with all new furniture and finishes. They just replaced all the treadmills, ellipticals, stair climbers with new state-of-the-art equipment in the two story high fitness center, and even added two Peloton bikes with free membership for residents. A huge rooftop terrace includes tons of seating options, three gas grills, a gas fireplace and a gas fire pit, and community herb gardens, all overlooking the incredible skyline of Bethesda. The Flats is in a perfect location in Bethesda Row, close to everything, with a WalkScore of nearly 100! We rarely drive our car, there are just so many great restaurants, cafes, shops and parks nearby. Bozzutto does a great job managing the building and scheduling special tenant events. The Flats is a very social building, and a great place to live. It's not cheap, but in my opinion, well worth it. Highly recommended!

I lived here for about 2 years. They are amazing! The apartments are located right in the heart of…read moredowntown Bethesda- which makes it super convenient for walking to get everything you need. Seriously- I almost never drove. The apartments are clean- and although the appliances are slightly older their cleaning service does a spectacular job deep cleaning prior to your move in. At one point I decided to move to a smaller apartment and Britta made everything super easy to transition and was communicative and helpful. The front desk staff are delightful and helpful- they always have a smile and are always willing to help. My kids loved them as well! I still go back and say hi sometimes when I am in the area- and definitely recommend this apartment if you are looking for a safe, clean, affordable, and conveniently located home in the city.

I moved across the country from California and I lived on my own for the first time at The Seasons…read moreApartments and it was awesome. I rented a studio which seemed pricey, $1495 per month, but it was all about LOCATION LOCATION LOCATION. I didn't have a car, so location was important. It was only a 7 min walk door to door to go to work which was why I chose the apartments in the first place. But it had a great mixture of safe downtown feel close to the metro (8 min walk) and the neighborhood feel with locals walking their dogs around the capital crescent trail. I also loved that it only took 5 min to walk to Target or Trader Joe's, I'm jealous that I left right when the new Anthropologie was opened. The space and size were just perfect for me too. All the other competitive studios were either pricier or much smaller. I had awesome lighting with a breathtaking view of DC. At first it seemed annoying not having curtains or blinds, but I grew accustomed to waking up with the sun. With such great lighting I ended up being a plant lady and lining up the ceiling high windows with house plants. The best part was definitely the front desk and leasing staff. They were always smiling and saying hi and knew my name right away. Often I would go up to the elevator and Kevin would run out reminding me I had a package. They are all so thoughtful and like a second family, it made me feel safe and comforted in my new home. I am thankful for such a great experience in my year in Maryland.

My family and I moved to Bethesda Place Apartments before I began working at the National Institute…read moreof Health and it was the best decision, I ever made I ever made! My daughter had her first snowstorm and Christmas and New Years at this wonderful place and the staff and front desk BP employees are just amazing and wonderful once we got to know them better. I love the fact that the Management Office staff make the efforts each year to bring apples from an Orchard to the residents, and they decorate the lobby areas for Holidays like Christmas, and Halloween making it fun for kids. Thank you, Bethesda Place, for making us feel at home here! Binta Jalloh, PhD.

We are not residents of Bethesda Place, but got lost in their garage while trying to find our car…read more The front desk person was very sympathetic and asked Charles, the porter, to help us. He very kindly led us to the correct level and stayed with us until we were able to exit the garage. We are elderly and would have had much more trouble without his kindness. Five stars for Charles!

Okay first off let's talk about the GOOD: the building is awesome and the walls are sound proof for…read morethe apartments so your neighbors are not going to hear you. Also, plenty of tables downstairs in the lobby for working/studying and they have a lounge too. If you want nice and quiet away from all the hustle and bustle of DC while still having access to the DC metro, then the location and building definitely get high marks! I've also gotten responses quickly for maintenance issues I have had in my apartment. Before I get to the bad stuff, I want to say that Sabrina is really cool and if it were not for her, I probably would not have signed a lease with the apartment to begin with, but she's leaving... so now let's talk about.. The BAD: Management. AIR Management is one of the worst, inhumane management companies in existence. I've heard great things about the previous management at this building before AIR took over, and it makes me wish we had them still because AIR Management does not treat you like a human being, all they care about is profit and hence, taking your money. Case in point, I have been paying over $3000 a month for almost 2 years without missing rent (I would pay the 1st of every month). One month, my autopay not functioning properly. Instead of contacting me directly to ask like a human being (as landlords are supposed to do), I found prosecution papers on my door saying they were going to prosecute me. They made sure it was on my door too in order to publicly humiliate me so that anyone that walks by can see it in order to shame me. Furthermore, it seems like they put cameras all over the place. We are not allowed to put tables or anything outside of our doors, which I totally respect as a policy, but one time I had to step out of the apartment while I had a door dash order coming in for food so I temporarily left a small stand out where they could deliver my food so that they wouldn't just put my food on the floor. The next day I got an email from management telling me to remove the table outside my door (keep in mind, it had already been removed and was only outside my door for less than an hour). Management goes out of its way to ruin the living experience here. Makes me wonder if that is why the turnover for the front desk people (who are generally very nice, especially Debra and Rosa!) is so high.

***IGNORE ALL REVIEWS OF THIS COMPLEX BEFORE 2024 - BUILDING UNDER NEW (AWFUL) MANAGEMENT***…read more First lived here first from 2019-2021, now have lived here from June 2023 until now. Literally the only reason I still live here is because of the location close to work. I can't wait to leave. I hate driving to work, but I'm starting to seriously think about it. Bozzuto management was switched to Air Communities around 2023/2024, and this has led to a massive decrease in satisfaction with living here. MANY of the original residents have since left, citing poor management. When I first lived here (2019-2021), this place was very nice. The building was sold for $150 million to AIR communities. The new management is horrendous. RUDE, uncommunicative, dismissive, and reactive instead of proactive. We do not feel respected, part of the family, or even comfortable with asking for help in this building. Management is dismissive and uncommunicative. Concierge never communicates a hand-off between shifts, and many issues have occurred because of this. They will tell you they are going to do something but then it doesn't happen. The worst is the leasing office. They could care less about anything other than you signing a lease and paying money. There are so many things I could go on, but here are just a few. -premium prices without the service you expect for paying so much. I could get a 5000 square foot home in the country 45 minutes away for what I pay for a box and ride management here. -exceptionally poor communication when moving. Extremely delayed responses (or none) to important questions via email. Feel left in the dark often. -Elevators have been not inspected by the county for safety on time and inoperable for over a month at a time. -You pay $200 per month per car for "secure parking," but at least 10 cars were vandalized in the parking garage in early 2025. The gate is frequently broken or held open 24/7. -Treadmills have shut off in the middle of running at high speed. These treadmills have been here for many years, have BAD suspension, and are a safety issue but are never replaced. -Community free breakfasts, exercise classes, and dinner events have disappeared while rent increases regardless. -Smells in and beside the building have gotten horrible. Marijuana and incense inside, poop smell outside. In the back side of the building by Woodmont Ave it often smells like sewage when they are doing something (sucking poop out?) of the building. -Cleaning folks block the elevators with trash bins when I'm trying to leave for work in the AM -Bozzuto had nice key FOBs for getting in and out of the building and apartment. Now we have these keypads everyone presses 6 digit codes on hundreds of times a day with their germy hands. -lobby wifi is bad and disconnects -homeless people near the building than ever before -TERRIBLE blinds in this place. May seem like a small thing but TRY THEM before you rent here. Trust me. They bend and bust and don't block the sun worth a darn. -Be very careful - I recommend you find somewhere else!

I lived at The Elm for almost 5 years, and while the location is good, the management and upkeep…read moreleft a lot to be desired. * The apartment flooded twice during my lease, forcing my family into hotels at our own expense. Contractors left our home in disarray -- I have photos of shoes on our bed, our TV laid flat with items stacked on it, and our bathtub filled with personal belongings. A centerpiece plate was broken in the process, which I reported with photos to the service manager, but nothing was ever addressed. * The elevators are unreliable. It's rare for all three to be working at once, and many times I had to call the concierge just to get one moving -- sometimes with no response at all. The "After Move-Out" team was dismissive and unwilling to work toward a fair resolution. Bottom line: Don't be fooled by the 4.4 rating -- this property doesn't deserve it, and even they know it. I'll be checking to make sure my review remains visible, and if it disappears, I'll resubmit it.

Disclaimer: This review reflects our personal experience as current residents of The Elm…read more We've met many residents who love living here, and we understand why. We're also genuinely fond of the building. The location is great, the amenities are nice, and the maintenance team is excellent. They're responsive, kind, and always go above and beyond. Kiara in leasing was also incredible to work with and made the moving experience great. That said, our experience following a fire in our apartment on July 5, 2025 raised serious safety and accountability concerns. Afterward, we learned from Samsung that our range was part of a CPSC-issued recall from August 2024 due to a fire hazard. Despite that, the building initially downplayed the issue and stated the recall "only involved knobs." We first notified Montgomery County due to concerns for other residents, and only after filing that report did the building formally acknowledge the recall and begin scheduling building-wide safety work. We're thankful that no one was injured, but it's alarming that it took county and state involvement for corrective action to occur on a known fire-risk recall affecting many units. Safety should always be the top priority, especially in a high-rise building where a single incident can impact hundreds of residents. If you choose to live here, make sure you have strong renters insurance with a low deductible. It's not uncommon to get notices that pipes have burst, flooding multiple floors (see past reviews). Elevators are frequently out of service, and any time there are water issues, whether internal or from nearby construction/water main breaks, the HVAC systems must be turned off, which can leave you without air conditioning or heat for extended periods. It's smart to keep extra water stored for yourself and your pets just in case. We share this experience not to discourage anyone, many residents are happy here, but to emphasize that accountability and safety communication from management have fallen short. It shouldn't take government intervention for resident safety to be prioritized.

My husband and I've lived in the building for 5 years now and we quite enjoy our stay. It's really…read morethe people that keep us here; the concierge and maintenance team. Trevor is pretty much my go-to person regarding the in/out of the building; from the mislocated packages to the neighborhood events, he's always there to assist you, beyond his work hours. Lou, Carlos, and Juan- I can always rely on them to come through regarding any building-related issues (with smiles!). The building's location is ideal, close to many shops and the metro (3-minute walk to Trader Joe's and CVS). The only major issue that we've had is the frequent breakdown of the elevators- there were times that only 1 out of 3 elevator worked. However, even with this quarterly, if not monthly elevator problem, we're still here because the people make up for it.

We found an awesome apartment walking distance from the Bethesda Metro, with incredible southern…read morelight/view, for a great rate a few months back and couldn't be happier with our choice. Shout out to Mustafa who helped in that process. Move-in: Effortless from start to finish; easy loading dock (coming from DC this was not a given) and a staff that's glad to help however they can. Shout out to Mercy. Living: Super quiet building, clean, great gym, coffee machine that grinds fresh coffee, and the pool is just about to open with several grills and cabanas with a nice view. No bugs/pests. Common areas are kept up well. Maintenance: Juan and Oscar are on top of things 24/7. They care for even small things, e.g. our water filter in our refrigerator was due for replacement and they took care of it the same day. A toilet flap was occasionally getting jammed open and they replaced it the same day. Packages: Lou and Jeron are always on top of the packages, which is great; moving from a DC condo building, we occasionally had packages stolen; that's never happened once here. They even call us if we have perishables that need to be picked up so as to not let them spoil. Parking: We love having secure, reserved parking spaces as we never have to think twice. Thank you Windsor for living up to our expectations, and a special shoutout to Trevor and Lou for their unique customer service that exceeds our expectations.

A great place to live and to raise a child. Access to world class schools. International…read moreBaccalaureate High School. Steps from metro that takes you anywhere in the DMV. This building is managed by the top property management company in the DMV. This is their flagship building. A few stops from the White House, the State department and Embassy Row. One stop from Walter Reed. I'm a native Washingtonian. I've been pleased to live here for eighteen years. JP

The people I have met so far are friendly and professional. The building is well kept and clean…read more That means alot to me.

Hey there, my buddy lives in an apartment here. He's a good guy. There was a massive water leak in…read morehis unit caused from the unit above. Water was coming out the light fixtures. Crazy. That was 72 hours ago. It's been reported to the building. No action has been taken. Really incredible. Black mold starts growing 24-48 hours after moisture contamination. Shame on the fields for stalling and making a $500 into a $5000 problem. Total lack of business management. I've works numerous ketler properties as a contractor. I'd say normally they are pretty cool and on the ball. Someone dropped it in Bethesda tho. Good luck. 2 stars cause I lived there a bit and found it affordable despite the 2 bedbug outbreaks over the course of 30 months. Both instances I remedied via outsource. Update- 5 days in, he walked to the main office to see what's up. He was told a dehumidifier is on the way. Fields of Bethesda responded to this review but failed to actually make something happen. Talking "take mold matters serious" and resolving issues are not congruent in managements mind. Mold spreads fast and is very bad for one's health. I'll post pictures of the mold after I cut a square out tomorrow.

RENTER BEWARE We…read morelived in these apartments for two years (2021-2023) during which they repeatedly downgraded our amenities, increased our rent prices, and tried to hit us with exorbitant fees upon checkout. Further details follow. General state: The general state of the apartment was suboptimal. There were awkward and unusable areas, bugs were a constant issue (we were constantly seeing cockroaches and house centipedes), and most electrical outlets were unusable because either (1) they gave no power, or (2) most electric plugs wouldn't stay plugged in. The second bedroom was always incredibly hot because the air conditioning was weak in that room and the water heater was in that room. This was the state at the beginning of our stay, before management made all its downgrades. Downgrade of amenities: Every instance of routine maintenance made the apartment less livable. The first instance, they changed our shower head to decrease the water pressure we got when using it. The second, they worked on the electrical outlets, meaning that they somehow caused most of them to no longer give any power. We had to call the maintenance to fix the issue after the routine maintenance, but the issue of electric plugs not staying plugged in (as mentioned previously) remained. Finally, the worst downgrade was when they changed our air conditioning. Before the routine maintenance, it worked fine and was relatively quiet. After routine maintenance, it sounded like an industrial fan whenever it was active. It was so loud that it disrupted anything you were doing in the vicinity. And since the air conditioning was located in the living room, this was a constant issue. You could not continue watching TV, talking on the phone, or holding a conversation in the same room without adjusting the volume or yelling to be heard over the air conditioning. It was horrendous. Rent increases: Despite the above downgrades, they increased our rent significant amounts each year. Had we stayed an additional year, they would have increased our rent an additional $250 per month. Not only that, but when we moved out, I looked up the rent they were trying to charge for the apartment, and they had increased the rent price by an additional $150 or so (resulting in around a $400 increase to the next resident over what we were previously paying). So while they appeared to be cutting costs by downgrading our amenities, they were forcing us to pay more for a worse place to live. Exorbitant fees upon moveout: Prior to moving out, management sent us a notice to vacate, and we planned on vacating as notified. Based on our contract, a resident would have to pay a fee equal to a couple months rent if the resident moved out without receiving a notice to vacate or without providing notice of vacating. Since we had received a notice to vacate, under the contract, we would be able to terminate our contract on the given date without the above fees. After receiving the notice to vacate and before moving out, I talked to the office to make sure we were clear on all required procedures for moving out. The person at the office claimed that we would have to pay the additional fees despite us having received a notice to vacate. She even denied that they had sent a notice to vacate, even after I showed her the notice to vacate (which said "Notice to vacate" very clearly at the top). She then said that this happens "all the time", meaning that they are forcing people to pay an additional 2 months' rent when they move out all the time. She became incredibly rude, claiming that this was all a matter of us not reading the contract, despite the fact that we had indeed read the contract. I pulled out the contract and showed her exactly where it said that no fee was to be paid if we received a notice to vacate, and she simply denied it. I asked her where it said otherwise, and she circled a clause that was irrelevant to the moveout situation. When I pointed this out, she continued being very rude and condescending despite her insisting on things that were not in the contract. (This review was posted on Google over a year ago, and management responded with a disingenuous response, completely glossing over all the above criticisms.)

I love living here. It had been over a decade since I lived in Bethesda for work and was worried…read moreabout finding a place to live. Barbara went out of her way to help me. I could tell from the website the apartment features looked. Ice but I was even more pleased in person. The common areas are great. The staff go out of their way to build a sense of community through events throughout the month. I am so grateful for the concierges and the hospitality. Whenever I have placed a work request (for minor issues) the service has been prompt and professional. Communication through the website and emails are helpful and appropriate. The location is less than half a block from the free Bethesda circulator shuttle that will take you around town and to the metro, which is only 0.3 miles away. Across the street is a fanatic elementary school. Every Sunday there is a farmers' market year round. Easy walk to NIH or WRNMMC. Plenty of places to eat and drink. Parks for kids are close. The library is 2.5 blocks away. Lots for kids, families, singles, and retirees. I was worried because they are pet friendly it would be loud or dirty but it isn't. The building is very clean and I never hear the neighbors pets even though I see them in the halls. The amenities are awesome. And, if you are into Pokémon go you can see 10 gyms from the building and spin 2-3 PokéStops without stepping outside.

Don't expect basic amenities including water or elevators to ever work. An office staffer, Kyle…read moreHoes, has the worst attitude I've ever encountered from property management in my entire life. Keep in mind Kyle will not share his name with you if he can help it - he will remove it from email signatures and never introduce himself either. During my move out, three staff members were unsure of how to block off the moving elevator. Kyle will never apologize for any issue residents experience, he may in fact roll his eyes. His typical response is to deflect responsibility and ignore anything you say. You can fully expect him to snicker when sharing information with residents too. The rest of the staff are lovely - front desk, maintenance, etc - are kind and compassionate. Kyle's persistent lack of professionalism is a major drawback. When combined with amenities breaking all of the time, look elsewhere. I cannot emphasize the seriousness of the issues here enough - I've never given a one star review until today.