I usually don't post a lot of reviews, but feel the need to with this company. We requested mold…read moreremoval and rebuild of cabinets and new counter in the kitchen. Steve Knght was pleasant to work with at first, but then became very rude, unhelpful, and not honest about costs as time went on. I lived out of town and when his quote for counters came at a significantly larger cost then he originally quoted, would not help me find a suitable replacement for a rental and only guided me to places with no pictures to use. He then CHOSE the counters without my approval and was dishonest about the cost to put them in, asking me for an additional $6k months later that somehow "wasn't on the invoice". From speaking with others in Santa Barbara this is a typical experience. If you choose him, account for 150% or so of the price he quoted you initially. My tenant is also a handyman and was inspecting his crews work. He said he had to be on top of them to mount the cabinets correctly, and somehow storage space and cabinets just disappeared. If he hadn't been onsite I think it would have been very poorly constructed.

KwikResponse was quick to respond and quick to demo my kitchen after I had a water leak inside my…read morewall. But then things weren't so quick. They tore out my entire kitchen, sent their plumber out to do a temporary fix on the leaking pipe, and set up fans & a dehumidifier. After a week, the fans (extremely loud) were still there until I called to find out why they hadn't been removed. No one had come to check the moisture levels until I made a phone call. They were running for almost 2 weeks total (ugh!). After a month with no kitchen, I made another phone call to find out why nothing had been done. I was told that they were waiting for the insurance to authorize payment. (From day 1, I told them that cost didn't matter...I needed my kitchen repaired) At that time, I was emailed a contract stating that I would cover costs if the insurance denied anything. Why that wasn't offered on day 1, I have no idea. Anyway...with the contract signed, they started working the following week. Things started rolling, which was great, but then we never really knew when the different contractors (drywall, plumber, paint, cabinet, granite) were going to show up. Jose, the project manager, was very responsive to my phone calls or texts....and I'm sure he thought I was nagging him. He made necessary phone calls to try and get my kitchen finished. After a full 2 months, my kitchen was finally done. On a side note, I work out of town and wasn't there to inspect progress each step of the way. My husband was there intermittently due to his work schedule. I was finally able to get home and see the finished project. For the most part it looked fine , but as I started putting my kitchen back together, I started noticing things that were done half-heartedly. The dishwasher didn't work...only because the electrical plug they replaced pushed into the wall when they tried to plug in the dishwasher, so the plug didn't engage completely. (There were a couple of plugs that were that way) I'm not sure if they missed a screw when they installed it? But I didn't have the patience at that point, to pull the face plate off and see how the plug was installed. My ceiling still has a grime line from where they hung the plastic sheeting, the paint in the kitchen was a poor job (see attached photo), the granite counter looks like they were about 1/4" short where it met the wall and they made up the gap with a lot of whatever it was that they used to seal the seams. They even left it on my wall! So needless to say, the next time I'm home, I'll be grabbing a paintbrush and "fixing" the paint in the kitchen and grabbing a ladder and cleaning my ceiling. The people from KwikResponse that I spoke with were very nice and I have no complaints about them. But I would have thought that they would have done a walk through to make sure their sub-contractors did a good job, since it reflects negatively on them when the work is sloppy. This is the only time in all of my years of home ownership that I have ever had to hire a restoration company. I truly hope I never have to do it again...but if I do, I'll make sure to take a leave of absence from work to be there every step of the way to ensure this doesn't happen again.

Mark Kelley is extremely thorough in his process and explains everything in detail. I was fortunate…read moreto do an inspection with him and learned so much in the process. Once we were done, he hooked up his drone and got a ton of info about roof conditions. And then I got the most thorough 53 page report on the home condition to help with my overall picture of the home condition. Thank you Mark! You are fantastic and I'm so glad you did my home inspection.

Mark Kelly should be ashamed of himself. He somehow has a General Contractor's license. He made and…read moresubmitted a contract to me to bring several projects "up to code" This included work on my water heater and the crawl space under my house: strapping ducts up off the ground, priming rusty pyramids, and installing a vapor barrier), to name a few. The work was sub par and incomplete. Other workers under the house took pictures of the mess and shoddy, sloppy, cheap work he was supposed to have done.Absolutely appalling. I will see him in court soon.

Matt did a great job helping us with our yard redo!! He has…read moregreat ideas and I love his energy and excitement. Would absolutely recommend him!!! I'll add pictures once everything is done, but very pleased with the service he offers!

Matt is a pleasure to wotk with. He has great ideas. I interviewed many before hiring Matt. He is…read morevery easy to work with, he shows up when he says he will. He doesn't cut corners but is very reasonable. Since moving to Paso he is only one of two who have worked at my home that I would highly recommend.

DO NOT CALL THESE GUYS! We are a professional remediation company and normally always deal with…read moreInsight environmental. This was our first time receiving a protocol from Green home solutions and it was not thoroughly completed. They left the home owner and us as licensed remediation company very confused. We called to reach out for clarification and was met with a very rude and unprofessional on the other side of the phone then come to find out he's the owner. BEWARE if you want a proper air sampling or protocol for suspected mold call Insight environmental not these crooks if the owner acts this way it's a HUGE RED FLAG!!

From the owner: Our firm is IICRC-certified while our technicians hold individual certifications in numerous areas…read moreof expertise including water restoration, mold remediation, fire & smoke damage restoration, and odor control. We specialize in working with clients who require that extra level of care and attention to detail.

This company has horrible customer service. Leaky roof from storm in January 23. And still not…read morefixed 06/14/23. 2x2s screwed in to hold plastic down on leaky roof, which was removed right before the last rain resulting in more leaks and before they fixed the roof. 2x2s were removed leaving holes which they refused to repair saying the holes in fascia were not figured into their bid. 911 Restoration Santa Barbara are crooks and should not be in business. 5 months and all they've done is create a poorly executed mold remediation. The only job this company excels at is the con. Read the other reviews!

811 Restoration is a terrific company, quick to respond to your emergencies and expertly…read moreprofessional in every way...owner Ophir Levin hires the very best hard working men who tirelessly work to solve your problems...their pricing is competitive, their attitude is very upbeat and they completed our job on time and on budget... We couldn't be more happy we hired 911 Restoration...Ophir is a gentleman of rare quality to work with who is sympathetic and dedicated to your complete satisfaction!